ZipRecruiter

Log In

1

It Service Management Manager Jobs in Colorado (NOW HIRING)

IntelliPro Group Inc.

IT Help Desk

Loveland, CO · On-site

Manage and document incidents and service requests using IT service management tools. * Support employee onboarding, offboarding, transfers, equipment deployments, and refresh activities. * Assist ...

IntelliPro Group Inc.

IT Help Desk

Loveland, CO · On-site

$28/hr

Manage and document incidents and service requests using IT service management tools. * Support employee onboarding, offboarding, transfers, equipment deployments, and refresh activities. * Assist ...

ICR, Inc.

IT Support Technician - Colorado

Aurora, CO

$78K - $123K/yr

Experience using IT Service Management tracking software * Hardware repair certification (such as Dell TechDirect) Salary Range: $78,853 - $123,219 This position offers a comprehensive benefits ...

Innovar Group

Service Desk Manager

Denver, CO · On-site

$55 - $65/hr

IT Service Desk Manager Location: Denver, CO Work Schedule: Onsite Employment Type: Six-Month Contract-to-Hire Contract Pay: $55-$65 per Hour, W-2 Conversion Salary: $105,000-$120,000 Innovar Group ...

previous pagenext page

Showing results 21-40

All JobsIt Service Management JobsIt Service Management Manager JobsIt Service Management Manager Jobs in Colorado

It Service Management Manager information

What is the difference between It Service Management Manager vs Service Desk Manager?

AspectIt Service Management ManagerService Desk Manager
ResponsibilitiesOversees IT service delivery, manages ITSM processes, aligns IT services with business needsManages the service desk team, handles user support, ensures ticket resolution efficiency
CertificationsITIL, COBIT, PMP often preferredITIL, HDI certifications common
Work EnvironmentStrategic IT department, cross-department collaborationHelp desk or support center, direct user interaction
FocusIT service management processes and strategyUser support and incident resolution

The It Service Management Manager focuses on overseeing ITSM processes and aligning IT services with business goals, while the Service Desk Manager concentrates on managing support teams and resolving user issues. Both roles require ITIL certifications and involve working within IT departments, but their scope and daily tasks differ significantly.

What does an IT Service Management Manager do?

An IT Service Management Manager oversees the design, implementation, and management of IT service processes to ensure efficient delivery and support. They coordinate teams, monitor service performance, and implement best practices such as ITIL to improve service quality and align IT services with business goals. Strong leadership, communication skills, and knowledge of ITSM tools are essential for this role.
What job categories do people searching It Service Management Manager jobs in Colorado look for? The top searched job categories for It Service Management Manager jobs in Colorado are:
It Service Management Manager jobs near you
Infographic showing various It Service Management Manager job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

IT ASSET SPECIALIST

Liberty Energy Services, LLC

Denver, CO • On-site

$70K - $105K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Qualifications & Requirements:
  • Associate's or bachelor's degree in Computer Science, Systems/Industrial Engineering, Business Administration, or related field. Professional experience may be considered in lieu of educational requirements.
  • 2 years of experience in IT asset lifecycle management and processes
  • Advance proficiency with Microsoft Excel required
  • Demonstrated proficiency in written and oral communication, organizational, and analytical skills required
  • Prior experience with software licensing terms preferred
  • Prior experience with vendor and contract negotiation and management preferred

Indicators & Attributes for Success:
  • Knowledge of IT systems and support practices
  • Knowledge of IT service management principles and best practices
  • Technical computer skills, including the ability to analyze and manipulate sets of data, learn new software, and understand programming/scripting language (Powershell, SQL, etc)
  • Strong interpersonal, organizational, and communication skills
  • Analytical and problem-solving skills, including ability to identify trends to resolve issues
  • Ability to effectively learn and apply new technologies
  • Ability to embrace concept of continual improvement to help streamline processes and improve user experience
  • Ability to work independently and under pressure, manage concurrent task and responsibilities, and deal with changing priorities while maintaining personal effectiveness
  • Ability to take initiative in completing daily tasks and special projects
  • Ability to focus on tasks with greatest impact and see them through to completion
  • Must be sensitive to Corporate needs, employee goodwill, and the business needs

Primary Responsibilities:
  • Routinely exercises independent judgement and decision-making in order to effectively father the needed data on and provide analysis of all activities that have an impact on the value, cost, and risk of IT asset lifecycles.
  • Presents findings to LBRT IT leadership including proposing changes to policies and presses.
  • Coordinates and processes purchases, renewals. and cancellations of software licensing, IT hardware and warranties, and mobile devices and plans.
  • Monthly reconciliation of on-off and recurring IT purchases.
  • Monitors software license usage, acts to ensure compliance, and provides audit support.
  • Monitors, reports, and provides feedback to management on asset statuses and lifecycle.
  • Updates, maintains, and audits software and hardware asset tracking platforms.
  • Coordinates and documents end-of-life disposal of IT equipment and software.
  • Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice

Working Conditions/Environment:
  • Operates in a professional and/or business casual office environment
  • Routinely uses standard office equipment such as laptops, photocopiers/scanners, and smartphones.
  • Evening and weekend work may be required as job duties demand.

Compensation
Benefits
Salary:
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience and may fall outside of the range shown.
Benefits:
At Liberty Energy, our total employee benefits include, but are not limited to, the following:
  • Medical, Dental, Vision, Prescription Drug (Rx)
  • Voluntary Life Insurance for Employee, Spouse, & Child(ren)
  • Employee Basic Life and AD&D Insurance - Company Paid
  • Short Term & Long Term Disability - Company Paid
  • 401(k) or Roth 401(k) Retirement Plan, plus a company match
  • Parental Leave
  • Flexible Paid Time Off
  • And many other benefits not listed here

Apply