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It Service Delivery Jobs (NOW HIRING)

AAC Inc

IT Service Manager

Washington, DC

Oversees IT service delivery operations across contracted support teams, ensuring compliance with contract service standards, SLAs, and performance objectives. This role provides operational ...

Molson Coors

IT Service Specialist

Milwaukee, WI · Hybrid

You will oversee the third-party service providers, the day-to-day delivery of IT services to a business area and manage the relationship with the IT clients. This includes acting as the point of ...

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It Service Delivery information

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$93.9K

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How much do it service delivery jobs pay per year?

As of Jul 24, 2026, the average yearly pay for it service delivery in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by IT Service Delivery professionals, and how can they be addressed?

IT Service Delivery professionals often encounter challenges such as managing high user expectations, ensuring consistent service quality, and coordinating between technical teams and business stakeholders. Balancing urgent incident responses with long-term process improvements can also be demanding. Effective communication, strong organizational skills, and adopting IT service management frameworks like ITIL can help address these challenges, enabling smoother collaboration and continuous improvement within the team.

What is the highest paying delivery service job?

In IT service delivery, roles such as senior IT project managers or IT directors typically have the highest salaries, often exceeding $100,000 annually. These positions require extensive experience, certifications like PMP or ITIL, and involve overseeing large-scale technology deployments and service management.

What does an IT Service Delivery professional do?

An IT Service Delivery professional is responsible for ensuring that IT services are delivered efficiently and effectively to meet the needs of an organization. They oversee the planning, implementation, and management of IT services, focusing on maintaining service quality and meeting agreed-upon service levels. Their role often includes coordinating between IT teams and business stakeholders, managing incidents and service requests, and continuously seeking ways to improve service delivery processes.

What jobs pay 4000 a week without a degree?

In IT Service Delivery, high-paying roles such as senior network administrators, IT project managers, or cybersecurity specialists can earn around $4,000 or more weekly, especially with extensive experience and certifications like Cisco or CompTIA. These positions often require strong technical skills, problem-solving abilities, and sometimes industry certifications rather than a formal degree.

What is the difference between It Service Delivery vs Network Administrator?

AspectIt Service DeliveryNetwork Administrator
CertificationsITIL, CompTIA, Network+CCNA, CompTIA Network+
Work EnvironmentClient-facing, service managementNetwork setup, maintenance, troubleshooting
Employer & Industry UsageIT service providers, corporate IT departmentsOrganizations with complex networks, telecom companies

While It Service Delivery focuses on managing IT services, ensuring customer satisfaction, and coordinating support, Network Administrators primarily handle network infrastructure, configuration, and troubleshooting. Both roles require technical certifications and work within the IT industry, but their daily tasks and focus areas differ significantly.

What are the key skills and qualifications needed to thrive as an IT Service Delivery Manager, and why are they important?

To thrive as an IT Service Delivery Manager, you need a solid understanding of IT infrastructure, service management principles, and a relevant degree or ITIL certification. Familiarity with service management tools like ServiceNow, ticketing systems, and monitoring platforms is typically required. Exceptional communication, problem-solving, and leadership skills help coordinate teams and manage client expectations effectively. These competencies are crucial for ensuring reliable IT services, high customer satisfaction, and seamless business operations.

What is the highest paid IT job?

The highest paid IT jobs typically include roles such as Chief Information Officer (CIO), Chief Technology Officer (CTO), and IT Director, with executive-level positions often earning six-figure salaries or more. Specialized roles like Solutions Architect, Cloud Engineer, and cybersecurity executives also command high compensation, especially with advanced certifications and extensive experience.

What is delivery in the IT industry?

In IT service delivery, it refers to the process of providing and implementing technology solutions, such as software, hardware, or support services, to meet client requirements. It involves project management, coordination, and ensuring quality standards are maintained throughout the deployment. Effective delivery requires skills in communication, technical knowledge, and adherence to service level agreements (SLAs).
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What cities are hiring for It Service Delivery jobs? Cities with the most It Service Delivery job openings:
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It Service Delivery jobs near you
Infographic showing various It Service Delivery job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 60% Full Time, 35% Part Time, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $93,940 per year, or $45.2 per hour.
IT Service Delivery Analyst II (Test)

IT Service Delivery Analyst II (Test)

Impulse Space

Mojave, CA • On-site

$35 - $40/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 7 days ago

Job description

IT Service Delivery Analyst II (Test)
Department: Information Technology
Employment Type: Full Time
Location: Mojave
Compensation: $35.00 - $40.00 / hour
Description
The IT Service Delivery Analyst II (AI&T) at Impulse provides advanced technical support and serves as an escalation point for systems supporting engineering, integration, and test operations. This role resolves complex issues across endpoints, infrastructure, and test environments while ensuring operational readiness and reliability of systems used in integration and test activities. Analyst II works closely with infrastructure and engineering teams and plays a key role in supporting live test operations and improving service delivery processes.
Responsibilities
  • Provide advanced technical support across Windows, macOS, and Linux environments
  • Troubleshoot endpoint, application, identity, and network connectivity issues including VLANs and switching
  • Support enterprise identity, endpoint management, and core IT services
  • Ensure system availability and performance during live test and integration operations
  • Resolve issues affecting test execution, telemetry, data capture, and system connectivity
  • Partner with engineering teams to troubleshoot infrastructure-related operational issues
  • Serve as an escalation point for frontline support teams and major incident response efforts
  • Conduct root cause analysis and coordinate resolutions across infrastructure and networking teams
  • Lead deployments of workstations, network infrastructure, lab expansions, and structured cabling projects
  • Drive operational improvements through automation, documentation, runbooks, and workflow optimization

Minimum Qualifications
  • 4+ years of enterprise IT support or service delivery experience
  • Strong troubleshooting across endpoint systems, identity services, and enterprise platforms
  • Experience diagnosing network connectivity issues
  • Experience working with IT service management platforms
  • Ability to troubleshoot issues spanning multiple technology domains

Preferred Skills and Experience
  • 6+ years of enterprise IT support or service delivery experience
  • Experience supporting engineering, lab, or test environments
  • Familiarity with Linux systems
  • Exposure to test systems, telemetry, or integration environments
  • Basic automation or scripting experience
  • Experience in regulated or operational environments

Operational Expectations
  • Onsite support within lab and operational environments
  • Participation in live test support and critical operations
  • After-hours support aligned with test schedules and incidents

Additional Information:
Compensation bands are determined by role, level, location, and alignment with market data. Individual level and base pay is determined on a case-by-case basis and may vary based on job-related skills, education, experience, technical capabilities and internal equity. In addition to base salary, for full-time hires, you may also be eligible for long-term incentives, in the form of stock options, and access to medical, vision & dental coverage as well as access to a 401(k) retirement plan.
Impulse Space's spacecraft manufacturing business is subject to U.S. export regulations including the International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR). This position requires applicants to be either U.S. Persons (i.e., U.S. citizen, U.S. national, lawful permanent U.S. resident (green card holder), an individual granted asylum in the U.S., or an individual admitted in U.S. refugee status) or persons eligible to obtain an export license from the U.S. Departments of State, Commerce, or other applicable U.S. government agencies. Learn more about the ITAR here.
Impulse Space is an Equal Opportunity Employer; employment with Impulse Space is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

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