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It Service Delivery Jobs (NOW HIRING)

Lincare

IT Service Manager

Clearwater, FL · On-site

... deliver robust configurationmanagement and service excellence. JOB FUNCTIONS * Leads day-to-day IT service operations with a strong focus on availability, performance, and reliability of ...

Insight

$140/hr

Requisition Number: 104732 Sr Mgr IT Service Delivery Location : You will have the flexibility to work fully remote (based on business needs) Salary : $140-150k Insight at a Glance 14,000+ engaged ...

trimarkusa

IT Service Management

Mansfield, MA

The IT Service Delivery Manager is the lead facilitator and accountable owner for the delivery, management, and continuous improvement of IT services that support TriMark's business and end-user ...

trimarkusa

IT Service Management

Mansfield, MA

The IT Service Delivery Manager is the lead facilitator and accountable owner for the delivery, management, and continuous improvement of IT services that support TriMark's business and end-user ...

Reliant Rehabilitation

IT Service Desk Manager

Plano, TX · On-site

$90K - $95K/yr

The IT Service Desk Manager is responsible for managing Reliant Rehabilitation's technical support team and overseeing the delivery of IT support services to both field-based and corporate office ...

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It Service Delivery information

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$29K

$93.9K

$160.5K

How much do it service delivery jobs pay per year?

As of Jun 12, 2026, the average yearly pay for it service delivery in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by IT Service Delivery professionals, and how can they be addressed?

IT Service Delivery professionals often encounter challenges such as managing high user expectations, ensuring consistent service quality, and coordinating between technical teams and business stakeholders. Balancing urgent incident responses with long-term process improvements can also be demanding. Effective communication, strong organizational skills, and adopting IT service management frameworks like ITIL can help address these challenges, enabling smoother collaboration and continuous improvement within the team.

Which IT job is in demand now?

IT Service Delivery roles are in high demand due to the need for efficient technology support and management in organizations. Skills in ITIL frameworks, cloud services, and strong communication are valuable, and certifications like ITIL or CompTIA can enhance job prospects.

What is the highest paying delivery service job?

In IT service delivery, roles such as senior service managers, IT directors, or specialized consultants tend to have the highest salaries, often exceeding six figures. These positions require extensive experience, certifications like ITIL or PMP, and involve overseeing large projects or teams, which contribute to higher compensation.

What does an IT Service Delivery professional do?

An IT Service Delivery professional is responsible for ensuring that IT services are delivered efficiently and effectively to meet the needs of an organization. They oversee the planning, implementation, and management of IT services, focusing on maintaining service quality and meeting agreed-upon service levels. Their role often includes coordinating between IT teams and business stakeholders, managing incidents and service requests, and continuously seeking ways to improve service delivery processes.

What jobs make $10,000 a month without a degree?

In IT service delivery, high-paying roles such as senior network engineers, cybersecurity specialists, or cloud solutions architects can earn $10,000 or more monthly, often requiring extensive experience, technical skills, and certifications like Cisco or AWS. These positions typically involve managing complex systems, troubleshooting, and implementing security protocols, with some roles offering remote work or flexible schedules.

What is the difference between It Service Delivery vs Network Administrator?

AspectIt Service DeliveryNetwork Administrator
CertificationsITIL, CompTIA, Network+CCNA, CompTIA Network+
Work EnvironmentClient-facing, service managementNetwork setup, maintenance, troubleshooting
Employer & Industry UsageIT service providers, corporate IT departmentsOrganizations with complex networks, telecom companies

While It Service Delivery focuses on managing IT services, ensuring customer satisfaction, and coordinating support, Network Administrators primarily handle network infrastructure, configuration, and troubleshooting. Both roles require technical certifications and work within the IT industry, but their daily tasks and focus areas differ significantly.

What are the key skills and qualifications needed to thrive as an IT Service Delivery Manager, and why are they important?

To thrive as an IT Service Delivery Manager, you need a solid understanding of IT infrastructure, service management principles, and a relevant degree or ITIL certification. Familiarity with service management tools like ServiceNow, ticketing systems, and monitoring platforms is typically required. Exceptional communication, problem-solving, and leadership skills help coordinate teams and manage client expectations effectively. These competencies are crucial for ensuring reliable IT services, high customer satisfaction, and seamless business operations.

What is delivery in the IT industry?

In IT service delivery, it refers to the process of providing IT solutions, support, or projects to clients according to agreed standards and timelines. It involves coordinating resources, managing workflows, and ensuring quality to meet client requirements efficiently. Service delivery often requires knowledge of IT frameworks like ITIL and skills in project management and communication.
More about It Service Delivery jobs
What cities are hiring for It Service Delivery jobs? Cities with the most It Service Delivery job openings:
What are the most commonly searched types of It Service Delivery jobs? The most popular types of It Service Delivery jobs are:
What states have the most It Service Delivery jobs? States with the most job openings for It Service Delivery jobs include:
What job categories do people searching It Service Delivery jobs look for? The top searched job categories for It Service Delivery jobs are:
It Service Delivery jobs near you
Infographic showing various It Service Delivery job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 61% Full Time, 33% Part Time, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $93,940 per year, or $45.2 per hour.
IT Service Manager

IT Service Manager

Lincare

Clearwater, FL • On-site

Full-time

Posted 6 days ago

Lincare rating

6.8

Company rating: 6.8 out of 10

Based on 257 frontline employees who took The Breakroom Quiz

485th of 871 rated healthcare providers

Job description

This employee leads and enhances IT service operations by optimizing ITIL-based processes, ensuring service continuity anddriving continuous improvement across the enterprise. The employee oversees the design, implementation, and ongoingoptimization of IT Service Management (ITSM) frameworks and platforms, with a primary focus on OpenTextService Management Automation X (SMAX) and Universal CMDB (UCMDB) to deliver robust configurationmanagement and service excellence.
JOB FUNCTIONS
  • Leads day-to-day IT service operations with a strong focus on availability, performance, and reliability of criticalhealthcare IT services
  • Administers and optimizes the OpenText SMAX platform including workflows, service portals, ticketing,knowledge management, automation, and reporting
  • Manages and maintains OpenText UCMDB, ensuring accurate configuration items (CI) data, relationshipmapping, discovery, and impact analysis
  • Oversees ITIL processes such as Incident, Problem, Change, Request Fulfillment, Asset & ConfigurationManagement, and Knowledge Management
  • Ensures compliance with healthcare regulatory requirements (e.g., HIPAA, SOC2, HITRUST), maintaining highstandards of security, privacy, and data integrity
  • Ensures timely and regular communications to various stakeholders including senior executives during a majorincident or for any changes that could impact business
  • Identifies gaps in service delivery and drive initiatives to improve efficiency, user experience, and service quality
  • Develops and maintains ITSM policies, procedures, SLAs, KPIs, and governance frameworks
  • Leads automation initiatives utilizing SMAX and UCMDB capabilities to reduce manual workload and streamlineprocesses
  • Conducts root cause analysis (RCA) and implement corrective actions for recurring issues
  • Collaborates closely with application, infrastructure, security, service delivery, business analytics and businessstakeholders to ensure seamless service delivery
  • Coordinates with vendors and service providers to ensure efficient support, upgrades, and platformenhancements
  • Communicates service performance, IT Scorecard, risks, and improvement plans to leadership throughdashboards and reports

What Lincare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Lincare

Sourced by ZipRecruiter

Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home. We are inspired by a vision to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them. Lincare is a dynamic, growing company with over 1,000 locations in 49 states, employing over 13,000 people who share our corporate vision for quality care and service.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Clearwater, FL, US

Year founded

1987

Social media

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