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It Service Delivery Jobs (NOW HIRING)

Cadwell

IT Service Delivery Specialist (EMEA\AP)

Position Overview The IT Service Delivery Specialist will serve as a primary technical resource for Cadwell's international distributors and domestic customers, providing Tier 2 IT support during ...

Apex Systems

IT Services Manager

Anaheim, CA · On-site

$99K - $121K/yr

Implement ITIL or similar frameworks to improve IT service delivery. * Prepare and manage budgets and resource planning. * Develop, coach, and supervise IT staff and managers. * Support disaster ...

Hirekeyz Inc

Service Delivery Lead

Orlando, FL · On-site

W-2/Full Time Job Summary:- We are seeking an IT Service Delivery Leader to play a crucial role in ensuring that IT services are delivered efficiently and effectively to meet the needs of an ...

SAIC

IT Service Center Manager

Colorado Springs, CO · On-site

Responsibilities The Service Center Manager will provide hands-on leadership and supervision across all service delivery tiers, ensuring consistent, high-quality IT support is delivered in alignment ...

New

Davies

The Regional IT Service Delivery Manager (R ITSDM) is responsible for ensuring stable, reliable, and customer-centric IT services across the region. This role bridges global IT strategy with local ...

OU Health

IT Service Manager

Oklahoma City, OK · On-site

Position Title: IT Service Manager Department: IT Support Services The IT Service Manager II is responsible for the overall coordination of all of the Service Management processes, measuring the ...

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Showing results 21-40

All JobsIt Service Delivery Jobs

It Service Delivery information

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$29K

$93.9K

$160.5K

How much do it service delivery jobs pay per year?

As of Aug 15, 2026, the average yearly pay for it service delivery in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by IT Service Delivery professionals, and how can they be addressed?

IT Service Delivery professionals often encounter challenges such as managing high user expectations, ensuring consistent service quality, and coordinating between technical teams and business stakeholders. Balancing urgent incident responses with long-term process improvements can also be demanding. Effective communication, strong organizational skills, and adopting IT service management frameworks like ITIL can help address these challenges, enabling smoother collaboration and continuous improvement within the team.

What does an IT Service Delivery professional do?

An IT Service Delivery professional is responsible for ensuring that IT services are delivered efficiently and effectively to meet the needs of an organization. They oversee the planning, implementation, and management of IT services, focusing on maintaining service quality and meeting agreed-upon service levels. Their role often includes coordinating between IT teams and business stakeholders, managing incidents and service requests, and continuously seeking ways to improve service delivery processes.

What is the difference between It Service Delivery vs Network Administrator?

AspectIt Service DeliveryNetwork Administrator
CertificationsITIL, CompTIA, Network+CCNA, CompTIA Network+
Work EnvironmentClient-facing, service managementNetwork setup, maintenance, troubleshooting
Employer & Industry UsageIT service providers, corporate IT departmentsOrganizations with complex networks, telecom companies

While It Service Delivery focuses on managing IT services, ensuring customer satisfaction, and coordinating support, Network Administrators primarily handle network infrastructure, configuration, and troubleshooting. Both roles require technical certifications and work within the IT industry, but their daily tasks and focus areas differ significantly.

What are the key skills and qualifications needed to thrive as an IT Service Delivery professional?

To thrive as an IT Service Delivery Manager, you need a solid understanding of IT infrastructure, service management principles, and a relevant degree or ITIL certification. Familiarity with service management tools like ServiceNow, ticketing systems, and monitoring platforms is typically required. Exceptional communication, problem-solving, and leadership skills help coordinate teams and manage client expectations effectively. These competencies are crucial for ensuring reliable IT services, high customer satisfaction, and seamless business operations.

What is the best IT service delivery job to work remotely?

IT Service Delivery roles such as Service Desk Manager, Technical Support Specialist, or IT Operations Manager often offer remote work options, especially when focused on coordinating services, managing tickets, and overseeing IT processes. These jobs typically require strong communication skills, familiarity with IT service management tools like ITIL, and the ability to troubleshoot remotely. Many organizations now support remote service delivery to improve flexibility and efficiency.
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Cities with the most It Service Delivery job openings:

What are the most commonly searched types of It Service Delivery jobs?

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It Service Delivery jobs near you
Infographic showing various It Service Delivery job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $93,940 per year, or $45.2 per hour.

IT Service Delivery Analyst II (Test)

Impulse Space

Mojave, CA

$35 - $40/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 28 days ago

Job description

Description
The IT Service Delivery Analyst II (AI&T) at Impulse provides advanced technical support and serves as an escalation point for systems supporting engineering, integration, and test operations. This role resolves complex issues across endpoints, infrastructure, and test environments while ensuring operational readiness and reliability of systems used in integration and test activities. Analyst II works closely with infrastructure and engineering teams and plays a key role in supporting live test operations and improving service delivery processes.

Responsibilities
  • Provide advanced technical support across Windows, macOS, and Linux environments 
  •  Troubleshoot endpoint, application, identity, and network connectivity issues including VLANs and switching 
  •  Support enterprise identity, endpoint management, and core IT services 
  •  Ensure system availability and performance during live test and integration operations 
  •  Resolve issues affecting test execution, telemetry, data capture, and system connectivity 
  •  Partner with engineering teams to troubleshoot infrastructure-related operational issues 
  •  Serve as an escalation point for frontline support teams and major incident response efforts 
  •  Conduct root cause analysis and coordinate resolutions across infrastructure and networking teams 
  •  Lead deployments of workstations, network infrastructure, lab expansions, and structured cabling projects 
  •  Drive operational improvements through automation, documentation, runbooks, and workflow optimization

Minimum Qualifications
  • 4+ years of enterprise IT support or service delivery experience 
  • Strong troubleshooting across endpoint systems, identity services, and enterprise platforms 
  • Experience diagnosing network connectivity issues 
  • Experience working with IT service management platforms 
  • Ability to troubleshoot issues spanning multiple technology domains 


Preferred Skills and Experience
  • 6+ years of enterprise IT support or service delivery experience 
  • Experience supporting engineering, lab, or test environments 
  • Familiarity with Linux systems 
  • Exposure to test systems, telemetry, or integration environments 
  • Basic automation or scripting experience 
  • Experience in regulated or operational environments 

Operational Expectations

  • Onsite support within lab and operational environments 
  • Participation in live test support and critical operations 
  • After-hours support aligned with test schedules and incidents

Additional Information:
Compensation bands are determined by role, level, location, and alignment with market data. Individual level and base pay is determined on a case-by-case basis and may vary based on job-related skills, education, experience, technical capabilities and internal equity. In addition to base salary, for full-time hires, you may also be eligible for long-term incentives, in the form of stock options, and access to medical, vision & dental coverage as well as access to a 401(k) retirement plan.
Impulse Space’s spacecraft manufacturing business is subject to U.S. export regulations including the International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR). This position requires applicants to be either U.S. Persons (i.e., U.S. citizen, U.S. national, lawful permanent U.S. resident (green card holder), an individual granted asylum in the U.S., or an individual admitted in U.S. refugee status) or persons eligible to obtain an export license from the U.S. Departments of State, Commerce, or other applicable U.S. government agencies. Learn more about the ITAR here.  
Impulse Space is an Equal Opportunity Employer; employment with Impulse Space is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.