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It Service Delivery Jobs in Florida (NOW HIRING)

Hirekeyz Inc

Service Delivery Lead

Orlando, FL · On-site

W-2/Full Time Job Summary:- We are seeking an IT Service Delivery Leader to play a crucial role in ensuring that IT services are delivered efficiently and effectively to meet the needs of an ...

NEOGOV

IT Service Desk Supervisor

Fort Myers, FL · On-site

NEOGOV is seeking an IT Service Desk Supervisor to lead a high-performing team in providing ... The role involves managing daily operations, refining service delivery processes, and ensuring ...

Trulieve

IT Service Desk Tech 3

Tallahassee, FL · On-site

Contribute to the continuous improvement of IT service delivery processes. * Stay up to date with emerging technologies and industry best practices. * Provide outstanding customer service to our ...

Collabera

IT Service Coordinator

Saint Petersburg, FL · On-site

Combining process management and industry best practices into a standard approach that enables the organization to deliver quality IT services to meet business needs and adhere to service-level ...

L3HHCM20

Principal, IT Project Management

Melbourne, FL

$91K - $107K/yr

Facilitate IT Service Delivery and escalations for business-critical services * Prioritize business requirements for annual strategic growth (SGP) and annual operating plan (AOP) * Coordinate and ...

Vets Hired

Manager of IT Support

Daytona Beach, FL

This role manages endpoint lifecycle operations, technical support processes, IT service delivery, and team performance while maintaining high service standards and collaborating with stakeholders to ...

Vets Hired

Manager of IT Support

Daytona Beach, FL · On-site

$90 - $130/hr

This role manages endpoint lifecycle operations, technical support processes, IT service delivery, and team performance while maintaining high service standards and collaborating with stakeholders to ...

Govcio LLC

IT Service Technician

Oakland Park, FL · On-site

$53K/yr

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal ... They deliver services and solutions in technical support, systems refresh, software integration ...

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All JobsIt Service Delivery JobsIt Service Delivery Jobs in Florida

It Service Delivery information

See Florida salary details

$21.7K

$70.2K

$119.9K

How much do it service delivery jobs pay per year?

As of Sep 5, 2026, the average yearly pay for it service delivery in Florida is $70,200.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $95,700.00 per year, depending on experience, location, and employer.

What does an IT Service Delivery professional do?

An IT Service Delivery professional is responsible for ensuring that IT services are delivered efficiently and effectively to meet the needs of an organization. They oversee the planning, implementation, and management of IT services, focusing on maintaining service quality and meeting agreed-upon service levels. Their role often includes coordinating between IT teams and business stakeholders, managing incidents and service requests, and continuously seeking ways to improve service delivery processes.

What are the key skills and qualifications needed to thrive as an IT Service Delivery professional?

To thrive as an IT Service Delivery Manager, you need a solid understanding of IT infrastructure, service management principles, and a relevant degree or ITIL certification. Familiarity with service management tools like ServiceNow, ticketing systems, and monitoring platforms is typically required. Exceptional communication, problem-solving, and leadership skills help coordinate teams and manage client expectations effectively. These competencies are crucial for ensuring reliable IT services, high customer satisfaction, and seamless business operations.

What are some common challenges faced by IT Service Delivery professionals, and how can they be addressed?

IT Service Delivery professionals often encounter challenges such as managing high user expectations, ensuring consistent service quality, and coordinating between technical teams and business stakeholders. Balancing urgent incident responses with long-term process improvements can also be demanding. Effective communication, strong organizational skills, and adopting IT service management frameworks like ITIL can help address these challenges, enabling smoother collaboration and continuous improvement within the team.

What is the difference between It Service Delivery vs Network Administrator?

AspectIt Service DeliveryNetwork Administrator
CertificationsITIL, CompTIA, Network+CCNA, CompTIA Network+
Work EnvironmentClient-facing, service managementNetwork setup, maintenance, troubleshooting
Employer & Industry UsageIT service providers, corporate IT departmentsOrganizations with complex networks, telecom companies

While It Service Delivery focuses on managing IT services, ensuring customer satisfaction, and coordinating support, Network Administrators primarily handle network infrastructure, configuration, and troubleshooting. Both roles require technical certifications and work within the IT industry, but their daily tasks and focus areas differ significantly.

What are the IT service delivery tasks?

IT Service Delivery involves managing and providing IT services to meet organizational needs, including tasks such as incident management, problem resolution, service request fulfillment, system monitoring, and ensuring service quality. It also includes coordinating with support teams, maintaining service level agreements (SLAs), and implementing process improvements using tools like ITIL frameworks. Effective communication and technical skills are essential for successful service delivery.

What are the most commonly searched types of It Service Delivery jobs in Florida?

The most popular types of It Service Delivery jobs in Florida are:

What are popular job titles related to It Service Delivery jobs in Florida?

For It Service Delivery jobs in Florida, the most frequently searched job titles are:

What job categories do people searching It Service Delivery jobs in Florida look for?

The top searched job categories for It Service Delivery jobs in Florida are:

It Service Delivery jobs near you
Infographic showing various It Service Delivery job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $70,200 per year, or $33.8 per hour.

IT Service Delivery Manager

Discovery Senior Living

Bonita Springs, FL • On-site

$115K - $135K/yr

Full-time

Posted 12 days ago

Discovery Senior Living rating

5.9

Company rating: 5.9 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

131st of 247 rated social care providers

Job description

POSITION SUMMARY
Discovery Senior Living's IT environment has grown significantly in scale, complexity, and operational importance. IT supports thousands of team members, hundreds of communities, enterprise network infrastructure, and multiple external technology partners. The IT Service Delivery Manager provides dedicated ownership of IT service delivery across IT Operations, including overall service performance, supervising internal IT operations, coordination between team members and external partners, various stakeholder communication, and effective support delivery. This role requires a strong technical background in enterprise IT infrastructure and technical project management, as well as the ability to lead a high-level internal IT Operations team. Experience managing large-scale projects involving network deployments, multifunction printer and fax systems, telecom services, and vendor coordination is highly preferred.
This position typically requires a 45-hour workweek, Monday - Friday, with additional time as needed when traveling for projects.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties are normal for this position. This list should not be considered exclusive or exhaustive. Additional duties may be required and assigned.
  • Project Management skills are required
    • Experience with large projects, either by managing or participating with others to complete the work
    • Ability to maintain trackers and other project documentations to properly manage the project outcome
    • Conduct and record meetings for planning, execution and review of each transition project
  • Team Management Capability
    • Manage direct reports by providing day-to-day guidance, performance coaching, workload prioritization, and regular feedback to support team development and accountability
    • Committed to coordinating internal IT teams with external IT vendors to provide top-tier service experience for end-users
  • Networking Understanding
    • Work directly with Networking Teams to prepare the business network connectivity for assimilated locations, as well as identifying and transferring authority of current ISP contracts
    • Expertise in enterprise Firewall and Switching
      • Fundamental knowledge of VLANs, SSIDs, and other standard network configurations
      • Experience with Unifi or Cisco is preferred
    • Low voltage or cabling experience is highly preferred
  • Telecom, PC and IoT-related Support
    • Identify, understand and ultimately transfer authority of all telecom contracts during transitions
    • Experience with telecom management systems
      • MDM/MDA support experience is preferred
    • Proficiency in enterprise cellular telecom support
    • Competence in troubleshooting standard IT issues
      • Extensive experience with Windows operating systems
      • Printer and Fax troubleshooting experience
      • IoT device management and support experience
  • End-user Focused Service Desk Management
    • Coordinating support for end-users at assimilations with their new IT environment
    • Experience with IT support required
      • Prior work in a Level 3 or Engineering role preferred
      • Previous experience leading a service-related team preferred
    • Understanding of ITIL service methodology
      • ITSM tool experience required
      • Prior ITIL certifications would be advantageous

*Additional duties and responsibilities can be unique to individual communities
*Must be able to travel to various locations in North America for assimilation work if needed
QUALIFICATIONS
To perform this job successfully, an individual must be able to fulfill each essential duty competently. The requirements listed below represent the necessary knowledge, skills, and abilities. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.
Educational Requirements and Experience:
  • Bachelor's degree in computer science, Information Technology, or related field; or related work experience
  • Proven experience (4+ years) in an enterprise-sized IT environment

Knowledge, Skills and Abilities:
  • Strong knowledge of Windows operating systems (Windows 10, Windows 11) and Microsoft Office Suite
  • Experience with desktop hardware troubleshooting and repair
  • Proficiency with Microsoft device management systems (Intune)
  • Foundational knowledge of Networking systems
  • Excellent problem-solving and troubleshooting skills
  • Strong communication skills, both written and verbal
  • Ability to work independently and as part of a team
  • IT certifications (e.g., ITIL v4, CCNA, CompTIA A+, Microsoft Certified) are preferred

Competencies:
  • Ability to work under minimum supervision and demonstrate self-initiative.
  • Must be detail oriented
  • Results-driven and goal oriented
  • Must be cognitive and able to work under pressure and meet deadlines.
  • The ability to multi-task and complete assignments accurately and in a timely manner.
  • Must be supportive of team-spirited environment
  • Strong organizational mindset required

Environmental Adaptability:
  • Works primarily indoors in a climate-controlled setting
  • May be required to work outdoors on specific occasions
  • May be required to travel frequently with little notice

PHYSICAL REQUIREMENTS
The physical requirements outlined below represent the conditions an individual must be able to meet to effectively carry out the essential duties of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform these essential functions.
While performing the duties of this Job, the Team Member is regularly required to talk or hear. The Team Member is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The Team Member is occasionally required to stand and walk. The Team Member must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.
JOB CODE: 1007128

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