It Resource Manager Jobs in Rio Rancho, NM (NOW HIRING)

POSTING DEADLINE
This position is posted until filled.
PREFERENCES
Key Skills and Requirements:

• Executive IT Leadership & Strategy: Proven ability to define and execute enterprise IT strategy aligned to business goals, including governance and operating models.
• Enterprise Governance Expertise: Strong background in IT governance, portfolio/program management (PPMO), and data governance frameworks with measurable outcomes.
• Data-Driven & Financial Acumen: Experience leveraging metrics, dashboards, and financial transparency (e.g., run vs. change, cost optimization) to drive decision-making.
• Data Governance & Quality Leadership: Deep expertise in data governance models, data quality management, stewardship, and embedding governance into IT delivery.
• Quality Assurance & Process Optimization: Experience leading QA/testing centers of excellence, automation frameworks, and continuous improvement initiatives.
• Change Leadership & Stakeholder Influence: Demonstrated success in organizational change management (OCM), cross-functional collaboration, and influencing senior leadership.
• Regulated Environment & Innovation Mindset: Experience in regulated or critical infrastructure environments, with exposure to AI tools, and a strong compliance and innovation focus

JOB DESCRIPTION
Director, Strategic IT Management & Enablement
Salary Grade: G02
Minimum Midpoint Maximum
$145,197 - $203,276 - $261,354
Given the financial nature of this position, this position has been defined as a position requiring a credit check. Prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a credit background check.
SUMMARY UPDATE
The Director of Strategic IT Management & Enablement (SIME) leads the department responsible for enterprise IT governance, enterprise data governance enablement, quality assurance and testing excellence, strategic alignment, performance metrics, organizational change management (OCM), resource and capacity management (RCM), business relationship management (BRM), portfolio and program management (PPM), and financial transparency. The role ensures IT investments deliver measurable business value through standardized processes, data driven insights, and optimized resource utilization.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Leadership & Strategy
Defines and executes the vision and operating model for SIME aligned with enterprise objectives
Establishes and supports governance frameworks for business relation management, data, portfolio, program, and project management (PPMO)
Drives IT strategy alignment with business priorities and ensure benefits realization
Portfolio & Program Management (PPMO)
Implements stage-gate processes, prioritization models, and portfolio dashboards for capital and operations/maintenance initiatives
Oversees enterprise portfolio planning and integrated program and financial controls
Enterprise Data Governance Enablement
Establishes and runs decision rights, standards, stewardship model, data quality measurement, and controls, embedded into IT delivery and operations, partnering with business data owners and analytics teams
Defines governance forums, standards, and escalation paths
Establish and run the data governance operating model: councils, roles (data owners/stewards) and decision rights
Develops and maintains data policies/standards (definitions, master data, quality, retention, classification)
Implements a data quality management approach: critical data elements, thresholds, monitoring, remediation workflow
Partners with business functions and analytics/data platform teams to embed governance in solution delivery (SDLC), change management, and operations
Quality Assurance & Testing Center of Excellence (TCOE)
Develops and enforces QA standards, automation frameworks, and performance/security testing practices
Ensures compliance and quality gates across all technology initiatives
Metrics & Performance Management
Builds and maintains dashboards for delivery predictability, resource capacity, and throughput
Implements data-driven insights for decision-making and continuous improvement
Focused on automation, consolidation, and sustainability of IT services
Organizational Change (OCM), Resource Management (RM), and Business Technology Account Management (AM)
Creates and deploys OCM playbooks to improve adoption and accelerate benefits realization
Partners with HR and Communications for stakeholder engagement and training strategies
Manages IT resource management framework and data input/output
Leads, directs and motivates Business Technology Account Managers through leadership communication, performance management and employee management
IT Financial and Supplier Management
Establishes financial transparency for run vs. change, unit cost baselines, and optimization opportunities
Supports budget and financial analysis, cost governance, and partner with IT contract owners on contract management and financial controls
COMPETENCIES:
Extensive business and technical orientation with a working knowledge of financial and economic analysis, regulatory frameworks, engineering and IT principles, Artificial Intelligence (AI), process mapping, workflow management and general IT business practices
Extensive knowledge and experience in strategic planning in order to successfully integrate strategic, operational, financial, architectural, and regulatory issues affecting strategic objectives and to facilitate multi-layered processes from officer level through operation work groups
Strong ability to develop consensus positions with a wide range of internal and external personnel to establish and accomplish objectives, including IT leadership team, enterprises architecture, cybersecurity/GRC, Finance/FinOps, business leaders, data owners/stewards, compliance, legal/privacy, and records management.
Strong executive communication and ability to influence without direct authority.
Strategic thinking and business acumen
Data-driven decision-making and analytical skills
Ability to influence and drive change across diverse teams Strong governance and compliance mindset
Ability to be innovative and open to change Ability to motivate employees
Ability to work with senior business executives to find creative solutions
Must operate with the highest standards of integrity
QUALIFICATIONS:
MINIMUM EDUCATION AND/OR EXPERIENCE:
Bachelor's degree from a four-year college or university with minimum seven+ years relevant experience in information technology/engineering, including five years of management experience, IT leadership, strategy execution, governance, portfolio management or enterprise enablement, budget/financial management,
Desired
Experience in regulated environments and/or critical infrastructure
Master's degree
Working experience with Artificial Intelligence tools and practices
COMMUNICATION SKILLS
Excellent oral and written communication skills
Ability to read, analyze, and interpret the most complex documents
Ability to respond effectively to the most sensitive inquiries or complaints
Ability to write and present effective and persuasive speeches and articles using original or innovative techniques or styles on controversial/complex topics to top management, public groups, and/or boards of directors
ANALYSIS AND PROBLEM-SOLVING ABILITY:
Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ensures analysis activities consist of input and guiding principles from IT architecture, IT operating model, business and enterprise strategy.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to sit up to 2/3 of the time and talk and listen for long periods of time. The employee must occasionally lift and/or move up to 10 pounds.
WORK ENVIRONMENT:
Office environment with some travel
SAFETY AND ADA STATEMENT
Safety Statement:
Safety is a core value at (TXNM Energy/PNM/TNMP) and our vision, "everyone goes home safe", reflects our commitment to promoting an environment conducive to learning, improving and building safety practices. Our safety value is built upon the belief that every employee deserves to work in an environment free from harm.
Americans with Disabilities Act (ADA) Statement:
If you require assistance with the job application process due to a disability, please contact HR ADA Analyst, at 505-241-4627.
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