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It Program Manager Jobs in O Fallon, IL (NOW HIRING)

HomeWAV

IT Manager

Saint Louis, MO · On-site

$92K - $113K/yr

POSITION SUMMARY We are seeking an experienced and forward-thinking IT Manager to lead our internal IT operations and oversee our Tier 2 Technical Support team. This is a hands-on leadership role ...

HomeWAV

IT Manager

Saint Louis, MO · On-site

$92K - $113K/yr

They are seeking an experienced IT Manager to lead internal IT operations and oversee the Tier 2 Technical Support team, focusing on employee technology, infrastructure, and device management.

OCH Technologies LLC

Program Manager

Belleville, IL · On-site

The Program Manager will interface with Government management personnel, staffing of all tasks ... IT services and cybersecurity solutions. Driven by a set of fundamental values, we excel in ...

Conch Technologies Inc

Program Manager

Saint Louis, MO · On-site

Program Manager Location: St. Louis, MO (Hybrid - 2 Days Onsite) Duration: 6+ Months W2 Contract We ... Best regards, Sai Koushik Bezawada Senior US IT Recruiter Desk: 380-999-9016 Email: koushik.b ...

CEdge Inc

ERP Program Manager

Saint Louis, MO · Remote

CEdge has an opportunity for a ERP Program Manager, located in St Louis. mo . If you are ready to ... We offer IT solutions to Federal and State government, as well as, Commercial Enterprises ...

Spire, Inc.

Program Manager

Saint Louis, MO · On-site

This position will manage programs and projects with a focus on strategic alignment, optimizing ... Engineering, Science, Business, IT) required; Master's degree preferred Project Management ...

Weissman

IT Development Manager

Saint Louis, MO · On-site

$87K - $107K/yr

JOB TITLE IT Development Manager LOCATION St. Louis, Missouri (Hybrid) HYBRID POLICY 70% On-Site 30 ... Program (EAP) offering confidential counseling, financial, legal, and wellness resources. We ...

Spire Inc.

Program Manager

Saint Louis, MO

This position will manage programs and projects with a focus on strategic alignment, optimizing ... Engineering, Science, Business, IT) required; Master's degree preferred Project Management ...

Mobile Gas Service

Program Manager

Saint Louis, MO · On-site

This position will manage programs and projects with a focus on strategic alignment, optimizing ... Engineering, Science, Business, IT) required; Master's degree preferred Project Management ...

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Showing results 21-40

All JobsIt Program JobsIt Program Manager JobsIt Program Manager Jobs in O'Fallon, IL

It Program Manager information

See O Fallon, IL salary details

$63.9K

$110.9K

$127.3K

How much do it program manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for it program manager in O'Fallon, IL is $110,874.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,200.00 and $108,700.00 per year, depending on experience, location, and employer.

What are some common challenges IT program managers face when coordinating cross-functional teams?

IT Program Managers often work with cross-functional teams that include developers, business analysts, QA specialists, and stakeholders from various departments. One common challenge is ensuring effective communication and alignment among diverse team members with different priorities and technical backgrounds. Balancing competing deadlines, managing resource allocation, and navigating organizational changes can also be demanding. Successful IT Program Managers proactively address these challenges by setting clear expectations, fostering collaboration, and regularly updating stakeholders on progress.

What is an IT program manager?

IT Program Managers are professionals responsible for overseeing and coordinating multiple technology projects within an organization. They ensure that these projects align with the company’s strategic goals, managing resources, budgets, timelines, and stakeholder communication. Unlike project managers who focus on individual projects, program managers manage a portfolio of related projects to achieve broader business objectives. They play a key role in risk management, resolving issues, and ensuring successful program delivery.

What is the difference between It Program Manager vs IT Project Manager?

AspectIT Program ManagerIT Project Manager
ResponsibilitiesOversees multiple related projects, aligns them with business goals, manages program-level risks and resources.Manages individual projects, ensuring specific objectives, scope, and deadlines are met.
CertificationsPMP, PgMP, ITILPMP, CAPM, ITIL
Work EnvironmentStrategic, cross-project coordination, senior management interactionProject execution, team management, stakeholder communication
FocusProgram-level outcomes and strategic alignmentProject-specific deliverables and timelines

While both roles require similar certifications and work in IT environments, an IT Program Manager oversees multiple projects to ensure they align with broader business objectives, whereas an IT Project Manager focuses on the successful delivery of individual projects.

What are the key skills and qualifications needed to thrive as an IT program manager, and why are they important?

To thrive as an IT Program Manager, you need expertise in project management, budgeting, and IT systems, often supported by a bachelor’s degree and certifications such as PMP or Agile. Familiarity with project management tools (e.g., Jira, MS Project) and enterprise IT platforms is typically required. Strong leadership, communication, and problem-solving skills help you effectively coordinate teams and manage stakeholder expectations. These skills ensure successful delivery of complex IT initiatives on time and within scope, driving organizational goals.

What does an IT program manager do?

An IT program manager works to develop and oversee different programs for an employer. In this career, responsibilities are to create a plan or framework for the program, implement the framework, and oversee teams of employees working on projects. They may be involved in selecting a team projects, planning a budget and timeline, and defining the project scope as it relates to the company’s regular operations. Qualifications often include a bachelor’s degree or master’s degree in computer science or information technology.

More about It Program Manager jobs
What job categories do people searching It Program Manager jobs in O'Fallon, IL look for? The top searched job categories for It Program Manager jobs in O'Fallon, IL are:
What cities near O'Fallon, IL are hiring for It Program Manager jobs? Cities near O'Fallon, IL with the most It Program Manager job openings:
It Program Manager jobs near you
Infographic showing various It Program Manager job openings in O'Fallon, IL as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $110,874 per year, or $53.3 per hour.

IT Manager

HomeWAV

Saint Louis, MO • On-site

$92K - $113K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

About HomeWAV
Founded in 2011, HomeWAV LLC has remained the industry leader in providing simple, secure inmate communication and technology solutions to correctional facilities across the country. Headquartered in St. Louis, Missouri, HomeWAV's all-in-one patented platform offers video and voice calling, secure messaging, investigative tools, background filtering, tablet-based access to education, entertainment, reentry resources, and more. Serving facilities in over 30 states, HomeWAV supports millions of users nationwide and reinvests in its purpose-built technology, upholding its pillars of Integrity, Innovation, and Impact to keep facilities safe and communities connected. For more information, visit HomeWAV at www.homewav.com and LinkedIn and Facebook.
POSITION SUMMARY
We are seeking an experienced and forward-thinking IT Manager to lead our internal IT operations and oversee our Tier 2 Technical Support team. This is a hands-on leadership role with responsibility for employee technology, infrastructure, device management, and support for hardware deployed in customer facilities.
The ideal candidate is a proactive leader who thrives in a fast-paced technology environment, understands hybrid cloud and on-prem infrastructure, and can balance strategic planning with operational execution
WHAT YOU'LL DO
Lead & Develop Teams
  • Manage, mentor, and coach IT and Tier 2 Technical Support team members.
  • Build a culture centered on accountability, service quality, and operational excellence.
  • Oversee ticket management, escalations, staffing, and resource allocation.
  • Partner with the Tier 1 support team to ensure consistent troubleshooting processes and escalation procedures.
  • Collaborate cross-functionally with Product, Engineering, Dispatch, Inventory, PMO, and Customer Support teams to ensure reliable service delivery.

Manage IT Infrastructure & Systems
  • Oversee networks, servers, cloud services, endpoints, and collaboration platforms.
  • Ensure reliable operation of employee technology including laptops, mobile devices, cloud services, and enterprise applications.
  • Manage identity and access control systems (e.g., Azure AD/Entra ID, MFA, SSO).
  • Ensure effective endpoint management, device security, patching, and vulnerability remediation.
  • Maintain asset tracking and employee hardware procurement processes.

Support Field Technology & Product Deployment
  • Lead Tier 2 support for communication technology installed in correctional facilities.
  • Serve as the senior escalation point for complex hardware and infrastructure issues.
  • Partner with Product and Engineering to support new deployments, integrations, and hardware revisions.
  • Monitor system performance and recommend improvements to enhance reliability and scalability.
  • Support testing and validation of new hardware platforms and product features.

Enhance Security & Compliance
  • Implement cybersecurity controls including endpoint protection, vulnerability management, and security monitoring.
  • Maintain centralized systems monitoring and management of IT systems, endpoints, network infrastructure, and deployed devices to ensure consistent configuration, visibility, and operational control.
  • Support incident response, security audits, disaster recovery, and business continuity processes.
  • Ensure compliance with internal policies and industry best practices.

Drive Operational Excellence
  • Establish and track SLAs, KPIs, and operational metrics for IT and Tier 2 support.
  • Drive continuous improvement initiatives that increase efficiency and user satisfaction.
  • Develop and maintain processes through technical documentation, troubleshooting playbooks, and standardization procedures.
  • Evaluate and manage vendor relationships and infrastructure tools.
  • Provide regular reporting to leadership.

Plan for the Future
  • Develop the IT operations roadmap aligned with company goals.
  • Advise leadership on technology investments, innovation opportunities, and infrastructure risks.
  • Manage relationships with internet service providers, hardware vendors, and security partners.
  • Manage and forecast infrastructure budgets, capacity planning, and hardware refresh cycles.

WHAT YOU'LL BRING
Required qualifications
  • Bachelor's degree in IT, Computer Science, Engineering, or equivalent experience.
  • Five (5) or more years managing IT infrastructure or advanced technical support environments.
  • At least two (2) years leading technical teams.
  • Experience supporting customer-facing technical support or escalation teams.
  • Strong expertise in:
    • Active Directory, Azure AD/Entra ID
    • Microsoft 365 administration
    • Intune/Endpoint Manager
    • Microsoft Defender and modern endpoint protection
    • Networking concepts (routing, switching, VPNs, segmentation)
    • IT governance frameworks (e.g., ITIL)
    • Security or compliance environments (e.g., SOC 2)

Preferred Qualifications
  • Experience in communication technology or telecommunications
  • Experience with hardware deployed in customer/field environments
  • Certifications: CCNA, CompTIA CySA+, CASP+, AWS Security Specialty, Microsoft Azure
  • Experience with IoT or large-scale device deployments
  • Experience supporting Android-based systems
  • Experience building monitoring/observability platforms

WHAT WE OFFER
  • Medical, dental, vision, and supplemental insurance options
  • Maternity, paternity, and parental leave
  • 401(k) with company contribution
  • PTO, paid holidays, and work-life balance initiatives
  • Training and career development opportunities
  • Purpose-driven culture, team events, merchandise discounts, and gym membership discounts

EQUAL EMPLOYMENT OPPORTUNITY
HomeWAV is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws.
DISCLAIMER
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

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