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It Process Manager Jobs (NOW HIRING)

Omm IT Solutions

IT Project Manager

Washington, DC · Remote

$111K - $131K/yr

... management and tracking of IT strategic plan, tasks and projects. \n * Assist with revising and maintaining a roadmap of IT infrastructure projects and upgrades that are prioritized and assigned for ...

Sealing Devices

IT Manager

Lancaster, NY

$100K - $115K/yr

Implement IT service management processes to improve service response times and user satisfaction. * Monitor help desk performance and identify opportunities to improve IT support processes. Vendor ...

Fly AeroGuard

IT Manager

Phoenix, AZ · On-site

$94K - $115K/yr

The IT Manager is responsible for planning, directing, and coordinating the organization ... Maintain documentation related to systems, networks, processes, and technology standards.

Parallel Systems

IT Manager

Los Angeles, CA · On-site

$102K - $125K/yr

Join our dynamic team and help shape a smarter, greener future for global freight. IT Manager ... You have completed at least one meaningful infrastructure or process improvement. You have ...

City of Boston Credit Union

IT Manager

South Boston, MA · On-site

$105K - $160K/yr

Manage third party IT vendors, contracts, and service level agreements. * Lead IT projects including system implementations, integrations, and process improvements. * Ensure projects are delivered on ...

Capital Rx

IT Manager

Manhattan, NY · On-site +1

$95K - $150K/yr

The IT Manager serves as the final escalation point for IT systems and user-impacting issues, while ... Establish and maintain documentation, processes, and operational standards * Manage cross ...

The Berne Apparel Corpo

IT Manager

Ossian, IN · On-site

$87K - $106K/yr

The IT Manager will be responsible for managing development priorities, guiding system improvements ... Ensure QA processes and proper testing processes are followed before system changes are implemented.

ATS Automation

IT Manager

Souderton, PA · On-site +1

$95K - $117K/yr

Ensure ongoing SOX compliance across all IT systems and processes. * Oversee IT audits (internal ... Manage access controls , segregation of duties, and change management processes. * Collaborate with ...

Wellby Financial

IT Manager

Webster, TX · On-site

$83K - $102K/yr

... processing or information technology department. • Ability to develop, interpret, and apply program policies, procedures, and regulatory requirements. • Ability to handle, manage, and protect ...

ATS Automation Tooling Systems Inc

IT Manager

Souderton, PA · On-site +1

$95K - $117K/yr

Ensure ongoing SOX compliance across all IT systems and processes. * Oversee IT audits (internal ... Manage access controls , segregation of duties, and change management processes. * Collaborate with ...

ATS Corporation

IT Manager

Las Vegas, NV · On-site

$90K - $111K/yr

Responsibilities : • Ensure ongoing SOX compliance across all IT systems and processes. • ... Manage access controls, segregation of duties, and change management processes. • Collaborate ...

Turion Space

Manager IT Operations

Irvine, CA · On-site

$150K - $185K/yr

Manager, IT Operations At Turion, our IT Ops team builds the corporate infrastructure that enables ... process improvement across the help desk and sysadmin functions. You'll lead a team of IT Support ...

Worldpay, Inc.

IT Auditor Senior I

Clearwater, FL · Hybrid

$84K - $110K/yr

This includes assisting the project manager with audit planning, scoping, and execution of the ... Observe, understand and document detailed IT process narratives and/or process flow charts ...

Byrne Electrical Specialists, Inc

IT Manager

Rockford, MI · On-site

$80K - $98K/yr

This role is responsible for managing all incoming IT service requests, overseeing project execution, ensuring cross-functional alignment, and continuously improving IT processes to support company ...

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It Process Manager information

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$34K

$101.7K

$166.5K

How much do it process manager jobs pay per year?

As of Jun 5, 2026, the average yearly pay for it process manager in the United States is $101,733.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $129,500.00 per year, depending on experience, location, and employer.

What are IT Process Managers?

IT Process Managers are professionals responsible for designing, implementing, and optimizing IT processes within an organization. They ensure that IT services and operations run efficiently, align with business objectives, and comply with relevant standards or frameworks, such as ITIL. Their role often involves analyzing existing processes, identifying areas for improvement, and coordinating with different teams to enhance service delivery and operational effectiveness.

What is the difference between It Process Manager vs It Service Desk Manager?

AspectIt Process ManagerIt Service Desk Manager
Primary FocusOverseeing IT processes and workflowsManaging service desk operations and support teams
CertificationsITIL, PMP, Six SigmaITIL, HDI Support Center Manager
Work EnvironmentProcess improvement, project coordinationCustomer support, incident resolution
Industry UsageBusiness process optimization in ITHelp desk and technical support services

The It Process Manager focuses on optimizing IT workflows and processes, ensuring efficiency and compliance. In contrast, the It Service Desk Manager concentrates on managing support teams to deliver effective technical assistance. Both roles require ITIL knowledge and are vital in IT service management, but their core responsibilities differ significantly.

How does an IT Process Manager typically collaborate with other departments to improve organizational efficiency?

An IT Process Manager works closely with various departments, such as operations, finance, and human resources, to streamline and optimize IT-related workflows. This role often involves facilitating cross-functional meetings, gathering feedback from stakeholders, and ensuring that IT processes align with business objectives. Successful collaboration requires strong communication skills and the ability to translate technical requirements into actionable plans that support broader organizational goals. By fostering cooperation and understanding between teams, IT Process Managers help drive continuous improvement and efficiency throughout the company.

What are the key skills and qualifications needed to thrive as an IT Process Manager, and why are they important?

To thrive as an IT Process Manager, you need expertise in IT service management, process optimization, and a solid understanding of ITIL frameworks, often supported by a degree in information technology or related fields. Familiarity with ITSM tools like ServiceNow, Jira, and relevant certifications such as ITIL or COBIT are typically required. Strong leadership, analytical thinking, and effective communication skills help in driving process improvements and fostering cross-functional collaboration. These competencies ensure efficient IT operations, enhanced service delivery, and alignment of IT processes with business objectives.
What cities are hiring for It Process Manager jobs? Cities with the most It Process Manager job openings:
What states have the most It Process Manager jobs? States with the most job openings for It Process Manager jobs include:
It Process Manager jobs near you
Infographic showing various It Process Manager job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $101,733 per year, or $48.9 per hour.

IT Project Manager

Omm IT Solutions

Washington, DC • Remote

$111K - $131K/yr

Contractor

Posted 3 days ago

Job description

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\n Please Note: This is a Remote job (part\-time 20 hrs a week). <\/b><\/span>
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\n Job Description:<\/b><\/span>
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\n The candidate shall be responsible for supporting IRM&TS management as directed, assisting with tasks such as strategic planning, project tracking or the development of documents and presentations. The candidate will also participate within a team to oversee the design, management, delivery, enhancement, and modernization of the current network infrastructure.<\/span>
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\n The candidate shall perform the tasks listed below consistent with instructions and guidance provided by the Contracting Officer's Representative and by providing advice, opinions, recommendations, or ideas to the client's employees.<\/span>
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\n Duties and Responsibilities:<\/b><\/span>
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  • Assist with management and tracking of IT strategic plan, tasks and projects.
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  • Assist with revising and maintaining a roadmap of IT infrastructure projects and upgrades that are prioritized and assigned for execution.<\/span>
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  • Assist with project management.<\/span>
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  • Assist with budget\/cost analysis and comparison.<\/span>
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  • Assist with development and\/or review of policies and procedures.<\/span>
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  • Assist with technical reviews of IT tasks.<\/span><\/span><\/span>
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    Requirements<\/h3>\n
    \n Basic Qualifications: <\/b><\/span>
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    \n The candidate shall provide qualified personnel with the following knowledge, skills, and abilities:
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    • Bachelor's degree in an IT\-related field minimum of 10 years of experience.<\/span>
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    • Must be able to effectively quantify specific, detailed information for their recommendations in written and verbal formats.<\/span>
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    • A versatile understanding of Information Technology (IT) and Cybersecurity capabilities.<\/span>
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    • A working understanding technology integration with physical, virtual, and cloud\-based solutions.<\/span>
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    • A strong verbal and written communications skills to facilitate clear and concise delivery statuses on multiple, concurrent activities.<\/span>
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    • The ability to perform contract analysis, schedule reviews, and cost estimations (i.e., Service Portfolio Management).<\/span>
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    • Attention to detail.<\/span>
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    • The ability to prepare program plans, contract cost\-analysis, contract management; to include budget and schedule development.<\/span>
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    • Experience with project management tools.<\/span>
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    • Experience developing policies, procedures, and work instructions.<\/span><\/span><\/span>
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    • PMP Certification is Must.<\/b><\/span><\/span><\/span>
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