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It Process Manager Jobs in New York (NOW HIRING)

City of New York

Senior IT Auditor

Brooklyn, NY

$102K - $134K/yr

... systems that manage sensitive member and financial data. - Collaborate with IT, security, and ... process, methodology and/or domain; or 2. An associate degree from an accredited college in ...

City of New York

Senior IT Auditor

Brooklyn, NY · On-site

$102K - $134K/yr

... systems that manage sensitive member and financial data. - Collaborate with IT, security, and ... process, methodology and/or domain; or 2. An associate degree from an accredited college in ...

City of New York

Senior IT Auditor

Brooklyn, NY · On-site

$100K - $125K/yr

... systems that manage sensitive member and financial data. -Collaborate with IT, security, and ... process, methodology and/or domain; or 2. An associate degree from an accredited college in ...

City of New York

IT Systems Engineer

Bronx, NY

... Managing Cisco switches and network devices to ensure efficient and reliable data communication ... process, methodology and/or domain; or 2. An associate degree from an accredited college in ...

City of New York

IT Systems Engineer

Bronx, NY

... Managing Cisco switches and network devices to ensure efficient and reliable data communication ... process, methodology and/or domain; or 2. An associate degree from an accredited college in ...

City of New York

IT Systems Engineer

Bronx, NY · On-site

$125K - $150K/yr

... Managing Cisco switches and network devices to ensure efficient and reliable data communication ... process, methodology and/or domain; or 2. An associate degree from an accredited college in ...

Data Processing Resources

IT Manager

Scarsdale, NY · On-site

$101K - $124K/yr

IT Manager 100% ON-SITE POSITION Our client has an immediate opportunity for an experienced ... and offboarding processes, including account provisioning, equipment deployment, and ...

Healthcare IT Leaders

IT Project Manager

Manhattan, NY · On-site

$108K - $128K/yr

Our client in New York is seeking an IT Project Manager to support a critical healthcare project through the end of 2026. Local candidates are preferred, and candidates must reside within the Tri ...

Capital Rx

IT Manager

Manhattan, NY · On-site

$120K - $150K/yr

The IT Manager serves as the final escalation point for IT systems and user-impacting issues, while ... Establish and maintain documentation, processes, and operational standards * Manage cross ...

Cesna Group

IT Manager

Jersey City, NJ · On-site

$100K - $200K/yr

Job Summary The IT Manager reporting to the Executive management team leader and with a close ... Shooting, User support, Process Design). * - Provide support in the interface matter between ERP ...

Children's Aid

IT Manager

Manhattan, NY · On-site

$130K - $140K/yr

This role manages the day-to-day activities of the IT Support Services function, ensuring service levels are consistently met or exceeded while continuously evaluating processes, systems, and ...

MSIG Holdings USA, Inc.

Senior IT Auditor

Warren, NJ · Hybrid

$100/hr

In addition, the Senior IT Auditor will determine if the Company's network of risk management, control, technology, and governance processes are satisfactory and meet the needs of the business as ...

MSIG Holdings USA, Inc.

Senior IT Auditor

Warren, NJ · On-site

$100/hr

In addition, the Senior IT Auditor will determine if the Company's network of risk management, control, technology, and governance processes are satisfactory and meet the needs of the business as ...

Hometown Pediatrics

IT Manager

Warren, NJ · On-site

$98K - $121K/yr

Hometown Pediatrics & Watchung Pediatrics is looking for a hands-on IT Manager to lead technology ... and recurring IT processes Identify recurring technology problems and develop better, more ...

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All JobsIt Process JobsIt Process Manager JobsIt Process Manager Jobs in New York

It Process Manager information

See New York salary details

$37.2K

$111.3K

$182.2K

How much do it process manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for it process manager in New York is $111,299.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,100.00 and $141,700.00 per year, depending on experience, location, and employer.

What is an IT Process Manager?

IT Process Managers are professionals responsible for designing, implementing, and optimizing IT processes within an organization. They ensure that IT services and operations run efficiently, align with business objectives, and comply with relevant standards or frameworks, such as ITIL. Their role often involves analyzing existing processes, identifying areas for improvement, and coordinating with different teams to enhance service delivery and operational effectiveness.

How does an IT Process Manager typically collaborate with other departments to improve organizational efficiency?

An IT Process Manager works closely with various departments, such as operations, finance, and human resources, to streamline and optimize IT-related workflows. This role often involves facilitating cross-functional meetings, gathering feedback from stakeholders, and ensuring that IT processes align with business objectives. Successful collaboration requires strong communication skills and the ability to translate technical requirements into actionable plans that support broader organizational goals. By fostering cooperation and understanding between teams, IT Process Managers help drive continuous improvement and efficiency throughout the company.

What are the key skills and qualifications needed to thrive as an IT Process Manager, and why are they important?

To thrive as an IT Process Manager, you need expertise in IT service management, process optimization, and a solid understanding of ITIL frameworks, often supported by a degree in information technology or related fields. Familiarity with ITSM tools like ServiceNow, Jira, and relevant certifications such as ITIL or COBIT are typically required. Strong leadership, analytical thinking, and effective communication skills help in driving process improvements and fostering cross-functional collaboration. These competencies ensure efficient IT operations, enhanced service delivery, and alignment of IT processes with business objectives.

What is the difference between It Process Manager vs It Service Desk Manager?

AspectIt Process ManagerIt Service Desk Manager
Primary FocusOverseeing IT processes and workflowsManaging service desk operations and support teams
CertificationsITIL, PMP, Six SigmaITIL, HDI Support Center Manager
Work EnvironmentProcess improvement, project coordinationCustomer support, incident resolution
Industry UsageBusiness process optimization in ITHelp desk and technical support services

The It Process Manager focuses on optimizing IT workflows and processes, ensuring efficiency and compliance. In contrast, the It Service Desk Manager concentrates on managing support teams to deliver effective technical assistance. Both roles require ITIL knowledge and are vital in IT service management, but their core responsibilities differ significantly.

Is an IT process manager a stressful job?

An IT process manager often faces stress due to managing complex IT workflows, meeting project deadlines, and ensuring system stability. The role requires strong organizational skills and the ability to handle high-pressure situations, especially during system outages or critical updates.
It Process Manager jobs near you
Infographic showing various It Process Manager job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $111,299 per year, or $53.5 per hour.

Senior IT Process Manager

Essen Medical Associates

Bronx, NY

$136K - $137K/yr

Full-time

Re-posted 16 days ago

Essen Health Care rating

4.6

Company rating: 4.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Overview

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state's most vulnerable and underserved residents.

Founded in 1999, we've grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women's health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.

We're looking for talented, motivated individuals to join our growing team. Whether you're a medical provider, administrator, or operations professional, there's a career here for you. Join us in making a real difference in the health of our community.

Job Summary

Position title: IT Process Manager

Job summary: We are seeking a Senior IT Process Manager to oversee and drive the successful execution of healthcare technology initiatives. In this role, you will lead the coordination of multiple IT projects, ensuring alignment with organizational goals, compliance with healthcare regulations, and timely delivery. You will act as the central point of communication between stakeholders, technical teams, and leadership, facilitating collaboration and resolving issues to keep projects on track.

Responsibilities
  • Lead and coordinate multiple healthcare IT projects from initiation through implementation, ensuring scope, timelines, and deliverables are met.
  • Serve as the primary liaison between clinical, operational, and IT stakeholders, fostering effective communication and collaboration.
  • Develop and maintain detailed project plans, schedules, and status reports for leadership review.
  • Identify, track, and manage project risks, issues, and dependencies, escalating when necessary.
  • Oversee resource allocation and workload distribution to optimize productivity and efficiency.
  • Ensure adherence to healthcare regulations and data security standards (e.g., HIPAA, HITECH).
  • Facilitate project meetings, workshops, and presentations to keep stakeholders informed and engaged.
  • Support change management efforts, including training coordination and post-implementation support.
  • Collaborate with vendors, consultants, and internal teams to ensure successful system integrations and solution deployments.
  • Mentor junior project coordinators and team members to build internal capacity and improve project delivery practices.
Qualifications

Qualifications

  • Experience: 5+ years in healthcare IT project coordination or project management, with at least 2 years in a lead role.
  • Strong understanding of healthcare systems.
  • Proven experience managing cross-functional teams and vendor relationships.
  • Excellent organizational, problem-solving, and multitasking skills.
  • Proficiency with project management tools (MS Project, Smartsheet, Jira, Asana) and documentation tools (Confluence, Visio).
  • Exceptional communication skills with the ability to tailor messaging for clinical, technical, and executive audiences.

Educational Requirements

  • Education: Bachelor's degree in healthcare administration, Information Technology, Business Management, or related field (Master's preferred).
  • PMP, CSM, or equivalent project management certification.
  • Experience with healthcare data analytics and reporting.
  • Familiarity with Agile, Waterfall, and hybrid project methodologies.
Equal Opportunity Employer

Essen Health Care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population. Essen Health Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Employment Type: FULL_TIME

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