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It Process Manager Jobs in Texas (NOW HIRING)

HANYANGENG USA INC

IT Manager

Cedar Park, TX · On-site

$90K - $111K/yr

Own the onboarding and offboarding IT process for new and departing employees * Evaluate, negotiate ... Manage IT inventory and fixed asset management systems, including reporting to leadership

New

Capital One

Process Manager

Plano, TX · On-site

Lead and manage end-to-end operational projects (e.g., technology integrations, new agent rollouts ... Please note that this salary information is solely for candidates hired to perform work within one ...

Divcon Controls

IT Manager

Irving, TX · On-site

$91K - $111K/yr

This role is both operational and hands-on, responsible for stabilizing and improving IT support, systems reliability, and technology processes as the business grows. The IT Manager will coordinate ...

BL Restaurant Operations

IT Manager

Addison, TX

$92K - $112K/yr

... IT processes and procedures. Including, but not limited to Point of Sale (Aloha), VOIP Phones ... Management philosophies Conducts end-user training, including on-site and New Store Opening ...

Borusan Mannesman

IT Intern

Baytown, TX · On-site

$13.50 - $17.75/hr

... processes Assist with cybersecurity and infrastructure initiatives Gain experience with enterprise tools and monitoring systems Participate in endpoint security and cloud technology projects ...

BL Restaurant Operations

IT Manager

Addison, TX · On-site

$92K - $112K/yr

... IT processes and procedures. Including, but not limited to Point of Sale (Aloha), VOIP Phones ... Management philosophies • Conducts end-user training, including on-site and New Store Opening ...

McDermott

Manager IT Pillar

Houston, TX · On-site

$90K - $111K/yr

The Manager IT Pillar must be able to apply an understanding of the industry to improve ... Understand the business process and build an end-to-end seamless integration * Take the lead in ...

McDermott

Manager IT Pillar

Houston, TX · Hybrid

$90K - $111K/yr

The Manager IT Pillar must be able to apply an understanding of the industry to improve effectiveness, provide guidance, and influence processes and policies for the IT pillar discipline as well as ...

American IT Systems

IT Portfolio Manager

Austin, TX · On-site

IT Portfolio Manager Location Austin B41, 10000 Spectrum Drive, Austin, TX Onsite Requirement Yes ... You will drive the process with key stakeholders to prioritize and sequence projects based on their ...

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It Process Manager information

See Texas salary details

$31.7K

$94.8K

$155.1K

How much do it process manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for it process manager in Texas is $94,780.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,700.00 and $120,600.00 per year, depending on experience, location, and employer.

What is an IT Process Manager?

IT Process Managers are professionals responsible for designing, implementing, and optimizing IT processes within an organization. They ensure that IT services and operations run efficiently, align with business objectives, and comply with relevant standards or frameworks, such as ITIL. Their role often involves analyzing existing processes, identifying areas for improvement, and coordinating with different teams to enhance service delivery and operational effectiveness.

How does an IT Process Manager typically collaborate with other departments to improve organizational efficiency?

An IT Process Manager works closely with various departments, such as operations, finance, and human resources, to streamline and optimize IT-related workflows. This role often involves facilitating cross-functional meetings, gathering feedback from stakeholders, and ensuring that IT processes align with business objectives. Successful collaboration requires strong communication skills and the ability to translate technical requirements into actionable plans that support broader organizational goals. By fostering cooperation and understanding between teams, IT Process Managers help drive continuous improvement and efficiency throughout the company.

What are the key skills and qualifications needed to thrive as an IT Process Manager, and why are they important?

To thrive as an IT Process Manager, you need expertise in IT service management, process optimization, and a solid understanding of ITIL frameworks, often supported by a degree in information technology or related fields. Familiarity with ITSM tools like ServiceNow, Jira, and relevant certifications such as ITIL or COBIT are typically required. Strong leadership, analytical thinking, and effective communication skills help in driving process improvements and fostering cross-functional collaboration. These competencies ensure efficient IT operations, enhanced service delivery, and alignment of IT processes with business objectives.

What is the difference between It Process Manager vs It Service Desk Manager?

AspectIt Process ManagerIt Service Desk Manager
Primary FocusOverseeing IT processes and workflowsManaging service desk operations and support teams
CertificationsITIL, PMP, Six SigmaITIL, HDI Support Center Manager
Work EnvironmentProcess improvement, project coordinationCustomer support, incident resolution
Industry UsageBusiness process optimization in ITHelp desk and technical support services

The It Process Manager focuses on optimizing IT workflows and processes, ensuring efficiency and compliance. In contrast, the It Service Desk Manager concentrates on managing support teams to deliver effective technical assistance. Both roles require ITIL knowledge and are vital in IT service management, but their core responsibilities differ significantly.

Is an IT process manager a stressful job?

An IT process manager often faces stress due to managing complex IT workflows, meeting project deadlines, and ensuring system stability. The role requires strong organizational skills and the ability to handle high-pressure situations, especially during system outages or critical updates.

What cities in Texas are hiring for It Process Manager jobs?

Cities in Texas with the most It Process Manager job openings:

It Process Manager jobs near you
Infographic showing various It Process Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, 4% Contract, and 2% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $94,780 per year, or $45.6 per hour.

IT Manager

Cedar Park, TX • On-site

HANYANGENG USA INC
See more jobs at HANYANGENG USA INCexternal

$90K - $111K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 2 days ago

New

Job description

Who We Are

Hanyang ENG is a leading engineering and systems service provider with over 40 years of experience, offering integrated solutions across industries such as semiconductors, renewable energy, display, gas, chemical, and aerospace. We deliver complete services from system design and production to installation and maintenance, ensuring seamless execution and long-term reliability.

Hanyang ENG is seeking an experienced IT Manager to lead our company's IT infrastructure, systems, and end-user support function. This role owns the strategy, planning, and oversight of servers and network infrastructure, IT asset management, and the team's day-to-day technical support operations, while also serving as a hands-on escalation point for complex issues.

Responsibilities

  • Lead and oversee the IT support function, setting priorities and ensuring timely resolution of requests received via phone, email, and chat
  • Direct the installation, configuration, and troubleshooting of hardware and software across desktops, laptops, printers, and mobile devices
  • Plan and oversee system upgrades, updates, and routine maintenance schedules
  • Establish and enforce standards for user account provisioning, permissions, and password policies in Active Directory and other systems
  • Oversee network infrastructure and connectivity, including Wi-Fi and VPN troubleshooting escalations
  • Develop and maintain documentation standards for issues, resolutions, and support procedures
  • Own the onboarding and offboarding IT process for new and departing employees
  • Evaluate, negotiate, and approve procurement of IT equipment, ensuring cost-effectiveness, compatibility, and alignment with budget
  • Manage IT inventory and fixed asset management systems, including reporting to leadership
  • Establish and enforce IT policies and data security best practices across the organization
  • Oversee on-site technical support across staff locations (~40 miles), diagnosing and resolving escalated issues
  • Direct the configuration and deployment of local servers supporting site operations with 20+ connected computers
  • Manage relationships with IT vendors and service providers

Qualifications

  • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent practical experience)
  • 5+ years of experience in IT support/systems, including experience leading or supervising IT staff or projects
  • Proven experience managing servers in a Windows Server/Active Directory environment
  • Strong background in computer/PC setup, hardware installation, and maintenance
  • Proficiency troubleshooting Microsoft 365/Outlook and related software issues
  • Experience overseeing IT asset management, inventory tracking, and vendor relationships
  • Strong leadership, organizational, and problem-solving skills, with the ability to manage competing priorities independently
  • Certifications required: CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate
  • English required; Korean proficiency a plus given company communication needs

Job Type

  • Full-time

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Paid Sick Leave

Work Environment & Schedule

  • Location: Office at our Cedar Park, TX
  • Work Hours: Full-time | Monday to Friday | 8-hour shifts
  • Work Setting: Professional office environment

Job Type: Full-time

Experience:

  • IT support: 3 years (Required)

Language:

  • Korean (Required)

License/Certification:

  • CompTIA A+ or Network+ (Required)

Work Location: In person

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