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It Operations Analyst Jobs in Virginia (NOW HIRING)

Working with family members, external advisors, and internal teams (investment, tech, operations ... information, or any other characteristic protected under applicable federal, state or local law.

IT Analyst

Vienna, VA · On-site

$55 - $58/hr

ServiceNow Software Asset Management (SAM) Analyst / IT Analyst Location: Vienna, VA (Hybrid - 3 ... Identify opportunities to automate manual processes and improve operational workflows. * Ensure the ...

IT Manager

Sterling, VA · Hybrid

$94K - $115K/yr

Our mission is to be at the forefront of devising analytical, operational and technical solutions ... The IT Manager is responsible for the performance, security, reliability, and continuous ...

Job Title: IT Analyst Location: Reston, VA Contract Length: 6 months + Citizenship: US, GC, GC/EAD ... Investigate operational or business problems and propose solutions * Ensure compliance with Navy ...

IT Manager

Sterling, VA · On-site

$94K - $115K/yr

Our mission is to be at the forefront of devising analytical, operational and technical solutions ... The IT Manager is responsible for the performance, security, reliability, and continuous ...

In this role, you'll provide IT services via the cloud infrastructure that powers critical Coast ... analysis, and minimal mission disruption. * Support governance processes including Change ...

In this role, you'll provide IT services via the cloud infrastructure that powers critical Coast ... analysis, and minimal mission disruption. * Support governance processes including Change ...

Cloud Operations Manager

Alexandria, VA · On-site

$92K - $166K/yr

In this role, you'll provide IT services via the cloud infrastructure that powers critical Coast ... analysis, and minimal mission disruption. * Support governance processes including Change ...

AI Ops Engineer

Arlington, VA · On-site

$220K - $240K/yr

... IT operations to improve monitoring, incident response, predictive analytics, and system reliability. This role is based in Arlington, VA, as a hybrid/remote position. Responsibilities:

Showing results 41-60

It Operations Analyst information

See Virginia salary details

$14

$34

$60

How much do it operations analyst jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for it operations analyst in Virginia is $34.87, according to ZipRecruiter salary data. Most workers in this role earn between $25.00 and $41.49 per hour, depending on experience, location, and employer.

How much does an IT operations analyst make in the US?

An IT Operations Analyst in the US typically earns a median annual salary of around $70,000 to $85,000, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced analysts with specialized skills or certifications can earn over $100,000 annually.

What does an IT Operations Analyst do?

An IT Operations Analyst is responsible for monitoring, managing, and improving the day-to-day operations of an organization's IT systems and infrastructure. They analyze system performance, troubleshoot technical issues, and ensure that IT services run smoothly and efficiently. Their duties may include maintaining servers, supporting network operations, implementing security measures, and collaborating with other IT professionals to optimize processes. By proactively identifying and resolving potential problems, IT Operations Analysts help minimize downtime and ensure business continuity.

What is the difference between It Operations Analyst vs Network Operations Analyst?

AspectIt Operations AnalystNetwork Operations Analyst
Required CertificationsITIL, CompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentData centers, IT departments, enterprise networksNetwork monitoring centers, enterprise network environments
Employer & Industry UsageTech companies, large corporations, service providersTelecommunications, internet service providers, large enterprises
Common Search & ComparisonYesYes

The main difference between an It Operations Analyst and a Network Operations Analyst lies in their focus areas. It Operations Analysts oversee overall IT infrastructure, including servers, applications, and systems, ensuring smooth operations across the organization. Network Operations Analysts specifically focus on managing and troubleshooting network infrastructure, such as routers, switches, and network security. Both roles require similar certifications and work environments but differ in their scope of responsibilities within IT and network management.

How does an IT Operations Analyst typically interact with other departments within an organization?

As an IT Operations Analyst, you will frequently collaborate with various departments such as development, security, and customer support to ensure systems run smoothly and issues are resolved efficiently. This role often acts as a bridge between technical teams and business units, translating operational requirements and system updates across the organization. Regular communication and coordination are key, whether you're assisting with incident resolution, implementing system upgrades, or supporting end-users. Effective teamwork and problem-solving skills are essential for managing these cross-departmental interactions.

What are the key skills and qualifications needed to thrive as an IT Operations Analyst, and why are they important?

To thrive as an IT Operations Analyst, you need strong analytical skills, understanding of IT infrastructure, and a relevant degree or equivalent experience in information technology. Familiarity with network monitoring tools, ticketing systems, and certifications like CompTIA Network+ or ITIL Foundation are typically required. Attention to detail, problem-solving abilities, and effective communication help you excel in troubleshooting and collaborating with teams. These skills ensure smooth IT operations, quick resolution of issues, and reliable support for organizational technology needs.
What are popular job titles related to It Operations Analyst jobs in Virginia? For It Operations Analyst jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching It Operations Analyst jobs in Virginia look for? The top searched job categories for It Operations Analyst jobs in Virginia are:
What are popular job titles related to It Operations Analyst jobs in VA? For It Operations Analyst jobs in VA, the most frequently searched job titles are:
Infographic showing various It Operations Analyst job openings in Virginia as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $72,528 per year, or $34.9 per hour.

Operations Analyst - Journeyman

ASM Research

Fairfax, VA • On-site

Full-time

Re-posted yesterday


ASM Research rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

32nd of 223 rated it services


Job description

The Operations Analyst - Journeyman serves as a specialized systems analyst focused on service level objective (SLO) performance across mission-critical services in a highly regulated federal IT environment. The role designs and maintains SLO monitoring and reporting solutions, analyzes performance data, and recommends technical and process improvements to keep services within agreed thresholds. The analyst collaborates closely with incident, problem, and performance management teams to investigate SLO breaches, coordinate remediation with service providers, and ensure operational expectations and documentation remain current and actionable.
Key Responsibilities
  • Define, implement, and maintain SLO monitoring solutions for complex enterprise systems, including thoughtful threshold design, alerting rules, and performance dashboards that align with business and mission priorities.
  • Analyze key performance indicators and SLO trend data to identify root causes of degradation, translate findings into actionable technical changes and process improvements, and track outcomes over time.
  • Collaborate with incident, problem, and performance management functions to investigate SLO breaches, correlate events across systems, and drive sustainable remediation with infrastructure and application owners.
  • Develop, maintain, and regularly update SLO documentation, service catalogs, and operational level agreements to clearly capture expectations, dependencies, and escalation paths for supported services.
  • Integrate SLO management into end-to-end IT service management lifecycle activities using ITIL-aligned practices and enterprise ticketing and monitoring platforms.
  • Produce concise compliance dashboards, reports, and stakeholder-facing visualizations that highlight SLO status, emerging risk, and impact to mission-critical services.
  • Coordinate with infrastructure and application owners to validate monitoring coverage, troubleshoot SLO-related issues, and support continuous service improvement initiatives.
  • Maintain awareness of DoD 8140 baseline certification expectations and security protocols, ensuring SLO monitoring and reporting activities comply with clearance and data access requirements.

Required Qualifications
  • Bachelor's degree in Information Technology, Computer Science, a related discipline, or equivalent relevant experience.
  • Typically 4-7 years of experience monitoring, managing, and reporting on SLO compliance in technical, highly regulated environments, including federal or defense IT.
  • Demonstrated experience working with incident, problem, and performance management processes and tools in an ITIL-aligned service environment.
  • Meets DoD 8140 requirements and holds an active Secret clearance appropriate for work in a cleared federal IT environment.
  • U.S. citizenship required due to clearance and federal customer requirements.
  • Strong analytical, troubleshooting, and communication skills with the ability to interpret performance data and clearly convey findings to technical and non-technical stakeholders.

Preferred Qualifications
  • Experience with enterprise application performance monitoring (APM) or observability platforms (e.g., APM, log analytics, distributed tracing) used for fine-grained SLO analysis.
  • Hands-on background with incident and problem management supporting government or defense organizations in an ITIL-based service desk context.
  • Possession of a DoD 8140-recognized cybersecurity or IT certification such as Security+ or an equivalent baseline credential.
  • Familiarity with compliance reporting for federal stakeholders and experience presenting metrics and SLO status to leadership forums or service review boards.

Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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