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It Operations Administrator Jobs (NOW HIRING)

Pae

IT Operations Manager

El Paso, TX

... operations of the IT systems implemented onsite supporting a USG contact with specific ... Manage and mentor IT staff, including system administrators, network engineers, and CCTV ...

Amentum

IT Operations Manager

El Paso, TX · On-site

... operations of the IT systems implemented onsite supporting a USG contact with specific ... Manage and mentor IT staff, including system administrators, network engineers, and CCTV ...

Xclusive Trading Inc.

Be Seen First

IT Administrator

Sugar Land, TX · On-site

$42K - $48K/yr

This role will serve as a key owner of our IT infrastructure, security, and technology operations ... POSITION SUMMARY The Corporate IT Systems Administrator is responsible for managing and supporting ...

Trilux Tech LLC

IT Operations Manager

San Diego, CA

IT Operations Manager is responsible for providing leadership and hands-on support for company-wide production operation initiatives. This position emphasizes understanding of critical production and ...

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How much do it operations administrator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for it operations administrator in the United States is $29.44, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $32.21 per hour, depending on experience, location, and employer.

What does an IT Operations Administrator do?

An IT Operations Administrator manages and supports an organization's IT infrastructure, ensuring systems run smoothly and efficiently. They oversee server maintenance, network security, software updates, and troubleshooting technical issues. Additionally, they implement security protocols, monitor system performance, and provide technical support to users. Their role is crucial in preventing downtime and optimizing IT operations to meet business needs.

What are some common challenges IT Operations Administrators face in their daily work?

IT Operations Administrators often face challenges such as managing unexpected system outages, staying ahead of evolving cybersecurity threats, and troubleshooting complex technical issues under tight deadlines. Balancing routine maintenance with urgent incident response requires strong organizational skills and the ability to prioritize tasks effectively. Additionally, they frequently coordinate with other IT and business teams to resolve cross-departmental issues and support new technology initiatives. These challenges make the role dynamic and require a proactive approach to problem-solving and continuous learning.

What are the key skills and qualifications needed to thrive in the It Operations Administrator position, and why are they important?

To thrive as an IT Operations Administrator, you need a solid understanding of network administration, systems management, troubleshooting, and cybersecurity, often backed by a degree in computer science or a related field. Commonly used tools and certifications include Windows and Linux server platforms, virtualization technologies like VMware, and credentials such as CompTIA Network+ or Microsoft Certified: Azure Administrator Associate. Strong analytical thinking, effective communication, and organizational skills help you excel in resolving issues and collaborating across teams. These competencies are crucial for ensuring smooth IT operations, minimizing downtime, and supporting organizational productivity.

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It Operations Administrator jobs near you
Internal IT & Innovation Administrator

Internal IT & Innovation Administrator

ComTec Solutions

Rochester, NY • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Description:

THIS IS AN ON-SITE POSITION


JOB SUMMARY:

The Internal IT & Innovation Administrator owns ComTec’s internal technology environment. This role combines hands-on systems administration and end-user support with strategic technology planning and innovation leadership.


The position ensures reliable, secure day-to-day IT operations while identifying, piloting, and implementing technologies that improve efficiency, scalability, and competitive differentiation.

REPORTS TO: Director of Finance

DIRECT REPORTS: None

ESSENTIAL FUNCTIONS:

  1. INTERNAL IT OPERATIONS
  • Administer and maintain Microsoft 365, Windows Server, Active Directory, Exchange, Intune, endpoint security, backup systems, VPN, and network infrastructure.
  • Manage user lifecycle (onboarding/offboarding, permissions, account administration).
  • Deploy and support laptops, desktops, mobile devices, and peripherals.
  • Perform patching, upgrades, refresh cycles, and routine system maintenance.
  • Monitor system performance, security, and backups.
  • Maintain accurate documentation of configurations and procedures.
  • Ensure compliance with internal IT policies and change management processes.

2. SUPPORT & SERVICE MANAGEMENT

  • Serve as primary internal IT support resource (Tier 1–3).
  • Manage ticket intake, resolution, documentation, and escalation.
  • Provide professional support to employees at all levels.
  • Identify and reduce recurring technical issues.
  • Provide occasional after-hours support as needed.
  • Technology Strategy & Innovation
  • Develop and maintain an internal technology roadmap aligned with company goals.
  • Research emerging tools, automation platforms, and AI solutions.
  • Identify operational inefficiencies and propose technology-driven improvements.
  • Lead pilot programs and proof-of-concept initiatives.
  • Evaluate solutions based on ROI, usability, scalability, and security.
  • Present recommendations to leadership and support organization-wide adoption.
  • Track and report measurable outcomes from innovation initiatives.

3. SUCCESS MEASURES

  • Stable and secure internal IT environment
  • Timely issue resolution and high employee satisfaction
  • Reduction in recurring support issues
  • Successful rollout and adoption of new technologies
  • Measurable operational improvements


ADDITIONAL RESPONSIBILITIES:

  • Adhere to departmental policies for reporting and managing requests and change control
  • Maintain daily timesheet and expense report entries and submit them accurately and timely
  • Other duties as required


Requirements:

TECHNICAL SKILLS & EXPERIENCE:

Strong working knowledge of:

  • Microsoft Windows Server
  • Microsoft Active Directory (AD, DNS, Group Policy)
  • Microsoft 365 & Exchange
  • Microsoft Intune
  • Windows Desktop OS
  • VPN and remote access solutions
  • Endpoint security platforms
  • Backup and disaster recovery systems
  • Wi-Fi and LAN networking fundamentals
  • HP and Dell hardware environments
  • Understanding of internet architecture and mail flow

Experience evaluating and implementing emerging technologies in MSP or manufacturing environments preferred.


SOFT SKILLS & COMPENTENCIES:

  • Strong technical troubleshooting skills
  • Organized and process-oriented
  • Clear communicator
  • Strategic thinker with hands-on execution ability
  • Independent, accountable, and collaborative


EDUCATION & QUALIFICATIONS:

Qualifications

  • 3–5+ years of progressive IT experience
  • Strong systems administration background
  • Experience supporting Microsoft 365 and Windows environments
  • Experience implementing or evaluating new technologies preferred
  • Associate or Bachelor’s degree in IT-related field preferred

Preferred Certifications:

CompTIA A+, Microsoft 365 Certified, Azure Administrator, or equivalent


WORK ENVIRONMENT & ADDITIONAL REQUIREMENTS:

  • Primarily office-based work using standard computer equipment
  • Ability to remain calm and effective during time-sensitive situations
  • Occasional evening or weekend work as needed
  • Valid driver’s license and reliable transportation



Compensation details: 33.63-43.27 Hourly Wage


PI37f8027a0589-37820-39935738

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