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It Infrastructure Program Manager Jobs (NOW HIRING)

nVent

IT Infrastructure Manager II

Madison, WI

We are in search of a proactive and knowledgeable IT Infrastructure Manager to lead the development ... Through our nVent in Action matching program, we provide funds to nonprofit and educational ...

Sentinel

IT Infrastructure Engineer

Northbrook, IL

$42 - $47/hr

We are seeking a hands-on IT Infrastructure Engineer for a short-term contract engagement. This ... Manage user accounts, permissions, and access controls (including Azure MFA setup) * Assist with ...

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How much do it infrastructure program manager jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for it infrastructure program manager in the United States is $59.18, according to ZipRecruiter salary data. Most workers in this role earn between $48.08 and $68.99 per hour, depending on experience, location, and employer.

What is the difference between It Infrastructure Program Manager vs Network Engineer?

AspectIt Infrastructure Program ManagerNetwork Engineer
CertificationsITIL, PMP, CompTIA Security+CCNA, CCNP, CompTIA Network+
Work EnvironmentProject management, strategic planning, cross-department collaborationNetwork design, troubleshooting, implementation
Employer & Industry UsageIT departments, managed service providers, large enterprisesTelecommunications, data centers, corporate IT teams

The It Infrastructure Program Manager oversees large-scale IT projects, focusing on planning and coordination, while a Network Engineer specializes in designing and maintaining network systems. Both roles require technical certifications and work within IT environments, but their daily responsibilities and focus areas differ significantly.

What does an IT Infrastructure Program Manager do?

An IT Infrastructure Program Manager oversees and coordinates large-scale technology projects related to an organization's IT infrastructure, such as networks, servers, data centers, and cloud environments. They ensure that projects are delivered on time, within budget, and according to technical and business requirements. Their responsibilities include project planning, stakeholder communication, risk management, resource allocation, and aligning IT initiatives with organizational goals. They typically work closely with technical teams, vendors, and senior management to ensure successful program outcomes.

What are some typical challenges faced by IT Infrastructure Program Managers when coordinating cross-functional teams?

IT Infrastructure Program Managers often navigate complex projects involving multiple departments such as networking, security, and operations. One common challenge is aligning varying priorities and timelines across these teams, which requires strong communication and negotiation skills. Additionally, they must manage resource constraints and adapt quickly to evolving technical requirements or unexpected issues. Building effective relationships and fostering collaboration are key to overcoming these hurdles and ensuring project success.

What are the key skills and qualifications needed to thrive as an IT Infrastructure Program Manager, and why are they important?

To thrive as an IT Infrastructure Program Manager, you need strong project management skills, a deep understanding of IT systems and networks, and experience with large-scale infrastructure deployments, often supported by a bachelor's degree in a related field. Familiarity with tools such as Microsoft Project, ITIL frameworks, and certifications like PMP or ITIL are highly valued. Outstanding leadership, communication, and problem-solving abilities help you coordinate diverse teams and manage stakeholder expectations. These skills and qualities are crucial for delivering complex technology projects on time and within budget while ensuring alignment with organizational goals.
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It Infrastructure Program Manager jobs near you
Infographic showing various It Infrastructure Program Manager job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $123,103 per year, or $59.2 per hour.
IT Infrastructure End User Specialist

IT Infrastructure End User Specialist

SWJ TECHNOLOGY

Spartanburg, SC • On-site

Full-time

Re-posted 27 days ago

Job description

Job Summary:
SWJ Technology specializes in providing engineering, planning, and project management services across various industries. They are currently seeking an IT Infrastructure End User Specialist to lead the planning, implementation, and support of workspace systems and IT end-user infrastructure solutions for a client in the automotive industry.
Responsibilities:
• Serve as a subject matter expert (SME) for IT end-user systems, including their integration with cloud platforms, storage solutions, cybersecurity frameworks (firewalls, intrusion prevention, encryption), and other infrastructure such as mobile devices and video conferencing systems.
• Deploy, configure, and maintain IT end-user infrastructure components, including laptops, mobile devices, printers, and peripherals.
• Oversee vendor management and collaboration with external providers for the deployment and support of IT end-user services.
• Ensure high availability of systems by implementing redundancy, backup strategies, and disaster recovery solutions.
• Optimize IT infrastructure performance through monitoring, capacity planning, and proactive issue resolution.
• Adhere to compliance and audit requirements by enforcing security policies, implementing access controls, and supporting regulatory standards.
• Manage ITIL processes, including problem and change management, incident response, and configuration management to ensure service stability and operational efficiency.
• Manage escalations of unresolved incidents or service requests after an end-user escalation.
• Document IT end-user infrastructure design, configurations, and best practices to enhance knowledge sharing and continuous improvement.
• Lead end-user infrastructure lifecycle management, including upgrades, patching, and decommissioning to maintain system reliability and security.
• Collaborate with global IT teams to standardize processes, align on best practices, and support cross-functional IT initiatives.
• Provide technical leadership and mentorship to junior technicians, ensuring adherence to IT standards and fostering skill development.
• Research and evaluate emerging technologies, including automation, cloud-native services, and AI-driven IT operations to drive innovation and efficiency.
• Communicate end-user infrastructure strategies and solutions to technical and non-technical stakeholders to ensure clarity in decision-making processes.
• Serve as an IT project manager for small to medium-sized projects, overseeing assigned resources, conducting status meetings, and effectively communicating project progress to stakeholders.
• Perform other duties as assigned by management.
Qualifications:
Required:
• BS/BA in Information Technology OR AA/AS degree with 2 years of professional experience OR 4 years of equivalent IT experience.
• 5+ years of experience managing enterprise end user IT systems, including end user software systems, client virtualization, hardware, and security concepts. Experience in manufacturing environments is preferred.
• Windows 10/11, Active Directory
• Office 365 product suite, including OneDrive and Microsoft Teams Rooms (video conferencing)
• Acronis DR
• LAN/WAN networking (DNS, DHCP, TCP/IP, etc)
• Routers, switches, access points, and firewalls (including rules)
• Laptops, printers, Zebra scanners (Android), radios, IoT devices
• Collaboration toolsets (JIRA, Confluence, SharePoint, Microsoft Teams)
• 5+ years of experience demonstrating strong communication skills in IT environments. Strong customer service mindset is required.
• 2+ years of junior leadership experience, mentoring teams or managing IT projects.
• Demonstrate 2+ years of experience in supplier/vendor management.
• Apply 1+ years of agile methodology principles in IT infrastructure projects.
• Utilize 5+ years of experience in IT applications, tools, and technology to enhance operational efficiency.
• Training in 6 Sigma / LEAN methodology.
• Training in 5S/6S methodology.
• ITIL certification.
• CompTIA A+, CompTIA Network+
• AWS CCP / Azure Fundamentals or similar
• PMI CAPM, PMP
Company:
SWJ TECHNOLOGY offers quality and equipment management, project management, and consulting services. Founded in 2009, the company is headquartered in Tuscaloosa, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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