It Helpdesk Manager Jobs in Rio Rancho, NM (NOW HIRING)

IT Project Mgr 3
Requisition ID
req37352
Working Title
IT Project Mgr 3
Position Grade
14
Position Summary
UNM Information Technologies is seeking a highly qualified and experienced Enterprise Project Manager. Qualified individuals will be expected to lead and manage the development of large technology projects with direct impact on the core enterprise operations and processes of the University and provide mentoring and support to UNM staff using the PMO's methodology and tools.
Project Managers work with Directors and managers to align projects to meet business and IT needs and with managers and staff across the University to drive adoption of best practices that improve our return on technology investment.
Strong skills are required in project management, business analysis, system development life cycle, cost and quality management, team building, conflict resolution, problem solving and organizational change management.
The candidate must have demonstrated experience with technology projects in a large and complex organization, and in implementation of technical services that conform to the Information Technology Infrastructure Library.
Knowledge of current trends and developments in information technology, and an understanding of information requirements of a major research university are required.
See the Position Description for additional information.
Conditions of Employment

• Specialty licensure/certification may be required, as specified by the department.
• Successful candidate may be subject to a criminal background check prior to starting work.
• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Minimum Qualifications
Bachelor's degree; at least 2 years of progressively responsible experience directly related to the duties and responsibilities specified.
Completed degree(s) from an accredited institution and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year-for-year basis.
Preferred Qualifications

• Project Management Institute certification in Project Management
• Experience with agile or extreme PM methodology
• Experience with System Development Life Cycles
• Certification in ITIL
• Understanding of IT architecture
• Experience at a public higher education institution
• Training

Additional Requirements
Applications need to include a complete professional work history with dates and hours worked.
Campus
Main - Albuquerque, NM
Department
IT Project Management Office (PMO) (316A)
Employment Type
Staff
Staff Type
Regular - Full-Time
Term End Date
Status
Exempt
Pay
Monthly: $4,924.40 - $7,046.00
Benefits Eligible
This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.
ERB Statement
As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.
Background Check Required
Yes
For Best Consideration Date
7/30/2026
Eligible for Hiring Incentive
Eligible for Remote Work
Yes
Eligible for Remote Work Statement
This position is open to hybrid remote work arrangement that allows an employee to work on a part-time basis at an alternate location other than a UNM worksite.
Application Instructions
Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.
Include Resume and Cover Letter. Examples include specific writing samples etc.
Applicants submitting incomplete application packages may not be considered for interview.
Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.
The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.