It Helpdesk Manager Jobs in Quebec (NOW HIRING)

At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.

Our Technology Risk Services team is growing. We are looking for a Manager/Senior Manager to join our dynamic team in Montreal.

Our IT audit service lines include:

• Assisting KPMG Audit teams in both audit of technology and in leveraging technology in financial statement audits and integrated audits of financial statements and internal controls. Audit technology-related risks and controls and assist our Audit teams in addressing complex technology topics. Also, perform system implementation assessments both in support of external audits and in an advisory capacity to our clients.
• Formal assurance on systems, processes, and controls, including Audits of Service Organization Controls (i.e., SOC 1 engagements under CSAE 3416, SSAE 18, and/or ISAE 3402), SOC 2 and SOC 3 engagements (systems security & reliability assurance), and other standards.

• Conducting IT audit procedures (e.g., IT risk assessments, General IT Controls, IT Application Controls, large System Implementations and Data Conversions) in support of financial statement audits and internal controls over financial reporting.
• Conducting IT internal audit and third-party attestation engagements such as CSAE 3416 / SSAE 18 / SOC 1 and SOC 2 reports.
• Planning, managing, and completing IT Audit project tasks including liaising with client and KPMG teams; collecting, testing, and exploring information; documenting and evaluating IT processes, controls, policies, strategies; and performing detailed quality assurance review and feedback on the work of others.
• Communicating (written and verbal) findings and recommendations to the client including technical and business communication to management through the preparation of reports and analyses; preparation of advisory and assurance reports and related deliverables.
• Guiding field engagement teams as well as coaching junior staff members.
• Influencing and contributing to other practice initiatives, including but not limited to knowledge sharing, training, HR initiatives, and practice management activities.

• Bachelor’s degree (or higher) in Business or Computer Science degree required, ideally with a major in accounting.
• Completion of one or a combination of the following designations: CA, CISA, CISSP.
• Minimum of 5 years of combined relevant experience in IT Audit (internal and/or external audit) within a large consulting practice.
• Strong understanding and experience with IT Integrated Audits and controls-based audits (e.g., CSAE 3416 or SSAE 18) is required.
• Experience with the identification and or evaluation of process level controls in large system transformation projects involving SAP and or Oracle.
• Experience in the testing of controls in different IT environments, like SAP, Oracle, Unix, Linux, AS400, Mainframe, etc.
• Experience within an external audit practice auditing client in the Financial Services, Technology and Telecom, and Mining industry.
• Ability to work both, with little supervision and within a team environment.
• Excellent communication skills being able to express insights, both written and orally.
• Demonstrated ability to learn and succeed in a fast-paced environment.
• Attention to detail and strong organization and investigative skills.
• Strong understanding of business risks and audit risks.
• Have a high degree of personal confidence, enthusiasm, and drive.

This position requires written and oral fluency in English because it involves interpretation and application of English standards, guidance, laws and regulations, servicing of English-speaking clients located across Canada and collaboration with English Speaking colleagues located outside of Quebec.

Providing you with the support you need to be at your best

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

AI Usage

Weembrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.

We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.

• Bachelor’s degree (or higher) in Business or Computer Science degree required, ideally with a major in accounting.
• Completion of one or a combination of the following designations: CA, CISA, CISSP.
• Minimum of 5 years of combined relevant experience in IT Audit (internal and/or external audit) within a large consulting practice.
• Strong understanding and experience with IT Integrated Audits and controls-based audits (e.g., CSAE 3416 or SSAE 18) is required.
• Experience with the identification and or evaluation of process level controls in large system transformation projects involving SAP and or Oracle.
• Experience in the testing of controls in different IT environments, like SAP, Oracle, Unix, Linux, AS400, Mainframe, etc.
• Experience within an external audit practice auditing client in the Financial Services, Technology and Telecom, and Mining industry.
• Ability to work both, with little supervision and within a team environment.
• Excellent communication skills being able to express insights, both written and orally.
• Demonstrated ability to learn and succeed in a fast-paced environment.
• Attention to detail and strong organization and investigative skills.
• Strong understanding of business risks and audit risks.
• Have a high degree of personal confidence, enthusiasm, and drive.

This position requires written and oral fluency in English because it involves interpretation and application of English standards, guidance, laws and regulations, servicing of English-speaking clients located across Canada and collaboration with English Speaking colleagues located outside of Quebec.

Providing you with the support you need to be at your best