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It Help Desk Associate Jobs in Boca Raton, FL (NOW HIRING)

company1259

Front Desk Associate

Fort Lauderdale, FL · On-site

$15/hr

... Associate. It's more than working the front desk. It's about creating a welcoming, high-end ... You'll help ensure every interaction reflects our commitment to excellence, positivity, and ...

company1259

Front Desk Associate

Davie, FL · On-site

$15/hr

... Associate. It's more than working the front desk. It's about creating a welcoming, high-end ... You'll help ensure every interaction reflects our commitment to excellence, positivity, and ...

company1259

Front Desk Associate

Coral Springs, FL · On-site

$15/hr

... Associate. It's more than working the front desk. It's about creating a welcoming, high-end ... You'll help ensure every interaction reflects our commitment to excellence, positivity, and ...

company1259

Front Desk Associate

Fort Lauderdale, FL · On-site

$15/hr

... Associate. It's more than working the front desk. It's about creating a welcoming, high-end ... You'll help ensure every interaction reflects our commitment to excellence, positivity, and ...

company1259

Front Desk Associate

Delray Beach, FL · On-site

$15/hr

... Associate. It's more than working the front desk. It's about creating a welcoming, high-end ... You'll help ensure every interaction reflects our commitment to excellence, positivity, and ...

company1259

Front Desk Associate

Deerfield Beach, FL · On-site

$15/hr

... Associate. It's more than working the front desk. It's about creating a welcoming, high-end ... You'll help ensure every interaction reflects our commitment to excellence, positivity, and ...

company1259

Front Desk Associate

Hollywood, FL · On-site

$15/hr

... Associate. It's more than working the front desk. It's about creating a welcoming, high-end ... You'll help ensure every interaction reflects our commitment to excellence, positivity, and ...

company1259

Front Desk Associate

Boca Raton, FL · On-site

$15/hr

... Associate. It's more than working the front desk. It's about creating a welcoming, high-end ... You'll help ensure every interaction reflects our commitment to excellence, positivity, and ...

Planet Fitness

Front Desk Associate

West Palm Beach, FL · On-site

$13.50 - $17.50/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

Westlake, FL · On-site

$13 - $16.75/hr

Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

West Palm Beach, FL · On-site

$12.50 - $16.25/hr

Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ... Perform membership related functions such as sign-ups, contact/billing information updates ...

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Showing results 41-60

All JobsIt Help Desk Associate JobsIt Help Desk Associate Jobs in Boca Raton, FL

It Help Desk Associate information

See Boca Raton, FL salary details

$10

$21

$31

How much do it help desk associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for it help desk associate in Boca Raton, FL is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.10 per hour, depending on experience, location, and employer.

What does an IT Help Desk Associate do?

An IT Help Desk Associate provides technical support and assistance to employees or customers experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer queries via phone, email, or chat, and escalate more complex issues to higher-level IT staff. Their role is crucial in ensuring that technology runs smoothly within an organization, minimizing downtime and improving productivity. Additionally, they may help with setting up new equipment, managing user accounts, and providing training on common IT tools.

What are the key skills and qualifications needed to thrive as an IT Help Desk Associate?

To thrive as an IT Help Desk Associate, you need a solid understanding of computer systems, troubleshooting, and customer service, often supported by a degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you effectively address user issues and build trust with clients. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction within an organization.

What are some common challenges an IT Help Desk Associate faces, and how can they be effectively managed?

IT Help Desk Associates often encounter challenges such as handling high volumes of support requests, troubleshooting diverse technical issues, and communicating solutions to users with varying tech skills. Effective time management and prioritization help manage workload peaks, while continuous learning ensures up-to-date troubleshooting skills. Building strong communication and customer service abilities is also essential, as associates frequently need to explain technical concepts in user-friendly language and maintain a positive attitude under pressure.

What is the difference between It Help Desk Associate vs Network Support Technician?

AspectIt Help Desk AssociateNetwork Support Technician
CertificationsCompTIA A+, Network+ (preferred)CompTIA Network+, Cisco CCNA (preferred)
Work EnvironmentHelp desk, user support, troubleshootingNetwork infrastructure, server support, hardware setup
Employer & Industry UsageIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search & ComparisonYesYes

The It Help Desk Associate primarily provides user support and troubleshooting for software and hardware issues within an organization, often working in help desk environments. In contrast, a Network Support Technician focuses on maintaining and troubleshooting network infrastructure, including servers and network hardware. While both roles require technical certifications and involve IT support, the Help Desk Associate is more user-focused, whereas the Network Support Technician specializes in network systems.

Can I get into an IT Help Desk Associate with no experience?

Entry-level IT Help Desk Associate positions often do not require prior experience and focus on customer service skills, basic technical knowledge, and a willingness to learn. Certifications like CompTIA A+ can improve chances, and on-the-job training is common for new hires.

What are the most commonly searched types of It Help Desk jobs in Boca Raton, FL?

The most popular types of It Help Desk jobs in Boca Raton, FL are:

What are popular job titles related to It Help Desk Associate jobs in Boca Raton, FL?

For It Help Desk Associate jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching It Help Desk Associate jobs in Boca Raton, FL look for?

The top searched job categories for It Help Desk Associate jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for It Help Desk Associate jobs?

Cities near Boca Raton, FL with the most It Help Desk Associate job openings:

It Help Desk Associate jobs near you
Infographic showing various It Help Desk Associate job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $45,602 per year, or $21.9 per hour.

IT Project & Support Specialist

Hocher Holdings

Fort Lauderdale, FL • On-site

$55K - $75K/yr

Full-time

Re-posted 14 days ago

Job description

Description:

The IT Projects & Support Specialist is the primary point of contact for external IT vendors and provides hands-on technical support across multiple company locations, including remote sites such as the Bahamas. This role is responsible for troubleshooting, hardware support, user assistance, and coordinating IT projects under leadership guidance. The Specialist will maintain IT asset inventories, track support tickets, and assist with onboarding/offboarding and procurement activities to ensure efficient and reliable IT services. 


Essential Duties and Responsibilities: 

  • Provide end-user support during system outages or transitions, including communication, coordination, and hands-on troubleshooting. 
  • Install, configure, and maintain network hardware (routers, switches, firewalls, access points) and software. 
  • Monitor and troubleshoot local area networks (LAN), wide area networks (WAN), internet connectivity, and VPN services. 
  • Serve as the primary liaison with third-party IT vendors for timely issue resolution and service coordination. 
  • Submit, track, and manage help desk tickets, escalating complex issues appropriately. 
  • Provide hardware troubleshooting for computers, printers, Wi-Fi, and other equipment. 
  • Perform on-site technical support, including hardware installations, disassembly, and setup. 
  • Maintain accurate IT asset inventory and ensure proper documentation of equipment and system configurations. 
  • Retrieve and manage requests for surveillance camera footage, ensuring documentation and compliance with policies. 
  • Support basic software updates, patches, and routine system maintenance. 
  • Assist with employee onboarding and offboarding, including device provisioning, access setup, and account deactivation. 
  • Coordinate and track hardware procurement, including ordering, receiving shipments, and inventory reconciliation. 
  • Provide end-user training and support on software tools and IT systems as needed. 
  • Assist with routine system audits and compliance checks. 
  • Participate in IT projects as assigned by leadership, supporting implementation, and coordination. 
  • Travel occasionally to support remote office sites, including the Bahamas, ensuring consistent IT service delivery. 
Requirements:
  • Associate or bachelor's degree in computer science, information systems, educational technology, communications, or related field 
  • 2-5 years of experience in IT support, IT management, or a related field is required. 
  • Strong technical skills in hardware troubleshooting, network basics, and peripheral device support. 
  • Comfortable working independently across multiple geographic sites, including occasional travel 
  • Certifications required CompTIA A+ Microsoft Certified Solutions Associate (MCSA). 
  • Proficiency with help desk ticketing systems and IT asset management tools. 
  • Excellent communication and interpersonal skills. 
  • Ability to travel as needed between South Florida and the Bahamas. 
  • Knowledge of the structure and content of the English language, including the meaning and spelling of the words, rules of composition and grammar is required. 
  • Has strong analytical thinking and creativity in troubleshooting and resolving technical issues. 
  • Proficiency in procurement software, Google Suite, & Microsoft Office Suite. 
  • Detail-oriented with strong organizational and time management skills. 
  • Ability to work flexible hours, including weekends and holidays as required. 
  • Be able to Lift 50 lbs