ZipRecruiter

Log In

1

It Help Desk Associate Jobs in Boca Raton, FL (NOW HIRING)

MES Life Safety

IT Specialist

Hallandale Beach, FL · On-site

$60K - $80K/yr

We are seeking a dedicated onsite Help Desk Support Specialist to join our IT team. This role is responsible for providing technical support to end-users, administering company devices, supporting ER ...

GiaSpace Inc

Help Desk Technician

Fort Lauderdale, FL

$19 - $25.75/hr

The days of reading old, boring IT Technician Job Ads are over. We just gotta' ask... * Tired of ... Instead, here are the skillsets we're actively looking for with our next Help Desk Technician ...

Ghostpunch Games

Senior IT Administrator

Sunrise, FL

$80K - $108K/yr

The IT Help Desk role offers an exciting opportunity to engage with cutting-edge technologies within the gaming industry. The candidate will be a critical part of the team, ensuring smooth operations ...

Techvilla Solutions

IT End User Analyst

Carol City, FL · On-site

Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent experience. * 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

Techvilla Solutions

IT End User Analyst

Miramar, FL · On-site

Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent experience. * 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

Techvilla Solutions

IT End User Analyst

West Park, FL · On-site

Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent experience. * 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

Vacatia

Front Desk Associate

Weston, FL · On-site

$16/hr

... while helping ensure smooth front desk operations. Pay: $16.00 Location: 16461 Racquet Club Rd ... Ability to stay organized in a busy environment * Tech-savvy with a willingness to learn new ...

previous pagenext page

Showing results 21-40

All JobsIt Help Desk Associate JobsIt Help Desk Associate Jobs in Boca Raton, FL

It Help Desk Associate information

See Boca Raton, FL salary details

$10

$21

$31

How much do it help desk associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for it help desk associate in Boca Raton, FL is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.10 per hour, depending on experience, location, and employer.

What does an IT Help Desk Associate do?

An IT Help Desk Associate provides technical support and assistance to employees or customers experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer queries via phone, email, or chat, and escalate more complex issues to higher-level IT staff. Their role is crucial in ensuring that technology runs smoothly within an organization, minimizing downtime and improving productivity. Additionally, they may help with setting up new equipment, managing user accounts, and providing training on common IT tools.

What are the key skills and qualifications needed to thrive as an IT Help Desk Associate?

To thrive as an IT Help Desk Associate, you need a solid understanding of computer systems, troubleshooting, and customer service, often supported by a degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you effectively address user issues and build trust with clients. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction within an organization.

What are some common challenges an IT Help Desk Associate faces, and how can they be effectively managed?

IT Help Desk Associates often encounter challenges such as handling high volumes of support requests, troubleshooting diverse technical issues, and communicating solutions to users with varying tech skills. Effective time management and prioritization help manage workload peaks, while continuous learning ensures up-to-date troubleshooting skills. Building strong communication and customer service abilities is also essential, as associates frequently need to explain technical concepts in user-friendly language and maintain a positive attitude under pressure.

What is the difference between It Help Desk Associate vs Network Support Technician?

AspectIt Help Desk AssociateNetwork Support Technician
CertificationsCompTIA A+, Network+ (preferred)CompTIA Network+, Cisco CCNA (preferred)
Work EnvironmentHelp desk, user support, troubleshootingNetwork infrastructure, server support, hardware setup
Employer & Industry UsageIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search & ComparisonYesYes

The It Help Desk Associate primarily provides user support and troubleshooting for software and hardware issues within an organization, often working in help desk environments. In contrast, a Network Support Technician focuses on maintaining and troubleshooting network infrastructure, including servers and network hardware. While both roles require technical certifications and involve IT support, the Help Desk Associate is more user-focused, whereas the Network Support Technician specializes in network systems.

Can I get into an IT Help Desk Associate with no experience?

Entry-level IT Help Desk Associate positions often do not require prior experience and focus on customer service skills, basic technical knowledge, and a willingness to learn. Certifications like CompTIA A+ can improve chances, and on-the-job training is common for new hires.

What are the most commonly searched types of It Help Desk jobs in Boca Raton, FL?

The most popular types of It Help Desk jobs in Boca Raton, FL are:

What are popular job titles related to It Help Desk Associate jobs in Boca Raton, FL?

For It Help Desk Associate jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching It Help Desk Associate jobs in Boca Raton, FL look for?

The top searched job categories for It Help Desk Associate jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for It Help Desk Associate jobs?

Cities near Boca Raton, FL with the most It Help Desk Associate job openings:

It Help Desk Associate jobs near you
Infographic showing various It Help Desk Associate job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $45,602 per year, or $21.9 per hour.

IT Coordinator Level 1 Healthcare

Starling Oncology

Plantation, FL • Hybrid

Full-time

Re-posted 9 hours ago

Job description

Join an oncology practice where your technical expertise directly supports compassionate, life-changing patient care. As an IT Coordinator, you will play a vital role in keeping critical systems secure, reliable, and efficient so clinicians and staff can focus on delivering exceptional cancer care. In return, we offer meaningful work with real impact, close collaboration with healthcare professionals, opportunities to grow your skills in a highly specialized environment, and the chance to help advance innovation in a mission-driven organization.

JOB PURPOSE AND SUMMARY:

The IT Coordinator provides technical support and service assistance to team members throughout Starling Oncology. This position works closely with the IT Helpdesk Manager to ensure the smooth and efficient operation of the IT infrastructure while assisting in the day-to-day operations of the IT department.

This position will be hybrid, with some days working remotely/from home, and others traveling to our Florida clinics. Overnight travel will be required from time to time for clinic visits.

ESSENTIAL DUTIES AND RESPONSBILITIES:

  • Provide technical and customer support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and network performance.
  • Provide answers to Starling Oncology users by identifying problems, researching answers, and guiding users through corrective steps.
  • Perform troubleshooting to diagnose and resolve problems (Hardware, software, debugging etc.)
  • Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
  • Install and configure appropriate software and functions according to specifications.
  • Document and track all problems and requests in our ticketing system (Zendesk)
  • Record and track all IT assets.
  • Participate and contribute to SOP documentation efforts to streamline and improve processes.
  • Perform basic account administration tasks like mailbox, password setting, extension of accounts, etc.
  • Assist with projects, implementations, and go-lives as needed.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Ability to multitask in a fast-paced work environment.
  • Excellent diagnostic, problem solving and analytical skills.
  • Excellent verbal and written communication skills.
  • Outstanding organizational and time-management skills.
  • Knowledge of diverse computer systems and networks.
  • Knowledge of ticketing systems, processes, and procedures.
  • Proficiency in Microsoft Office, Outlook, Word, and Excel.
  • Excellent customer service skills.

REQUIRED EXPERIENCE, EDUCATION AND/OR TRAINING:

  • High School Diploma or equivalent. Associate's degree preferred.
  • Minimum 2 years' experience (3 years preferred) in a windows-based IT help desk role supporting users in a corporate environment. Experience working within ticketing systems such as Zendesk.
  • Experience with Active Directory management and Microsoft Azure.

PHYSICAL WORKING REQUIREMENTS:

The position involves prolonged periods of sitting at a desk, extensive computer use, and phone interaction. Additionally, the role may require occasional lifting of up to 20 pounds for office supplies or equipment.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Apply