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It Director Jobs in Renton, WA (NOW HIRING)

IT Service Director

Seattle, WA · On-site

$90K - $120K/yr

Service Director (People Leadership • Execution • Accountability) Role Summary The Service ... Experience leading technical teams in an MSP or enterprise IT environment. * Strong operational ...

Company Description Ajith KRG Technologies, Inc., ajith(at)krgtech.com 25000 Avenue Stanford, Suite #243, Valencia, CA 91355 Direct : 661-367-8000 Ext : 310 Job Title: IT Architect Location: Redmond ...

IT Manager

Bellevue, WA · On-site

$65 - $70/hr

Help or transport service Job Title: IT Manager Location: Moses Lake, WA (Onsite) We are looking for an IT Manager to lead and support our Desktop Support and Network/Server teams. The role requires ...

IT Service Director

Seattle, WA · On-site

$90K - $120K/yr

Service Director (People Leadership · Execution · Accountability) Role SummaryThe Service ... Experience leading technical teams in an MSP or enterprise IT environment. * Strong operational ...

IT Manager

Bainbridge Island, WA · On-site

$30 - $38/hr

Oversees and manages IT operations, systems, and infrastructure. Ensures the efficient, secure operation of IT resources and nurtures the overarching objectives of the business. Leads the day-to-day ...

Oversees and manages IT operations, systems, and infrastructure. Ensures the efficient, secure operation of IT resources and nurtures the overarching objectives of the business. Leads the day-to-day ...

IT Manager

Bainbridge Island, WA · On-site

$108K - $133K/yr

Oversees and manages IT operations, systems, and infrastructure. Ensures the efficient, secure operation of IT resourcesand nurtures the overarching objectives of the business. Leads the day-to-day ...

IT Manager

Bainbridge Island, WA · On-site

$30 - $38/hr

Oversees and manages IT operations, systems, and infrastructure. Ensures the efficient, secure operation of IT resourcesand nurtures the overarching objectives of the business. Leads the day-to-day ...

IT Manager

Bellevue, WA · Hybrid

$107K - $131K/yr

Sono Bello is seeking an IT Manager to oversee operational IT services across clinic and corporate locations in a cloud-first healthcare environment. This role ensures technology systems are reliable ...

IT Manager

Milton, WA · On-site

$101K - $124K/yr

We are seeking an IT Manager to join our dynamic team. This role offers the opportunity to lead electrical design projects from concept to completion, ensuring compliance with local codes, standards ...

IT Manager

Tukwila, WA · On-site

$80K - $120K/yr

Position Description Starfish Space is growing fast, building and launching satellites, hiring rapidly, and growing our IT footprint to support it all. We're looking to hire someone to support this ...

IT Manager

Milton, WA · On-site

$90K - $135K/yr

We are seeking an IT Manager to join our dynamic team. This role offers the opportunity to lead electrical design projects from concept to completion, ensuring compliance with local codes, standards ...

IT Manager

Milton, WA · On-site

$90K - $135K/yr

We are seeking an IT Manager to join our dynamic team. This role offers the opportunity to lead electrical design projects from concept to completion, ensuring compliance with local codes, standards ...

IT Manager

Milton, WA · On-site

$90K - $135K/yr

We are seeking an IT Manager to join our dynamic team. This role offers the opportunity to lead electrical design projects from concept to completion, ensuring compliance with local codes, standards ...

Director, Global IT Support Operations (eIT CorpIT Services) Introduction to Team This role sits within Expedia Group's InfoSec and IT organization, in the CorpIT Services Support Teams group. This ...

IT Intern (R2862)

Seattle, WA · On-site

$21 - $25/hr

HireNow Staffing (Direct Placement Partner) HireNow Snapshot HireNow Staffing is actively recruiting a highly motivated IT Intern to join one of our valued client partners. This internship is ideal ...

Showing results 21-40

It Director information

See Renton, WA salary details

$70.3K

$150.4K

$219.3K

How much do it director jobs pay per year?

As of Sep 15, 2026, the average yearly pay for it director in Renton, WA is $150,444.00, according to ZipRecruiter salary data. Most workers in this role earn between $120,400.00 and $176,600.00 per year, depending on experience, location, and employer.

What is an IT director?

An information technology (IT) director oversees the function and maintenance of technology within an organization. Some companies use the terms Chief Information Officer (CIO) or Chief Technology Officer (CTO) interchangeably with IT director, but in large corporations, these are usually different positions. As an IT director, your duties include supervising IT department employees, developing network policies and procedures, and managing vendor contracts. You also oversee large-scale technology projects, such as upgrading system infrastructure and enhancing network security.

What are the typical challenges an IT director faces when aligning IT strategy with overall business goals?

IT Directors often encounter challenges in translating business objectives into actionable IT strategies, particularly when balancing innovation with budget constraints. They must ensure that technology investments support company growth while maintaining security and compliance. Additionally, bridging communication gaps between technical teams and executive leadership is a common hurdle, requiring strong leadership and negotiation skills. Success in this role often hinges on the ability to adapt quickly to changing business priorities and emerging technologies.

What are the key skills and qualifications needed to thrive as an IT director, and why are they important?

To thrive as an IT Director, you need extensive experience in IT management, strategic planning, and a solid understanding of network infrastructure, security, and business processes, often supported by a bachelor’s or master’s degree in IT or related fields. Familiarity with enterprise systems (such as ERP and CRM), cybersecurity frameworks, and certifications like PMP, CISSP, or ITIL are highly valued. Leadership, communication, and problem-solving skills are crucial for guiding teams and aligning IT initiatives with organizational goals. These competencies ensure effective technology operations, risk management, and the successful delivery of IT projects within a business context.

Is an IT Director job in demand?

IT Director roles are in high demand due to the increasing reliance on technology across industries. These positions require strong leadership, technical expertise, and often certifications like PMP or CISSP, with job growth expected to remain steady as organizations continue to prioritize digital transformation.

Is information technology hard to become an IT Director?

Becoming an IT Director typically requires extensive experience in information technology, strong leadership skills, and knowledge of IT systems and strategies. It often involves progressing through roles such as IT Manager or Systems Architect and obtaining certifications like PMP or CISSP. The role demands a combination of technical expertise and management ability, making it a challenging but achievable career goal for experienced professionals.

What does an IT Director do?

An IT Director oversees an organization’s information technology strategy, manages IT teams, and ensures the security and efficiency of technology systems. They coordinate technology projects, develop budgets, and align IT initiatives with business goals, often requiring leadership skills and knowledge of IT infrastructure and cybersecurity. Certifications like PMP or CISSP can be beneficial in this role.

Which IT director job is the highest paid?

The highest-paid IT director roles are typically in large corporations or industries such as finance, technology, and healthcare, with salaries often exceeding $200,000 annually. Executive-level positions like Chief Information Officer (CIO) or Chief Technology Officer (CTO) generally offer higher compensation than standard IT director roles, especially when combined with extensive experience and advanced certifications. Salary levels can vary based on company size, location, and individual expertise.

What are the most commonly searched types of It jobs in Renton, WA?

The most popular types of It jobs in Renton, WA are:

What job categories do people searching It Director jobs in Renton, WA look for?

The top searched job categories for It Director jobs in Renton, WA are:

What cities near Renton, WA are hiring for It Director jobs?

Cities near Renton, WA with the most It Director job openings:

Infographic showing various It Director job openings in Renton, WA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $150,444 per year, or $72.3 per hour.

IT Service Director

Seattle, WA • On-site

$90K - $120K/yr

Full-time

Posted 28 days ago


Job description

Service Director
(People Leadership • Execution • Accountability)
Role Summary
The Service Director is accountable for the performance, development, and operational execution of a service team within the centralized support model. This role owns team outcomes (SLA, CSAT, utilization/billable efficiency, and quality), runs coaching and performance management, and ensures consistent workflow discipline, escalation handling, and continuous improvement.Core Responsibilities
  • People leadership for a defined team (typically 6-10 engineers depending on complexity and escalation load): hiring input, onboarding quality, 1:1s, development plans, and performance management.
  • Own team execution: SLA attainment, queue health, escalation throughput, and ticket quality.
  • Run a QA program for ticket quality and coaching: audits, calibration, feedback loops, and trend remediation.
  • Capacity and workforce management: schedule coverage, on-call/after-hours planning (where applicable), utilization and billable-efficiency management.
  • Escalation ownership: ensure major incidents are led appropriately, communications are clear, and post-incident follow-up occurs.
  • Drive continuous improvement: identify process/tooling gaps, partner with peers and leadership, and deliver improvements that reduce repeat incidents.
  • Operate in a metric-driven cadence: weekly performance reviews, monthly calibration, quarterly planning for training/standards.
  • Partner cross-functionally with TAM/vCIO, Projects, and Security functions to ensure clean handoffs and client outcomes.
Team Outcome Targets
  • SLA compliance: ≥ 90% (rolling 90-day).
  • CSAT: ≥ 97% positive (rolling 90-day).
  • Billable efficiency: ≥ 85% billable efficiency (rolling 90-day, = 32 hours/week).
  • QA program: implement and maintain a scored QA rubric; improve team QA trend over time.
Client Interaction Scope
  • Engage clients as needed for escalations, service-impacting issues, and confidence restoration.
  • Ensure clients receive timely, plain-language updates during incidents.
Skills & Experience
  • Experience leading technical teams in an MSP or enterprise IT environment.
  • Strong operational awareness and comfort with metric-driven management (SLA, CSAT, utilization, efficiency, quality).
  • Technical credibility: able to assess escalations, coach engineers, and evaluate troubleshooting rigor.
  • Ability to deliver candid coaching and performance management with clarity and fairness.
  • Comfort owning process/tooling improvements and coordinating across teams.
IMPACT Expectations
  • Integrity: lead fairly; address issues directly; maintain transparency and consistency.
  • Mindset: focus on continuous improvement of team performance, tools, and execution maturity.
  • Passion: maintain urgency around service quality; advocate for team success and client outcomes.
  • Accountability: own team results; set clear expectations; hold the line on standards.
  • Client-Centric: protect client experience during escalations while keeping clean ownership boundaries with TAMs/PSMs.
  • Teamwork: build trust, psychological safety, and cross-team collaboration.