Job Summary:
Twenty is a company focused on defending democracies in the digital age through revolutionary technologies. They are hiring their first IT Manager to build and run the internal IT function, ensuring that employees are productive, secure, and supported across various technology platforms.
Responsibilities:
• You will own internal IT operations across devices, user lifecycle management, collaboration tooling, and office technology.
• You will run onboarding and offboarding, including device provisioning, account setup, access changes, and asset tracking.
• You will administer core internal systems such as Google Workspace, Slack, identity providers, MFA, endpoint management, and other SaaS tools.
• You will build scalable processes for provisioning, deprovisioning, access reviews, hardware management, and internal support.
• You will improve endpoint posture across the company, including inventory, patching, encryption, MDM, and EDR coverage.
• You will partner with leadership, engineering, operations, and security stakeholders to improve reliability, security, and employee experience.
• You will manage vendors across hardware procurement, MSPs, IT service providers, and selected security partners.
• You will establish the roadmap for IT as the company grows, including tooling decisions, documentation, service standards, and operational metrics.
• You will support office IT needs in Arlington, including conference room technology, connectivity, and basic on-site troubleshooting.
• You will help hire and support additional IT team members over time as the function grows.
Qualifications:
Required:
• You have 5+ years of experience in IT, corporate systems, or internal infrastructure roles.
• You have owned core IT operations in a startup, high-growth company, or similarly demanding environment.
• You have experience administering Google Workspace, Slack, SSO/MFA, endpoint management, and modern SaaS environments.
• You have experience with Apple device management, MDM, EDR, asset tracking, and access lifecycle processes.
• You have built or improved processes for onboarding, offboarding, device management, access control, and internal support.
• You have experience working with outside vendors, MSPs, and IT or security service providers.
• You have supported in-office teams, including workplace technology and conference room systems.
• You have strong operational judgment in security-minded environments, including least privilege, device trust, audit controls, and access reviews.
Preferred:
• You have experience hiring, mentoring, or managing junior IT staff.
• You have experience in defense tech, cybersecurity, regulated environments, or companies serving government customers.
• You have experience defining SLAs, service standards, or internal IT performance metrics.
• You have helped build an internal IT function from an early stage through company growth.
• You have experience partnering closely with security teams on policy implementation and audit readiness.
Company:
We apply world-class software engineering to a warfighting domain of persistent conflict. Founded in 2024, the company is headquartered in Arlington, USA, with a team of 11-50 employees. The company is currently Early Stage.