ZipRecruiter

Log In

1

It Desktop Manager Jobs in Rio Rancho, NM (NOW HIRING)

Velos

IT Security

Albuquerque, NM · On-site

$100K - $127K/yr

Qualified candidates are knowledgeable IT Security professionals, preferably with experience ... Conducts periodic risk management audits to ensure company security is updated and as effective as ...

Velos

IT Security

Albuquerque, NM

Qualified candidates are knowledgeable IT Security professionals, preferably with experience ... Conducts periodic risk management audits to ensure company security is updated and as effective as ...

Velos

IT Security

Albuquerque, NM · On-site

$100K - $127K/yr

Qualified candidates are knowledgeable IT Security professionals, preferably with experience ... Conducts periodic risk management audits to ensure company security is updated and as effective as ...

University of New Mexico

IT Specialist

Albuquerque, NM · On-site

$15 - $16.50/hr

The Department of Psychiatry is seeking a student to work alongside our Technical Analyst as support for ongoing and new IT projects, and to help manage our access databases. The successful candidate ...

Ramada Albuquerque

AV/IT Technician

Albuquerque, NM

Maintain inventory of AV/IT equipment and manage repairs or replacements. * Train staff on the use of AV/IT systems and software as needed. * Stay updated on industry trends and advancements in AV ...

Ramada Albuquerque

AV/IT Technician

Albuquerque, NM · On-site

Maintain inventory of AV/IT equipment and manage repairs or replacements. * Train staff on the use of AV/IT systems and software as needed. * Stay updated on industry trends and advancements in AV ...

Ramada Albuquerque

AV/IT Technician

Albuquerque, NM

Maintain inventory of AV/IT equipment and manage repairs or replacements. * Train staff on the use of AV/IT systems and software as needed. * Stay updated on industry trends and advancements in AV ...

Ramada Albuquerque

AV/IT Technician

Albuquerque, NM

Maintain inventory of AV/IT equipment and manage repairs or replacements. * Train staff on the use of AV/IT systems and software as needed. * Stay updated on industry trends and advancements in AV ...

Ramada Albuquerque

AV/IT Technician

Albuquerque, NM

Maintain inventory of AV/IT equipment and manage repairs or replacements. * Train staff on the use of AV/IT systems and software as needed. * Stay updated on industry trends and advancements in AV ...

Sandia Resort and Casino

DIRECTOR OF IT

Albuquerque, NM · On-site

$157.12K - $235.69K/yr

Manages the communication systems impacting Pueblo of Sandia and its enterprises. Ensures the ... Ensures that Management Information Systems and Information Technology support is in accordance and ...

The Pueblo of Sandia

DIRECTOR OF IT

Albuquerque, NM · On-site

Manages the communication systems impacting Pueblo of Sandia and its enterprises. Ensures the ... Ensures that Management Information Systems and Information Technology support is in accordance and ...

University of New Mexico

IT Support Tech 1

Albuquerque, NM · On-site

$18.81 - $24.52/hr

Support thefunctionality and administration of IT Service Management (ITSM) tools,including user training and troubleshooting. * Collaborate with ITteams to ensure seamless coordination of IT service ...

next page

Showing results 1-20

People also search for

All JobsIt Desktop Manager JobsIt Desktop Manager Jobs in Rio Rancho, NM

It Desktop Manager information

See Rio Rancho, NM salary details

$19.8K

$78.6K

$118.5K

How much do it desktop manager jobs pay per year?

As of May 31, 2026, the average yearly pay for it desktop manager in Rio Rancho, NM is $78,641.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,400.00 and $89,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Desktop Manager, and why are they important?

To thrive as an IT Desktop Manager, you need expertise in desktop support, troubleshooting, team leadership, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, organizational, and problem-solving skills help you effectively manage teams and coordinate with other departments. These skills and qualifications are crucial for ensuring reliable end-user support, minimizing downtime, and leading a high-performing IT support team.

What are some common challenges IT Desktop Managers face when leading support teams, and how can they effectively address them?

IT Desktop Managers often encounter challenges such as managing high ticket volumes, balancing proactive system improvements with urgent user support, and ensuring consistent service quality across their team. To address these challenges, successful managers implement clear escalation procedures, provide ongoing training, and cultivate open communication within their teams. They also collaborate closely with other IT departments to align desktop support with broader organizational technology goals, which helps optimize resources and maintain high user satisfaction.

What is an IT Desktop Manager?

An IT Desktop Manager is responsible for overseeing an organization's desktop computing environment, including managing support teams, deploying software and hardware, and ensuring the security and efficiency of all desktop systems. They coordinate troubleshooting efforts, maintain inventory, and implement policies for workstation use. This role also involves collaborating with other IT departments to support end-user needs and align desktop infrastructure with organizational goals.

How much is the salary of an IT Manager?

The salary of an IT Manager typically ranges from $80,000 to $150,000 annually, depending on experience, location, and company size. IT Managers overseeing teams often require strong technical skills, certifications, and leadership abilities, which can influence compensation.

What is the difference between It Desktop Manager vs Network Administrator?

AspectIt Desktop ManagerNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentEnd-user support, desktop setup, troubleshootingNetwork infrastructure, server management, network security
Primary ResponsibilitiesManaging desktops, software updates, user supportConfiguring networks, maintaining routers/switches, network security

While both roles support IT infrastructure, an It Desktop Manager focuses on end-user devices and desktop support, whereas a Network Administrator manages network systems and infrastructure. The roles often overlap in troubleshooting and support but differ in scope and technical focus.

What are popular job titles related to It Desktop Manager jobs in Rio Rancho, NM? For It Desktop Manager jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching It Desktop Manager jobs in Rio Rancho, NM look for? The top searched job categories for It Desktop Manager jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for It Desktop Manager jobs? Cities near Rio Rancho, NM with the most It Desktop Manager job openings:
It Desktop Manager jobs near you

Information Technology Specialist

Na Oiwi Kane

Albuquerque, NM

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Overview
Job Summary
Galapagos Federal Systems LLC is seeking an Information Technology Specialist Level 2 to support mission-critical IT systems and infrastructure within a secure Department of Defense (DoD) environment. This role supports secure enterprise technologies, network infrastructure, and operational IT systems essential to mission success.
The selected candidate will assist with the installation, configuration, maintenance, and sustainment of enterprise hardware, software, servers, and network infrastructure across physical and virtual environments. The ideal candidate is a proactive technical professional capable of troubleshooting complex issues, supporting end users, and maintaining secure and reliable IT operations in fast-paced environments.
Responsibilities include supporting Windows and Linux operating systems, VMware and Microsoft Hyper-V virtualization platforms, and enterprise Microsoft services including Active Directory, Group Policy, DNS, DHCP, DFS, SQL Server, and Azure. Additional duties include system monitoring, cybersecurity compliance support, backup and recovery operations, CAC authentication support, and troubleshooting hardware, software, network, and peripheral systems.
The position also supports LAN connectivity, network cabling, switches, routers, printers, telephones, UPS systems, and Video Teleconference (VTC) systems, as well as IT equipment installation, relocation, accountability, sanitization, and disposal activities in accordance with DoD security policies and procedures.
Key Responsibilities
The Information Technology Specialist will:
  • Support IT systems, technical programs, projects, and operational tasks requiring advanced technical oversight and coordination
  • Perform day-to-day IT operations to ensure system availability, performance, reliability, and compliance
  • Coordinate with internal teams, customers, and stakeholders to ensure system requirements and project milestones are achieved
  • Maintain and administer networked and standalone servers, workstations, user accounts, network access, security monitoring systems, and system documentation
  • Analyze, troubleshoot, and resolve hardware, software, network, and system anomalies to maintain operational effectiveness
  • Research, evaluate, and recommend system enhancements, emerging technologies, and IT solutions to improve mission performance
  • Administer and support virtualized environments and enterprise services supporting mission operations
  • Provide end-user and client technical support, including account provisioning, modification, and deactivation activities
  • Identify Automated Information System (AIS) vulnerabilities and implement appropriate security countermeasures and remediation actions
  • Ensure AIS and network infrastructure are operated, maintained, sanitized, and disposed of in accordance with applicable security policies and procedures
  • Support Video Teleconference (VTC) systems, including scheduling, configuration, troubleshooting, and administration as required

Requirements
Skills and Experience
The Information Technology Specialist must have:
  • Active Top-Secret clearance with eligibility for Sensitive Compartmented Information (TS/SCI) access
  • Minimum of 6 years of relevant Department of Defense (DoD) IT systems and operations experience
  • Minimum of 2 years of experience supporting SAP and/or SCI environments within the past five (5) years
  • Demonstrated experience supporting enterprise IT systems within secure, mission-critical environments
  • Strong analytical, troubleshooting, and problem-solving capabilities across complex IT environments
  • Experience supporting servers, workstations, virtualization platforms, network infrastructure, and enterprise services
  • Ability to communicate technical concepts effectively to leadership, customers, and non-technical stakeholders
  • Proven ability to prioritize workloads, manage competing tasks, and operate independently with minimal supervision

Education and Certifications
The Information Technology Specialist must meet the following:
Required
  • Bachelor' degre in computer science, Information Technology (IT), or related discipline
  • Security+, equivalent or higher to meet DoDM 8140.03 DCWF code 451 System Administrator-Advanced

Benefits
  • Medical, dental, vision, disability, and life insurance
  • Flexible Spending Accounts
  • 401(k)
  • PTO
  • Paid Parental Leave
  • Tuition reimbursement
  • Paid federal holidays

Security Clearance
A high-level Department of Defense active security clearance is/may be required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information.
Physical Requirements
Work may involve sitting or standing for extended periods of time and typing and reading from a computer screen. The candidate must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner, and that may include lifting up to thirty pounds, as necessary.
Company Summary
Headquartered in Hawaii, Galapagos Federal Systems, LLC, is an SBA-Certified NHO-owned 8(a) Small Business specializing in global information technology solutions. We deliver professional services in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.
Leveraging over 30 years of providing IT services to the federal & commercial market with projects found around the world, our team has innovative expertise in the development of a wide range of technological solutions. Galapagos Federal Systems, LLC is an equal opportunity employer.
Our service commitment is simple - "Quality IT Solutions... On Time & On Budget."
Company Employment Statement
Galapagos Federal Systems, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing as positions, functions, and qualifications may vary depending on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Galapagos Federal Systems, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.
Posted Salary Range
USD $100,000.00 - USD $110,000.00 /Yr.

Apply