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It Desktop Manager Jobs in Rio Rancho, NM (NOW HIRING)

The Manager, IT Infrastructure oversees the daily operations, tasks, and projects of the IT Infrastructure team, ensuring the stability, security, and performance of the organization's infrastructure ...

IT Project Manager

Albuquerque, NM · On-site

$95K - $112K/yr

The IT Project Manager will be instrumental in implementing Agile practices, fostering a collaborative and productive environment, and ensuring the timely delivery of high-quality solutions. This is ...

IT Security

Albuquerque, NM · On-site

$100K - $127K/yr

Qualified candidates are knowledgeable IT Security professionals, preferably with experience ... Conducts periodic risk management audits to ensure company security is updated and as effective as ...

Qualified candidates are knowledgeable IT Security professionals, preferably with experience ... Conducts periodic risk management audits to ensure company security is updated and as effective as ...

IT Security

Albuquerque, NM · On-site

$100K - $127K/yr

Qualified candidates are knowledgeable IT Security professionals, preferably with experience ... Conducts periodic risk management audits to ensure company security is updated and as effective as ...

IT Specialist

Albuquerque, NM · On-site

$74K - $113K/yr

Implement and maintain configuration management processes and system documentation. * Develop and ... Bachelor's degree in Computer Science, Information Technology, or a related technical field ...

Maintain inventory of AV/IT equipment and manage repairs or replacements. * Train staff on the use of AV/IT systems and software as needed. * Stay updated on industry trends and advancements in AV ...

Maintain inventory of AV/IT equipment and manage repairs or replacements. * Train staff on the use of AV/IT systems and software as needed. * Stay updated on industry trends and advancements in AV ...

Maintain inventory of AV/IT equipment and manage repairs or replacements. * Train staff on the use of AV/IT systems and software as needed. * Stay updated on industry trends and advancements in AV ...

Maintain inventory of AV/IT equipment and manage repairs or replacements. * Train staff on the use of AV/IT systems and software as needed. * Stay updated on industry trends and advancements in AV ...

Maintain inventory of AV/IT equipment and manage repairs or replacements. * Train staff on the use of AV/IT systems and software as needed. * Stay updated on industry trends and advancements in AV ...

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Showing results 1-20

It Desktop Manager information

See Rio Rancho, NM salary details

$19.8K

$78.6K

$118.5K

How much do it desktop manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for it desktop manager in Rio Rancho, NM is $78,641.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,400.00 and $89,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Desktop Manager, and why are they important?

To thrive as an IT Desktop Manager, you need expertise in desktop support, troubleshooting, team leadership, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, organizational, and problem-solving skills help you effectively manage teams and coordinate with other departments. These skills and qualifications are crucial for ensuring reliable end-user support, minimizing downtime, and leading a high-performing IT support team.

What is the difference between It Desktop Manager vs Network Administrator?

AspectIt Desktop ManagerNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentEnd-user support, desktop setup, troubleshootingNetwork infrastructure, server management, network security
Primary ResponsibilitiesManaging desktops, software updates, user supportConfiguring networks, maintaining routers/switches, network security

While both roles support IT infrastructure, an It Desktop Manager focuses on end-user devices and desktop support, whereas a Network Administrator manages network systems and infrastructure. The roles often overlap in troubleshooting and support but differ in scope and technical focus.

What is the highest paid IT job?

The highest paid IT jobs often include roles such as Chief Information Officer (CIO), IT Director, or Solutions Architect, with senior executive positions typically earning the most. These roles require extensive experience, leadership skills, and advanced technical knowledge, often complemented by certifications like CISSP or PMP.

What are some common challenges IT Desktop Managers face when leading support teams, and how can they effectively address them?

IT Desktop Managers often encounter challenges such as managing high ticket volumes, balancing proactive system improvements with urgent user support, and ensuring consistent service quality across their team. To address these challenges, successful managers implement clear escalation procedures, provide ongoing training, and cultivate open communication within their teams. They also collaborate closely with other IT departments to align desktop support with broader organizational technology goals, which helps optimize resources and maintain high user satisfaction.

How much is an IT manager paid?

An IT Desktop Manager's salary typically ranges from $70,000 to $120,000 annually, depending on experience, location, and company size. They often oversee IT teams, manage hardware and software systems, and require strong technical and leadership skills.

Are IT managers in demand?

IT managers are in high demand due to the increasing reliance on technology across industries. They oversee IT teams, manage infrastructure, and implement cybersecurity measures, often requiring certifications like PMP or ITIL. The role is expected to grow as organizations continue to prioritize digital transformation.

What is an IT Desktop Manager?

An IT Desktop Manager is responsible for overseeing an organization's desktop computing environment, including managing support teams, deploying software and hardware, and ensuring the security and efficiency of all desktop systems. They coordinate troubleshooting efforts, maintain inventory, and implement policies for workstation use. This role also involves collaborating with other IT departments to support end-user needs and align desktop infrastructure with organizational goals.

What is the role of a desktop manager?

An IT Desktop Manager oversees the deployment, maintenance, and support of desktop computers and related hardware and software within an organization. They coordinate technical support, manage inventory, and ensure systems are secure and up to date, often using management tools and following IT policies. Strong technical knowledge, problem-solving skills, and certifications like CompTIA A+ are typically required.
What are popular job titles related to It Desktop Manager jobs in Rio Rancho, NM? For It Desktop Manager jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching It Desktop Manager jobs in Rio Rancho, NM look for? The top searched job categories for It Desktop Manager jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for It Desktop Manager jobs? Cities near Rio Rancho, NM with the most It Desktop Manager job openings:
Information Technology Project Manager

Information Technology Project Manager

MELE Associates

Albuquerque, NM

$91K - $108K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago


Job description

MELE is seeking an Information Technology (IT) Project Manager (PM) to join our National Security and Intelligence team, supporting a key security customer within the National Nuclear Security Administration. The IT PM is a key leadership role supporting the ongoing development, enhancement, and operational performance of enterprise applications that serve the DOE/NNSA. The IT PM is responsible for leading program delivery efforts, ensuring adherence to performance expectations, and maintaining coordination between multiple stakeholders including federal sponsors, technical teams, and support personnel.  This position is contract award dependent.

ESSENTIAL FUNCTIONS:

  • Oversee all program activities including schedule development, cost tracking, resource planning, and scope management.
  • Serve as the lead liaison between the government, Integrated Project Team (IPT), and internal support staff.
  • Provide strategic and day-to-day leadership in Agile project execution, including sprint planning, prioritization, product demonstrations, and retrospective reviews.
  • Track performance metrics and produce reports on resource allocation, sprint velocity, defect resolution, and delivery milestones.
  • Lead the coordination and integration of project activities across development, operations, cybersecurity, and cloud hosting functions.
  • Support compliance with federal security and IT governance by maintaining clear documentation, process guidance, and strategic planning materials.
  • Participate in meetings and briefings, and provide updates and recommendations to the client.
  • Identify and respond to project delays or challenges by developing corrective action plans and coordinating with key stakeholders to realign priorities.
  • Lead and support administrative functions, including staff performance feedback, documentation compliance, and internal process improvements.
  • Develop and deliver communications, presentations, and deliverables for all audiences.

MINIMUM QUALIFICATIONS:

  • This position requires U.S. citizenship and an active DOE “Q” or equivalent clearance. Consent to background investigations and ongoing drug screening is a condition of employment. Certain positions requiring a security clearance may require the periodic successful completion of a counterintelligence-scope polygraph examination.
  • Bachelor’s degree in Business Information Systems, Information Technology, or a related field.
  • Minimum 15 years of experience in information systems/technology, including at least 5 years managing cross-functional software engineer teams supporting DOE/NNSA programs.
  • Demonstrated experience in Agile software development, project management, and cloud-based enterprise system operations.
  • Skilled in planning, monitoring, and managing cross-functional technical teams using tools such as Azure DevOps or similar platforms.
  • Strong communication, negotiation, and analytical skills with the ability to lead large teams and manage high-priority initiatives.

PREFERRED QUALIFICATIONS:

  • Certifications in Project Management (PMP), Agile, SAFe for Government, or ITIL v3.
  • Experience in achieving or maintaining Capability Maturity Model Integration (CMMI) Level 3 or higher.
  • Knowledge of DOE/NNSA personnel vetting systems, federal security clearance processes, and cybersecurity oversight requirements.
  • Familiarity with .NET development environments, cloud infrastructure (Azure preferred), and DevSecOps practices.

Location: This is a full-time Albuquerque, NM dependent upon contract award

Salary: Salaries are determined based on several factors including external market data, internal equity, and the candidate’s related knowledge, skills, and abilities for the position.

 #OPT

BENEFITS

  • Employer Paid, High Quality Employee Medical, Dental & Vision Care
  • Low-Cost Family Health Care offered
  • 11 Federal Holidays and 3 weeks’ vacation
  • 401k with Generous Employer Match
  • Cross-training opportunities


About MELE
With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran and minority-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE’s services include National Security and Intelligence, CBRNE Defense and Security, Facility Management and Engineering, Law Enforcement and Emergency Response Training, Technical, Analytica, and Program Management Support, and IT/Cybersecurity.


MELE Associates, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MELE Associates, Inc. is an E-Verify employer.