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It Associate Jobs in Ohio (NOW HIRING)

Select-Arc

IT Associate / Help Desk

Fort Loramie, OH · On-site

$21 - $24/hr

We are seeking an IT Associate to support both our Information Technology and Software Development teams. This role offers hands-on experience across help desk support, infrastructure, and software ...

KeyBank

IT Associate BA

Brooklyn, OH · On-site

$63K - $96K/yr

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The IT Associate Business Analyst contributes to a cross-functional team in optimization of application capabilities & business processes. This ...

Keybank

IT Associate BA

Brooklyn, OH · On-site +1

$63K - $96K/yr

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The IT Associate Business Analyst contributes to a cross-functional team in optimization of application capabilities & business processes. This ...

E Tech Group

IT Infrastructure Engineer

West Chester, OH · On-site

As an E Tech associate, you can unlock your greatest potential through challenges and opportunities ... genetic information, gender identity, sexual orientation, citizenship status, or any other basis ...

GBP-Cincinnati

IT Coordinator

Lebanon, OH · On-site

Associates or better in Information Technology or related field Preferred * Bachelors or better in Information Technology or related field Equal Opportunity Employer This employer is required to ...

E Tech Group

IT/OT Systems Administrator

Cincinnati, OH · On-site

This role focuses on supporting and integrating enterprise IT systems with operational technologies ... As an E Tech associate, you can unlock your greatest potential through challenges and opportunities.

OUCU Financial

IT Help Desk Associate

Athens, OH · On-site

$15.93/hr

Apply for our IT Help Desk Associate position today! As a Help Desk Associate you will provide first-level support to inquiries made to the IT Help Desk, troubleshoot and repair computer systems and ...

OUCU Financial

IT Help Desk Associate

Athens, OH · On-site

$15.93/hr

Apply for our IT Help Desk Associate position today! As a Help Desk Associate you will provide first-level support to inquiries made to the IT Help Desk, troubleshoot and repair computer systems and ...

OUCU Financial

IT Help Desk Associate

Athens, OH

$15.93/hr

Apply for our IT Help Desk Associate position today! As a Help Desk Associate you will provide first-level support to inquiries made to the IT Help Desk, troubleshoot and repair computer systems and ...

Tri-C

Instructor, Information Technology

Cleveland, OH · On-site

$35/hr

Prg Mgr, IT Fast Trk Training Recruitment Type: External/Internal Requisition ID: req6463 ... Associate's Degree or Bachelor's Degree in Computer Science * Significant related experience may ...

SIERTEK

Information Technology Specialist

Dayton, OH · On-site

SierTeK Ltd. is seeking an Information Technology Specialist to support an opportunity at Wright ... Associate's Degree or equivalent 5+ years of experience required in closely related skills.

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Showing results 1-20

All JobsIt Associate JobsIt Associate Jobs in Ohio

It Associate information

See Ohio salary details

$13

$28

$52

How much do it associate jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for it associate in Ohio is $28.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $33.37 per hour, depending on experience, location, and employer.

What are some common challenges IT Associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What are IT Associates?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT Associate, and why are they important?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Ohio? The most popular types of It jobs in Ohio are:
What are popular job titles related to It Associate jobs in Ohio? For It Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching It Associate jobs in Ohio look for? The top searched job categories for It Associate jobs in Ohio are:
What cities in Ohio are hiring for It Associate jobs? Cities in Ohio with the most It Associate job openings:
It Associate jobs near you
Infographic showing various It Associate job openings in Ohio as of June 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $58,344 per year, or $28.1 per hour.
IT Associate - (Entry Level)

IT Associate - (Entry Level)

American Pan Company

Urbana, OH

Full-time

Posted 20 days ago

Job description

Position Title: IT Associate
Reports To: IT Support Manager / IT Director
Company: Bundy Baking Solutions
Location: Urbana, OH (On-Site)
Employment Type: Full-Time
Overview
The Entry-Level IT Support Specialist provides first-line technical support to end users across Bundy Baking Solutions. This role is responsible for troubleshooting hardware, software, and basic network issues while delivering excellent customer service. This position is ideal for individuals starting their IT careers who are eager to learn, grow, and gain hands-on experience in a manufacturing and business systems environment.
Purpose of the Role
  • Provide responsive and effective IT support to employees
  • Ensure minimal disruption to business operations
  • Support core systems including desktops, mobile devices, printers, and enterprise applications
  • Serve as the frontline representative of the IT department
Key Responsibilities
User Support
  • Respond to IT support requests via ticketing system, phone, or in person
  • Troubleshoot issues related to:
    • Windows operating systems
    • Microsoft 365 applications (Outlook, Teams, Excel, Word)
    • Printers and peripherals
    • Mobile devices (iOS/Android)
  • Provide clear communication and updates to users
Ticket Management
  • Log, track, and update incidents in the IT ticketing system (e.g., Spiceworks)
  • Prioritize and escalate issues when necessary
  • Ensure timely resolution and proper documentation of all tickets
Hardware amp; Device Support
  • Set up and deploy laptops, desktops, and accessories
  • Perform basic hardware troubleshooting and replacement
  • Maintain inventory of IT equipment
  • Infrastructure installation to include cameras, sensors, wiring as needed
Account amp; Access Management
  • Assist with user account creation, password resets, and access requests
  • Follow company security policies for identity and access management
Basic Systems Support
  • Support common business applications (ERP, email, file systems)
  • Assist with software installations and updates
  • Perform routine system checks and maintenance tasks
Onboarding amp; Offboarding
  • Prepare equipment and system access for new hires
  • Ensure proper deactivation of accounts and retrieval of equipment for departing employees
Qualifications
Required
  • High school diploma or equivalent
  • Basic understanding of:
    • Computer hardware and software
    • Windows operating systems
    • Microsoft Office / Microsoft 365
  • Strong communication and customer service skills
  • Ability to troubleshoot and think logically
Preferred
  • Associate degree or coursework in Information Technology or related field
  • IT certifications (e.g., CompTIA A+, Network+)
  • Internship or prior technical support experience
Skills amp; Competencies
  • Customer-first mindset
  • Strong problem-solving ability
  • Willingness to learn and take direction
  • Time management and organizational skills
  • Ability to work independently and as part of a team
Work Environment
  • Office and manufacturing floor environment
  • May require occasional lifting of IT equipment (up to 30 lbs)
  • May require travel between local sites (if applicable)
Success Metrics (KPIs)
  • Ticket resolution time
  • First-call resolution rate
  • Customer satisfaction scores
  • Accuracy of documentation
  • Adherence to IT processes and policies
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