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It Associate Jobs in Iowa (NOW HIRING)

Steindler

IT Administrator

North Liberty, IA · On-site

$65K - $75K/yr

Associate's or Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field preferred. * Equivalent combination of education and relevant experience may be ...

Wendling Quarries, Inc.

IT Engineer

De Witt, IA · On-site

Associate's degree in Information Technology or a related field required. * Minimum of three (3) years of experience working in Information Technology or a related technical field. * Technical ...

Chubb

Technology Associate Program

Johnston, IA · On-site

... information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote ...

Prestage

Lead IT Specialist

Eagle Grove, IA · On-site

... Associate degree in Computer Information Technology (or related field) OR equivalent practical experience 4+ years of hands-on IT support/administration (industrial or manufacturing setting preferred ...

City of Waukee

IT Technician

Waukee, IA

$30.72 - $34.56/hr

JOB PURPOSE The City of Waukee is seeking an experienced IT Technician to provide technical support ... Associate's degree or technical certification in computer science or a related field or one year ...

Prestage

IA · On-site

... Associate degree in Computer Information Technology (or related field) OR equivalent practical experience • 4+ years of hands-on IT support/administration (industrial or manufacturing setting ...

City of Waukee, IA

IT Technician

Waukee, IA · On-site

$30.72 - $34.56/hr

This posting will remain open until the IT Technician position is filled. Applicants are encouraged ... Associate's degree or technical certification in computer science or a related field or one year ...

Versova

IT Support Technician

Des Moines, IA · On-site

$21 - $28.75/hr

Associate's degree in Information Technology, Computer Science, or related field (equivalent experience) * 3+ years of relevant experience in IT technical support * Proficiency in computer hardware ...

Excell Marketing LC

IT Support Specialist

Des Moines, IA · On-site

$25 - $27/hr

Associates degree in information technology preferred or 2 + years of equivalent experience in an IT support role. * Good analytical skills and the ability to easily read and understand complex ...

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All JobsIt Associate JobsIt Associate Jobs in Iowa

It Associate information

See Iowa salary details

$12

$27

$52

How much do it associate jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for it associate in Iowa is $27.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $32.98 per hour, depending on experience, location, and employer.

What are some common challenges IT Associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What are IT Associates?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT Associate, and why are they important?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Iowa? The most popular types of It jobs in Iowa are:
What job categories do people searching It Associate jobs in Iowa look for? The top searched job categories for It Associate jobs in Iowa are:
What cities in Iowa are hiring for It Associate jobs? Cities in Iowa with the most It Associate job openings:
It Associate jobs near you
Infographic showing various It Associate job openings in Iowa as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $57,642 per year, or $27.7 per hour.
Information Technology Supervisor

Information Technology Supervisor

Jefferson County Health Center

Fairfield, IA • On-site

$82K - $101K/yr

Full-time

Posted 2 days ago

Jefferson County Health Center rating

9.1

Company rating: 9.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

8th of 999 rated hospitals

Job description

POSITION OVERVIEW (non-exempt):
The IT Supervisor supports and oversees daily IT operations for Jefferson County Health Center (JCHC), ensuring reliable, secure, and compliant technology services that support clinical care, business operations, and patient safety. This role supervises IT staff, coordinates support for clinical and administrative systems, and ensures adherence to healthcare regulations, including HIPAA.
QUALIFICATIONS:
  • Bachelor's or Associate's degree in Information Technology, Computer Science, or related field (or equivalent experience)
  • 3-6 years of progressively responsible IT experience
  • Strong working knowledge of:
    • Windows environments and endpoint management
    • Networking administration
    • Project management experience
    • Healthcare, HIPAA, IT security and privacy principles
  • Excellent troubleshooting, communication and customer-service skills
  • Stays current on new and emerging technologies

ACCOUNTABILITY:
Reports to Chief Information Officer
DIRECT REPORTS:
Systems Support Specialists
POSITION-SPECIFIC REQUIREMENTS:
  • Experience supporting healthcare IT environments, including clinical and administrative systems.
  • Experience supporting Epic EHR-related technology in a healthcare environment
  • Supervisory or team lead experience in an IT setting
  • Strong knowledge of endpoint management, and networking fundamentals
  • Experience managing technology vendors and expectations
  • Understanding of HIPAA, data privacy, and healthcare security requirements
  • Experience supporting 24x7 clinical operations and on-call escalation models
  • Ability to troubleshoot and coordinate resolution of complex technical issues
  • Strong communication skills for working with clinical, operational, and leadership teams
  • Ability to mentor and train IT support staff
  • Experience documenting procedures, workflows, and system configurations
  • Support strategic/organizational priorities as well as department goals
  • Prepare and deliver staff performance feedback for the CIO's review process
  • Ability to prioritize work in a fast paced, patient care-focused environment

ESSENTIAL FUNCTIONS:
Staff Supervision and Development
  • Supervise IT staff and/or contractors, including scheduling, training, performance feedback, and workload management.
  • Mentor team members in customer service, technical skills, and healthcare IT best practices.
  • Assist with hiring, onboarding, and ongoing competency development.

Operational Leadership
  • Supervise daily IT operations, including clinical systems, network infrastructure, servers, endpoints, and telecommunications.
  • Provide escalation support for critical system issues impacting patient care, including after-hours and on-call coverage.
  • Prioritize and coordinate IT work to ensure minimal disruption to clinical workflows.

Clinical Systems Support
  • Support and maintain Electronic Health Record (EHR) systems, clinical applications, medical device connectivity, and interfaces.
  • Collaborate with nursing, providers, and ancillary departments to troubleshoot and resolve workflow or system issues.
  • Assist with testing, upgrades, downtime procedures, and disaster recovery drills related to clinical systems.

Security, Compliance, and Risk Management
  • Ensure compliance with HIPAA, HITECH, and other applicable healthcare privacy and security regulations.
  • Monitor, enforce, and document cybersecurity policies, access controls, patching, backups, and audit logs.
  • Respond to security incidents and coordinate with leadership, vendors, and external partners as required.

Vendor and Project Management
  • Coordinate with third-party vendors, managed service providers, and equipment suppliers.
  • Assist in planning and managing IT projects such as system upgrades, infrastructure refreshes, and new technology implementations.
  • Track IT inventory, licenses, warranties, and service agreements.

Strategy and Collaboration
  • Partner with JCHC leadership to align IT services with clinical, operational, and financial goals.
  • Provide recommendations for cost-effective technology solutions suitable for a rural healthcare environment.
  • Participate in committees related to clinical informatics, quality, compliance, or emergency preparedness as requested.

WORK ENVIRONMENT:
  • Works in a well-illuminated, climate-controlled environment
  • May come in contact with hazardous chemical or treatment modalities
  • Possibility exists of exposure to communicable diseases
  • Involvement in inpatient care may result in unavoidable work-related illness or injury
  • Work environment is comfortable, with minimal exposure to physical hazards
  • Moderate to loud noise environment when machines/equipment in use
  • Involvement in checking in/moving of supplies may result in unavoidable work-related injury
  • Must be constantly alert for patient/family emergency situations

Apply