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It Assistant Jobs in Rochester, MN (NOW HIRING)

Mayo Clinic

IT Intern

Rochester, MN · On-site

$15.25 - $20.25/hr

What You'll Do Working with the Collaboration Tools team, you may: * Assist with the operational ... IT operations. * Ability to systematically test technology and document results. * Strong ...

Mayo Clinic

IT Intern

Rochester, MN · On-site

$14.75 - $19.50/hr

What You'll Do Working with the Collaboration Tools team, you may: * Assist with the operational ... IT operations. * Ability to systematically test technology and document results. * Strong ...

Mayo Clinic

IT Intern

Rochester, MN · On-site

$14.75 - $19.50/hr

What You'll Do Working with the Collaboration Tools team, you may: * Assist with the operational ... IT operations. * Ability to systematically test technology and document results. * Strong ...

Mayo Clinic

IT Intern

Rochester, MN · On-site

$14.75 - $19.50/hr

... * Assist with designing repeatable workflows for AI-generated code and agent-created changes ... Ability to learn unfamiliar technologies and experiment with new approaches. * Ability to clearly ...

Mayo Clinic

IT Intern

Rochester, MN · On-site

$14.75 - $19.50/hr

... * Assist with designing repeatable workflows for AI-generated code and agent-created changes ... Ability to learn unfamiliar technologies and experiment with new approaches. * Ability to clearly ...

Apex Systems

IT Systems Analyst

Rochester, MN · On-site

Job#: 3038867 IT Systems Analyst Location: Rochester, Minnesota (Remote) Role Overview This ... Experience troubleshooting programmed systems to assist with bringing an area online. * Basic ...

Mayo Clinic

EEG Tech Assistant - Inpatient

Rochester, MN · On-site

$19.43 - $26.44/hr

The CND assistant will be cross trained in multiple areas of the practice based on departmental ... information from each new employee's Form I-9 to confirm work authorization. Recruiter Casie ...

World Wide Technology

Project Coordinator

Rochester, MN · On-site

Tracking and understanding documentation deliverables for multiple small IT projects Gather documentation from the customer Assist with or manage the oversight of all aspects of project life cycle to ...

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It Assistant information

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$11

$23

$39

How much do it assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for it assistant in Rochester, MN is $23.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.94 per hour, depending on experience, location, and employer.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

Are there low entry IT assistant jobs?

Yes, entry-level IT assistant positions often require minimal experience and may only need basic knowledge of computer hardware, software, and troubleshooting. These roles typically offer on-the-job training and can serve as a starting point for a career in IT, with some positions requiring certifications like CompTIA A+.

Which IT assistant job is easiest to get into?

Entry-level IT assistant positions are generally the easiest to obtain, often requiring minimal prior experience and basic technical skills such as troubleshooting, hardware setup, or software support. These roles may also accept relevant certifications like CompTIA A+ and typically have lower educational requirements, making them accessible for beginners entering the IT field.
More about It Assistant jobs

What are the most commonly searched types of It jobs in Rochester, MN?

The most popular types of It jobs in Rochester, MN are:

What job categories do people searching It Assistant jobs in Rochester, MN look for?

The top searched job categories for It Assistant jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for It Assistant jobs?

Cities near Rochester, MN with the most It Assistant job openings:

It Assistant jobs near you
Infographic showing various It Assistant job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,928 per year, or $23 per hour.

IT Intern

Mayo Clinic

Rochester, MN • On-site

$15.25 - $20.25/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 10 days ago

Mayo Clinic rating

7.8

Company rating: 7.8 out of 10

Based on 705 frontline employees who took The Breakroom Quiz

135th of 898 rated healthcare providers

Job description

Mayo Clinic is expanding enterprise AI capabilities that support how employees collaborate, create, develop, and work across the organization. The Collaboration Tools team within Infrastructure helps operationalize and support enterprise platforms and AI-assisted workplace technologies, including capabilities such as Claude, ChatGPT, Microsoft Copilot, GitHub Copilot, and other approved AI tools and integrations.

The AI Collaboration Tools & Operational Engineering Intern will work alongside infrastructure and collaboration technology engineers to help operate, test, document, and improve these services in a large enterprise environment.

This is a 90-day learning-focused internship designed for students interested in infrastructure, cloud technologies, enterprise platforms, automation, AI, or operational engineering. Professional engineering experience is not required.

What You'll Do

Working with the Collaboration Tools team, you may:

  • Assist with the operational engineering and support of enterprise AI and collaboration technologies.
  • Help test and validate new AI platform capabilities, configurations, integrations, connectors, and feature releases before broader use.
  • Evaluate how tools such as Claude, ChatGPT, Microsoft Copilot, GitHub Copilot, and other approved AI services interact with enterprise collaboration and technology environments.
  • Assist engineers with configuration validation, troubleshooting, testing, and operational readiness activities.
  • Help develop repeatable test plans, validation procedures, operational runbooks, and support documentation.
  • Assist with investigating incidents, user-reported issues, integration failures, and unexpected platform behavior.
  • Help organize and analyze service usage, operational metrics, support trends, and feedback.
  • Participate in release and change-management activities for enterprise AI capabilities.
  • Explore opportunities to use scripting, automation, and AI assistance to improve repetitive operational engineering tasks.
  • Help validate authentication, permissions, connectors, integrations, and service configurations in controlled environments.
  • Assist with documenting service dependencies, configurations, known issues, escalation paths, and operational procedures.
  • Work with Infrastructure and other Mayo Clinic technology teams to understand how enterprise services are operated at scale.

Basic Skills

We are looking for students with technical curiosity and a willingness to learn. Helpful foundational skills include:

  • Basic understanding of computers, networks, cloud services, or enterprise technology.
  • Introductory programming or scripting experience with Python, PowerShell, Bash, JavaScript, or similar technologies.
  • Basic familiarity with Git and GitHub.
  • Interest in AI technologies such as Claude, ChatGPT, Microsoft Copilot, and GitHub Copilot.
  • Basic understanding of APIs, authentication, permissions, or system integrations is helpful.
  • Interest in infrastructure, cloud engineering, platform engineering, site reliability, automation, or IT operations.
  • Ability to systematically test technology and document results.
  • Strong troubleshooting and problem-solving skills.
  • Ability to write clear technical documentation.
  • Ability to collaborate with engineers and other technology teams.

What You'll Learn

During the 90-day experience, interns will gain exposure to:

  • Enterprise infrastructure and collaboration platforms.
  • Operational engineering and service management.
  • Enterprise AI platforms and integrations.
  • APIs, connectors, identity, permissions, and system integrations.
  • Testing and operational readiness.
  • Incident and problem investigation.
  • Change and release processes.
  • Monitoring and service health.
  • Automation and scripting.
  • Operating emerging technology in a complex healthcare enterprise.

Example 90-Day Experience

Days 1-30 - Learn & Observe

Learn the Collaboration Tools environment, operational engineering practices, enterprise AI platforms, support processes, and the technologies used to operate these services.

Days 31-60 - Test & Engineer

Participate in structured testing, configuration validation, troubleshooting, documentation, and small automation or operational improvement activities alongside team engineers.

Days 61-90 - Own a Defined Deliverable

Complete a scoped operational engineering project such as an automated validation, platform test framework, operational dashboard, runbook improvement, integration assessment, or AI-enabled operational workflow. Present results and recommendations to the team.

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

The incumbent must be enrolled in a bachelors, masters or graduate degree program from a college or university. Typically, this internship would occur after the student has taken most of the courses required by the degree program.
Where applicable - the degree program must require an internship as a graduation requirement (or offer as a credit option).

What Mayo Clinic employees say

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About Mayo Clinic

Sourced by ZipRecruiter

Mayo Clinic is the largest integrated, not-for-profit medical group practice in the world. We're building the future, one where the best possible care is available to everyone — and more people can heal at home. Our relentless research turns into earlier diagnoses and new cures. That's how we inspire hope in those who need it most. At Mayo Clinic, experts work together to solve the most challenging unmet needs of patients. Our history of innovation dates back almost 150 years, when brothers Will and Charlie Mayo pioneered an integrated, team-based approach to medicine. Today, that trailblazing spirit drives innovations like Mayo Clinic Platform — which powers new technologies to change how care is delivered to all.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Rochester, MN, US

Year founded

1919

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