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It Assistant Jobs in Quebec (NOW HIRING)

The candidate's primary responsibilities will be to assist in: * Participate to all types of regional or global IT audits, as part of either dedicated audits of IT functions or as part of integrated ...

EllisDon uses AI tools to assist in screening and assessing applicants for this position. You as an IT Analyst will: * Champion the Digital & Data Engineering message to the business * Provide level ...

The candidate's primary responsibilities will be to assist in: * Participate to all types of regional or global IT audits, as part of either dedicated audits of IT functions or as part of integrated ...

Support stakeholders in understanding and adapting to changes resulting from IT projects. * ... Design, document, and maintain system processes; assist with ERP, WMS, and other business system ...

As an IT Technician Level 1, your primary mandate will be to provide IT support to employees and ... Document solutions to common problems to assist in training new technicians and improve support ...

As an IT Technician Level 1,your primary mandate will be to provide IT support to employees and ... Document solutions to common problems to assist in training new technicians and improve support ...

New

As an IT Technician Level 1,your primary mandate will be to provide IT support to employees and ... Document solutions to common problems to assist in training new technicians and improve support ...

New

As an IT Technician Level 1,your primary mandate will be to provide IT support to employees and ... Document solutions to common problems to assist in training new technicians and improve support ...

New

As an IT Technician Level 1,your primary mandate will be to provide IT support to employees and ... Document solutions to common problems to assist in training new technicians and improve support ...

IT System Specialist - SAP Basis Build a career that matters with one of the world's most respected ... queries and assist with user incidents Monitor the health of the systems and proactively ...

IT System Specialist - SAP Basis Build a career that matters with one of the world's most respected ... Provide support to technical queries and assist with user incidents * Monitor the health of the ...

IT System Specialist - SAP Basis Build a career that matters with one of the world's most respected ... Provide support to technical queries and assist with user incidents * Monitor the health of the ...

Description du poste Le poste d'Analyste de Support IT est un role hybride qui necessite une ... Assister les equipes techniques dans la generation des documents PIR/RCA et suivre le respect du ...

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It Assistant information

See Quebec salary details

$9

$18

$30

How much do it assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for it assistant in Quebec is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

How do I become a successful IT assistant?

To become a successful IT assistant, develop strong technical skills in areas such as hardware, software, and networking, and gain experience through internships or entry-level positions. Obtaining certifications like CompTIA A+ or Network+ can enhance your qualifications, and good communication skills are essential for assisting users effectively.

Which IT assistant job is most in demand?

The most in-demand IT assistant roles typically include help desk support, network support, and technical support specialists, especially those skilled in troubleshooting, customer service, and common tools like Windows, Linux, or cloud platforms. These positions often require strong communication skills and relevant certifications such as CompTIA A+ or Network+. Demand is driven by the need for technical support across various industries and the increasing reliance on digital infrastructure.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

What are the most commonly searched types of It jobs in Quebec? The most popular types of It jobs in Quebec are:
What job categories do people searching It Assistant jobs in Quebec look for? The top searched job categories for It Assistant jobs in Quebec are:
What cities in Quebec are hiring for It Assistant jobs? Cities in Quebec with the most It Assistant job openings:
Infographic showing various It Assistant job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,277 per year, or $18.9 per hour.

Full-time

Posted 11 days ago


Job description

Societe Generale ("SG") is a top-tier global European bank, headquartered in France, with 120,000 employees serving some 26 million clients in more than 62 countries around the world. We have been supporting the development of our economies for more than 160 years by providing our corporate, institutional and individual clients with a broad array of value-added financial solutions and advisory services.

Our longstanding relationships of trust with clients, our cutting-edge expertise, our unique ability to innovate, our ESG capabilities and our leading franchises are part of our DNA and serve our core objective: to create sustainable value for all our stakeholders.

The Group operates in three complementary business areas, incorporating ESG offers for all its clients:

  • Global Banking and Investor Solutions, the Wholesale Banking arm of SG, is a top-tier player providing large corporates and investors with tailormade solutions with unique global leadership in equity derivatives, structured finance and ESG;

  • French Retail Banking, Private Banking & Insurance, comprises the core of retail banking, private banking, insurance activities, and the leading online banking activities;

  • Mobility, International Retail Banking & Financial Services includes universal banks that are well-established on their local markets, Ayvens, a global player in sustainable mobility, as well as specialized financing activities.

In the Americas specifically, SG consists of U.S. and Canadian subsidiaries, branches and representative offices, as well as branches, subsidiaries and representative offices in Brazil, Chile, Mexico and other countries in Latin America relating to the Wholesale Banking Division of SG (collectively, "SG Americas").

The SG Internal Group Audit Division (IGAD) represents SG's independent internal audit function, comprised of over 1,200 professionals covering SG's global business and services in over 150 countries. Moreover, we have a dedicated team of about 60 professionals to cover SG Americas, SG Internal Audit Americas ("SGIAA"). The team is composed of individuals with diverse backgrounds and subject matter expertise based in the New York, Sao Paulo, and the newly formed team in Montreal.

SGIAA conducts independent audits of operational entities in an objective, thorough and impartial manner in line with professional standards. In addition, SGIAA assesses the compliance of the Group's operations, the effective level of risk exposure and management, the adequate enforcement of procedures and the effectiveness and relevance of the permanent control set-up.

1.          ROLE & RESPONSIBILITIES

The IT Auditor Associate will be part of the Internal Audit IT Team covering Information Technology systems, Cyber Security and Data Management functions. The Associate is expected to have a high degree of independence and autonomy and participates to all stages of the audit process, under the supervision of the head of assignment. 

The candidate's primary responsibilities will be to assist in:

  • Participate to all types of regional or global IT audits, as part of either dedicated audits of IT functions or as part of integrated audit conducted in conjunction with the business/financial auditors.

  • Independently and autonomously participate in the audit process: create diagnostic matrix with proposed processes and controls for review, identify use cases for data quality testing and relevant sampling strategies, provide concise and comprehensive debriefing presentation for IGAD management and auditees.

  • Ensure that Audit management is informed, on a timely basis, of all significant issues arising from missions and of any event that may have an impact on the company.

  • Write clear and impactful findings and audit reports that provide added value to the organization.

  • Perform diligent follow-up of audit recommendations and action plans.

  • Contribute to the development of risk assessment, internal control evaluations, and other processes necessary to determine areas of risk or weakness that will contribute to the development of audit plan and strategy.

  • Participating in department wide transformation projects (data analytics, digital transformation, etc) and actively contribute, communicate and implement the changes, and support others through the process.

  • Bachelor's degree in Computer Science, Information Systems, Information Technology or a business discipline.
  • Candidate should have at least 3 years of information systems experience, preferably within banking/financial institutions.
  • Knowledge of cyber security principles, practices, and technologies.
  • Knowledge of one or more IS/IT areas: governance, projects, developments and SDLC, production, security, risk management, disaster recovery planning, and technical infrastructure components.
  • Familiarity with IS/IT processes (incident management, change management, release management, configuration management, etc.)
  • Knowledge of IT Security concepts, familiarity with vulnerability testing and awareness of security exploits
  • Familiarity with Infrastructure components, such as: Database management systems (e.g., DB2, SQL Server and Oracle), major computing platforms (Windows NT/2000, UNIX operating systems) and client/server architectures, commonly used systems and applications, and web-based technologies, Network components (firewalls, routers, switches, IAPs)

       Plus

  • Proficiency in security assessment tools and methodologies (e.g., vulnerability scanners, penetration testing).
  • Understanding of network security, application security, and data protection.
  • Familiarity with investment banking/financial services business and products
  • Familiarity with one or more security and control frameworks such as ISO 17799, COBIT, COSO, Common Criteria, FFIEC, etc.
  • Familiarity with regulations and statutes such as: GLBA, the California Privacy Bill, or the Volker Rule / Dodd Frank Act

LANGUAGE: 

Ability to communicate in English, both orally and in writing, is a requirement as the person in this position will need to collaborate regularly with colleagues and partners in the United States. 

Due to US Federal Securities law that may apply to this position, candidates who will apply for this position may be required to submit to an enhanced background screening, including the collection of their fingerprints by a third-party vendor selected by the Financial Industry Regulatory Authority ("FINRA").