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Issue Management Jobs in Ohio (NOW HIRING)

Maven LLC

IT Field Technician

Columbus, OH

Issue management and facilitation experience preferred * Strong customer service, organization, and communication skills * Strong process management skills * Ability to understand software, hardware ...

Maven LLC

IT Field Technician

Columbus, OH

Issue management and facilitation experience preferred * Strong customer service, organization, and communication skills * Strong process management skills * Ability to understand software, hardware ...

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Issue Management information

See Ohio salary details

$28.5K

$61.8K

$104.6K

How much do issue management jobs pay per year?

As of Jul 16, 2026, the average yearly pay for issue management in Ohio is $61,820.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,100.00 and $70,400.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities in an Issue Management role?

As an Issue Management professional, your daily tasks often include identifying new issues through reporting channels, documenting and prioritizing these issues, and coordinating with relevant teams to develop solutions. You’ll facilitate meetings or incident reviews, track the progress of open items, and update stakeholders regularly on resolution status. The role frequently requires reviewing root causes, developing preventive strategies, and maintaining clear records in issue tracking systems. Collaboration with operations, IT, compliance, or customer service teams is common to ensure a comprehensive approach to problem resolution and process improvement.

What are the key skills and qualifications needed to thrive in the Issue Management position, and why are they important?

To thrive in Issue Management, you should have strong analytical skills, problem-solving abilities, and a background in risk assessment or quality assurance, often supported by relevant experience or a degree in business administration or a related field. Familiarity with issue tracking software (such as Jira or ServiceNow), project management tools, and root cause analysis methodologies is highly beneficial. Excellent communication, attention to detail, and resilience under pressure help you navigate high-stakes situations effectively. These competencies ensure that issues are identified, tracked, resolved, and prevented efficiently, minimizing disruptions and supporting organizational goals.

What is an Issue Management job?

An Issue Management job involves identifying, assessing, and resolving issues that arise within a project, organization, or business process. Professionals in this role analyze root causes, collaborate with stakeholders, and implement solutions to prevent recurrence. They also track the progress of issue resolution and maintain clear documentation to ensure transparency. Strong problem-solving, communication, and analytical skills are essential for success in this role.

What are popular job titles related to Issue Management jobs in Ohio? For Issue Management jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Issue Management jobs in Ohio look for? The top searched job categories for Issue Management jobs in Ohio are:
Issue Management jobs near you

Compliance - Control Manager (Area Product Owner) - Vice President

JPMorganChase

Columbus, OH • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary:
JPMorgan Chase is one of the oldest financial institutions, providing innovative financial solutions globally. The Control Manager Vice President will act as the Area Product Owner, setting direction and making decisions to enhance compliance and control within the Electronic Communications Archive platform, partnering with various stakeholders to improve platform effectiveness and governance.
Responsibilities:
• Own strategy and decisions for your product area: Define multi-quarter priorities and outcomes (risk/control impact, regulatory alignment, resiliency, user needs) and drive alignment across stakeholders.
• Run the backlog end-to-end: Lead intake/triage, write high-quality user stories and acceptance criteria, maintain traceability, and keep documentation governance-ready.
• Drive delivery across releases and dependencies: Partner with Tech and delivery leads on planning, sequencing, cutovers, and change approvals; ensure UAT and control-aligned validation are executed and evidenced.
• Embed compliance- and controls-by-design: Translate regulatory and internal control requirements into requirements, test evidence, decision records, and sustained operating processes—partnering with Compliance/Controls/Audit.
• Own operational health for your scope: Monitor performance and control signals; manage escalations; drive root-cause fixes that reduce recurring operational risk.
• Lead stakeholder and governance communications: Prepare executive-ready materials for forums/steerco, surface risks/decisions early, and drive timely resolution of roadblocks.
• Drive continuous improvement through data and automation: Identify opportunities to simplify workflows, improve reporting/metrics, reduce manual effort, and increase transparency and control reliability.
Qualifications:
Required:
• 8+ years in product and/or program management roles (including Product Owner, Product Manager, Scrum Master, Agility Lead, Delivery Lead, or similar) in financial services or another highly regulated environment.
• 2+ years of direct experience working in or closely with Compliance, Controls, Risk, or Audit (e.g., control design/testing, issue management, regulatory/audit responses, control-aligned change governance).
• Demonstrated ability to own a defined product/process area (roadmap decisions, backlog priorities, release readiness) with strong discipline around stability, traceability, and control outcomes.
• Strong requirements and documentation skills: user stories, acceptance criteria, process flows, and decision logs suitable for governance scrutiny.
• Delivery execution strength across UAT, dependency management, and change governance—able to drive progress through ambiguity and competing priorities.
• Executive-ready communication skills: concise narratives, clear asks/decisions, and data-backed status for senior stakeholders.
• Proficiency with Jira/Confluence and standard reporting tools; comfortable working with controlled data sources/metrics to support governance.
Company:
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. Founded in 2000, the company is headquartered in New York, USA, with a team of 10001+ employees. The company is currently Late Stage.

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