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Issue Management Jobs in Florida (NOW HIRING)

Civil Recruit

SAP Delivery Lead

Miami, FL

Work directly with the client to provide updates, understand requirements, and manage expectations. * Handle escalations and critical issues and drive them to resolution. * Coordinate FICO, ABAP, and ...

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Ship Sticks

Resolutions Specialist

Palm Beach Gardens, FL · On-site

$20 - $25/hr

Issue Management: Address and resolve pickup and delivery issues, ensuring timely and effective solutions. * Customer Service Excellence: Provide outstanding customer service, demonstrating empathy ...

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Issue Management information

What is an issue management?

An Issue Management job involves identifying, assessing, and resolving issues that arise within a project, organization, or business process. Professionals in this role analyze root causes, collaborate with stakeholders, and implement solutions to prevent recurrence. They also track the progress of issue resolution and maintain clear documentation to ensure transparency. Strong problem-solving, communication, and analytical skills are essential for success in this role.

What are the typical daily responsibilities in an issue management role?

As an Issue Management professional, your daily tasks often include identifying new issues through reporting channels, documenting and prioritizing these issues, and coordinating with relevant teams to develop solutions. You’ll facilitate meetings or incident reviews, track the progress of open items, and update stakeholders regularly on resolution status. The role frequently requires reviewing root causes, developing preventive strategies, and maintaining clear records in issue tracking systems. Collaboration with operations, IT, compliance, or customer service teams is common to ensure a comprehensive approach to problem resolution and process improvement.

What are the key skills and qualifications needed to thrive in the issue management position, and why are they important?

To thrive in Issue Management, you should have strong analytical skills, problem-solving abilities, and a background in risk assessment or quality assurance, often supported by relevant experience or a degree in business administration or a related field. Familiarity with issue tracking software (such as Jira or ServiceNow), project management tools, and root cause analysis methodologies is highly beneficial. Excellent communication, attention to detail, and resilience under pressure help you navigate high-stakes situations effectively. These competencies ensure that issues are identified, tracked, resolved, and prevented efficiently, minimizing disruptions and supporting organizational goals.

What are popular job titles related to Issue Management jobs in Florida?

For Issue Management jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Issue Management jobs in Florida look for?

The top searched job categories for Issue Management jobs in Florida are:

What cities in Florida are hiring for Issue Management jobs?

Cities in Florida with the most Issue Management job openings:

Issue Management jobs near you
Infographic showing various Issue Management job openings in Florida as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 80% In-person, 11% Hybrid, and 9% Remote job distribution.

Project and Program Manager

Rootshell Enterprise Technologies, Inc.

Miami, FL • On-site

Full-time

Re-posted 29 days ago

Job description

Greetings from Rootshell Inc..
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Project Manager and Program Manager for one of our direct client in Florida, Miami . Please share your resume with current location & full contact info
Job Title: Project Manager and Program Manager
Location: Florida, Miami
Duration: Long Term
  • As a Project Manager and Program Manager, reporting to the Director Project & Program Management, you will lead major programmes of work in addition to managing Projects.
  • Programs consist of multiple standard delivery projects with the majority following similar standardised steps.
  • All project plans, their tasks and issues, within the Program are up to date at all times.
  • All issues are captured as they happen and promptly resolved or escalated
  • Represent Global Networks at functional interlock meetings, provide clear and concise program updates to the business.
  • Experience of working in fast-paced organizations with the ability to align to changing priorities
  • Ability to work to deadlines and manage conflicting priorities
  • Establish trust with project staff and develop strong working relationships.
  • Identify cross functional dependencies and work with relevant department stakeholders to co-ordinate and prioritize activities.
  • Have a good understanding of IT and Telecommunications terminology and practices
  • Manage escalations with project stakeholders.
  • Resolve issues by identifying the root cause and implementing robust lasting solutions to prevent reoccurrence.
  • Stakeholder Management, keeping the Director Project & Program Management informed of key activities impacting the program.
  • Project Governance - ensuring the project resources execute against plans within agreed time frame.
  • Issue Management - Working with resources to ensure issues are managed to guidelines.
  • Supporting Project Managers to ensure their projects use best practices
  • 2 Years working as a senior Project Manager or Program lead
    Relevant experience in the IT/Telcom and or Data centre industry

Thanks & Regards,
Naveen

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