ZipRecruiter

Log In

1

Isp Support Technician Jobs (NOW HIRING)

Waytek

IT Support Technician II MSP

Cherry Hill, NJ · On-site

$55K - $65K/yr

Paid time off IT Support Technician II (MSP) - With Level 3 Exposure Location: Onsite Job Type ... VLAN, IPSec/SSLVPN, firewall/switches/routers/VPN troubleshooting, ISP troubleshooting * Security:

APDerm

Desktop Support Technician

Acton, MA

$53K/yr

Responsibilities Reporting to the IT Manager, the Desktop Support Technician is responsible for ... ISP, security, data closets, postage, pathology technology and other business functions as ...

APDerm

Desktop Support Technician

Acton, MA · On-site

$53K/yr

Responsibilities Reporting to the IT Manager, the Desktop Support Technician is responsible for ... ISP, security, data closets, postage, pathology technology and other business functions as ...

APDerm

Desktop Support Technician

Acton, MA · On-site

$53K/yr

Reporting to the IT Manager, the Desktop Support Technician is responsible for maintaining ... ISP, security, data closets, postage, pathology technology and other business functions as ...

ManTech

Senior Network Support Technician

Bremerton, WA · On-site

$77K - $128K/yr

MANTECH seeks a motivated, career and customer-oriented Senior Network Support Technician to join ... Conduct signal degradation testing & labeling for all ISP end -to-end copper or fiber network ...

Cannon Construction

ISP Project Manager

Tacoma, WA · On-site

$120K - $140K/yr

The ISP Manager ensures operational excellence, network reliability, customer satisfaction, and adherence to safety and regulatory standards while leading technicians, splicers, and support personnel.

previous pagenext page

Showing results 21-40

All JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsIsp Support Technician Jobs

Isp Support Technician information

See salary details

$14

$25

$37

How much do isp support technician jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for isp support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What is an ISP support technician?

ISP Support Technicians are professionals who assist customers with issues related to their internet service provided by an Internet Service Provider (ISP). Their responsibilities typically include troubleshooting connectivity problems, configuring modems and routers, resolving network outages, and providing technical guidance over the phone or online. They also escalate complex technical problems to higher-level support when needed. ISP Support Technicians play a key role in ensuring customers enjoy reliable internet access and positive service experiences.

What are some common challenges ISP support technicians face when troubleshooting connectivity issues for customers?

ISP Support Technicians often encounter challenges such as diagnosing problems remotely, dealing with diverse hardware and software setups, and managing customers’ expectations for quick solutions. Since issues can range from simple configuration errors to complex network outages, technicians need strong problem-solving skills and the ability to communicate technical information clearly. Additionally, they frequently collaborate with field technicians and network engineers to resolve escalated cases and ensure service restoration.

What are the key skills and qualifications needed to thrive as an ISP support technician, and why are they important?

To thrive as an ISP Support Technician, you need a solid understanding of networking fundamentals, troubleshooting skills, and typically a relevant certification such as CompTIA Network+ or Cisco CCNA. Familiarity with help desk ticketing systems, network diagnostic tools, and customer management platforms is essential. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for this role. These qualifications ensure efficient issue resolution and customer satisfaction in a fast-paced technical support environment.

What is the difference between Isp Support Technician vs Network Support Specialist?

AspectIsp Support TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentTelecom companies, ISPs, customer sitesIT departments, data centers, corporate networks
Job FocusCustomer support, troubleshooting internet servicesNetwork setup, maintenance, troubleshooting

The Isp Support Technician primarily focuses on supporting internet services, troubleshooting customer issues, and working directly with ISP infrastructure. In contrast, a Network Support Specialist handles broader network systems, including LAN/WAN setup and maintenance. While both roles require networking certifications and involve troubleshooting, the Isp Support Technician is more customer-facing within the ISP industry, whereas the Network Support Specialist often works in corporate IT environments.

More about Isp Support Technician jobs

What job categories do people searching Isp Support Technician jobs look for?

The top searched job categories for Isp Support Technician jobs are:

Isp Support Technician jobs near you
Infographic showing various Isp Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

Network Support Technician with Security Clearance

MANTECH

Bremerton, WA • On-site

Other

Re-posted 4 days ago

ManTech rating

9.0

Company rating: 9.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

33rd of 245 rated software companies

Job description

MANTECH seeks a motivated, career and customer-oriented Network Support Technician to join our team at the Puget Sound Naval Shipyard in Bremerton, WA. This is an on-site position. Help protect our national security while working on innovative projects. You will be responsible for high-level analysis, testing, troubleshooting, and evaluation of complex network systems, including LAN, WAN, and internet segments to ensure mission critical stability. Responsibilities include but are not limited to: * Apply advanced systems analysis techniques and procedures to determine hardware, software, or system functional specifications in collaboration with end-users and stakeholders
* Analyze, test, troubleshoot, and evaluate existing network systems-such as Local Area Networks (LAN), Wide Area Networks (WAN), and Internet systems-to ensure networks operate correctly with minimal interruption
* Maintain, install, and troubleshoot complex fiber and copper network infrastructure, ensuring interconnectivity within a sensitive Data Center environment
* Perform Wi-Fi and RFID signal testing and comprehensive coverage surveys to evaluate and optimize network performance
* Work within an integrated team of government and contractor personnel to consult on and manage various complex infrastructure projects
* Install and patch fiber/copper panels across buildings, support operations with configuration and installation
* Provide wire run lists, fiber patch matrix, and certified copper and fiber test results
* Conduct signal degradation testing & labeling for all ISP end -to-end copper or fiber network cables
* Provide weekly reports detailing services provided, status of current tasks (in process or completed by project), and future planned tasks
* Update and manage assigned tasks in ticketing system
* Occasionally work non-standard hours to support mission-critical operations and be willing to travel within the U.S. up to 25% Minimum Qualifications: * High School or GED equivalent with 1+ year of experience in Data Center Management, Infrastructure Management, or Network Support
* 1+ years of demonstrated experience terminating, splicing, repairing, and testing Multimode and Singlemode fiber optics and media converters
* Experience testing and repairing CAT5E and CAT6 copper
* Experience in using splicers, Optical Time Domain Reflectometers (OTDR), and Fluke test equipment
* Experience installing Outside Plant (OSP) and Inside Plant (ISP) fiber in building telecommunication closets
* Experience in administration of switches, servers, distros, and media converters
* Familiarity with building codes and procedures for installing copper and fiber in various locations such as overheads, raised floors, trailers, and temporary building sites Preferred Qualifications: * Certifications in network infrastructure or related fields
* Proficiency in network infrastructure documentation
* Experience with redline drawings for buildings and manhole systems
* Ability to create, read, and update blueprints and CAD drawings
* Strong problem-solving skills and attention to detail
* Excellent communication and teamwork abilities
* Ability to adapt to changing project requirements and work environments Clearance Requirements: * Must have a current and active Secret security clearance Physical Requirements: * Must be able to: kneel, stoop, bend, climb ladders and lift materials up to 60 lbs
* Must be able to work in challenging environments with fall protection (e.g., all weather conditions, elevated platforms, tight spaces, under desks, or in confined spaces)
* Candidate must have the ability to accurately distinguish colors, hear, and accurately comprehend telephone conversations, radio traffic, and annunciated alarms

What ManTech employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply