Description
LOCATION: Onsite
REPORTS TO: Inventory Manager / Warehouse Supervisor
TYPE: Full-Time, Non-Exempt
DEPARTMENT: Warehouse - Inventory
The Inventory Operations Specialist is a hands-on warehouse operations professional responsible for maintaining inventory accuracy, investigating inventory issues, and ensuring products are available to support customer orders.
This position spends significant time on the warehouse floor verifying inventory, researching discrepancies, supporting cycle counts, utilizing RFID technology, and partnering with Receiving, Fulfillment, and Quality teams to resolve inventory issues in real time.
While inventory reports and systems are important tools, success in this role comes from taking ownership of inventory accuracy through active investigation, operational follow-up, and cross-functional collaboration. The Inventory Operations Specialist also participates in inventory planning and purchasing support by providing operational insights that help maintain healthy inventory levels and improve overall warehouse performance.
Inventory Operations & Warehouse Support
- Support the Inventory Manager with daily warehouse inventory priorities, issue resolution, and operational follow-upย
- Spend significant time on the warehouse floor verifying inventory, investigating discrepancies, and supporting inventory accuracyย
- Monitor live inventory levels across styles, sizes, colors, and garment categories to identify fulfillment risks before they impact customersย
- Investigate inventory shortages, overages, misplaced inventory, and inventory accuracy issues through hands-on warehouse verificationย
- Review inventory movement, item status, storage locations, and physical inventory to ensure system accuracyย
- Perform cycle counts, physical inventory audits, RFID scanning, and inventory reconciliationsย
- Identify root causes of recurring inventory discrepancies and partner with warehouse teams to implement corrective actionsย
- Help ensure inventory standards, warehouse processes, and inventory handling procedures are consistently followedย
Purchase Order & Receiving Support
- Participate in purchase order review activities by validating inventory needs, quantities, and receiving accuracyย
- Assist with reviewing purchase orders before and after inventory receiptย
- Verify incoming inventory matches expected quantities, garment styles, colors, sizes, SKUs, and quality standardsย
- Ensure newly received inventory is accurately entered into inventory systems and made rental-readyย
- Partner directly with Receiving, Quality, Purchasing, and Inventory teams to investigate and resolve receiving discrepanciesย
- Identify receiving errors, missing inventory, incorrect SKUs, damaged garments, and inventory quality concernsย
- Support proper placement, labeling, RFID scanning, and inventory tracking throughout the warehouseย
Inventory Availability & Fulfillment Support
- Monitor blocked, constrained, or at-risk inventory that may impact customer ordersย
- Investigate inventory constraints and recommend substitutions while maintaining garment style, color, fit, and wedding party consistencyย
- Partner with Inventory and Fulfillment teams to resolve inventory shortages before shipment deadlinesย
- Utilize garment knowledge, sizing expertise, SKU structures, and inventory availability to support fulfillment decisionsย
- Track recurring inventory issues and recommend operational improvements to prevent future shortagesย
- Support urgent inventory investigations and issue resolution during peak production periodsย
Inventory Reporting & Operational Support
- Use inventory reports and warehouse systems to identify inventory discrepancies, shortages, blocked inventory, and fulfillment risksย
- Maintain inventory tracking tools that improve inventory visibility and support daily warehouse operationsย
- Review inventory activity and trends to support operational decisions and inventory planningย
- Document inventory investigations, corrective actions, and operational follow-upย
- Prepare inventory reports and operational updates for leadership as requestedย
- Escalate inventory risks with recommended corrective actionsย
Inventory Planning & Continuous Improvement
- Participate in inventory planning activities by providing inventory accuracy insights, warehouse observations, and operational recommendationsย
- Review upcoming demand and historical inventory activity to help identify inventory needs and potential fulfillment risksย
- Monitor inventory depth by style, size, and category throughout the yearย
- Identify inventory that is understocked, overstocked, aging, damaged, missing, or underutilizedย
- Recommend inventory additions, transfers, repairs, relocations, removals, and process improvements based on inventory conditions and operational findingsย
- Support inventory readiness initiatives leading into peak business periodsย
- Identify opportunities to improve inventory workflows, RFID processes, inventory tracking, and overall warehouse efficiencyย
Inventory Systems & Data Integrity
- Utilize RFID technology and warehouse inventory systems to locate, verify, and reconcile inventoryย
- Investigate missing inventory, incorrect inventory statuses, and location discrepancies through physical warehouse verificationย
- Maintain accurate inventory records across warehouse systemsย
- Ensure physical inventory consistently aligns with system recordsย
- Identify process gaps contributing to inventory inaccuracies and recommend sustainable operational improvements
Requirements
Experience
- Minimum of 2-4 years of experience in warehouse inventory operations, inventory control, fulfillment, logistics, or distributionย
- Inventory planning, purchasing support, inventory replenishment, or receiving operations is a plusย
- Experience with RFID technology, warehouse management systems (WMS), or inventory management systems preferredย
- Experience performing cycle counts, inventory audits, inventory reconciliation, or physical inventory verification preferredย
- Experience using Google Sheets or Microsoft Excel, including formulas, filters, lookup functions, and pivot tablesย
- Experience with Metabase or similar reporting platforms preferredย
Skills
- Strong problem-solving skills with the ability to investigate inventory discrepancies, identify root causes, and implement corrective actionsย
- Strong attention to detail and commitment to inventory accuracyย
- Ability to prioritize multiple operational tasks in a fast-paced warehouse environmentย
- Strong organizational, communication, and collaboration skillsย
- Ability to work independently while partnering effectively across Receiving, Fulfillment, Purchasing, Quality, and Inventory teamsย
- Ability to learn garment sizing, fit, style, color, SKU structures, and substitution processesย
- Demonstrated ownership, accountability, and follow-throughย
- Demonstrated ability to investigate operational inventory issues, identify root causes, and drive corrective actions through resolution while working in a hands-on warehouse environmentย
Physical Requirements
- Ability to stand, walk, bend, reach, push, pull, and perform warehouse inventory activities throughout the shiftย
- Ability to lift up to 20 poundsย
- Comfortable working both in an office setting and on the warehouse floor throughout the dayย
- Flexibility to work overtime or adjusted schedules during peak business periods as business needs requireย
- High school diploma or equivalent required