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Return Goods Specialist Jobs (NOW HIRING)

Lonestar Electric Supply

Returns Specialist

Houston, TX · On-site

The Returns Specialist plays a critical role in converting stagnant inventory into credit while ... Coordinate with vendors to secure Return Goods Authorizations (RGAs) and navigate vendor policies ...

New

Sonepar

Returns Specialist - Las Vegas

Las Vegas, NV · On-site

Non-Stock Return Management * Work directly with vendors and manufacturer representatives to request Return Goods Authorizations. * Prepare, submit, and maintain documentation required for vendor ...

Sonepar

Returns Specialist - Las Vegas

Las Vegas, NV · On-site

Non-Stock Return Management * Work directly with vendors and manufacturer representatives to request Return Goods Authorizations. * Prepare, submit, and maintain documentation required for vendor ...

Rochester Optical

Inventory Specialist

Rochester, NY · On-site

$17.50 - $22.25/hr

... Specialist will be responsible for various inventory control operations, including cycle counts ... Effectively and correctly return goods to vendors * Prepare and maintain multi inter-company ...

Highline Warren

Customer Service Specialist

Memphis, TN · Hybrid

$16.50 - $21.75/hr

Customer Service Representative Summary The Customer Service Specialist supports daily customer ... Process return goods authorizations (RGAs), coordinating returns with customers and internal ...

Highline Warren

Customer Service Specialist

Memphis, TN · Hybrid

$16.50 - $21.75/hr

Customer Service Representative Summary The Customer Service Specialist supports daily customer ... Process return goods authorizations (RGAs), coordinating returns with customers and internal ...

Highline Warren

Customer Service Specialist

Memphis, TN · Hybrid

$15.25 - $20/hr

Customer Service Representative Summary The Customer Service Specialist supports daily customer ... Process return goods authorizations (RGAs), coordinating returns with customers and internal ...

Rochester Optical

Inventory Specialist

Rochester, NY · On-site

$17.50 - $22.25/hr

... Specialist will be responsible for various inventory control operations, including cycle counts ... Effectively and correctly return goods to vendors * Prepare and maintain multi inter-company ...

Highline Warren

Customer Service Specialist

Memphis, TN · On-site

$15.25 - $20/hr

... return goods authorizations (RGAs), coordinating returns with customers and internal partners and issuing accurate credits • Issue credits, debits, and account adjustments in accordance with ...

Highline Warren

Customer Service Specialist

Memphis, TN · On-site

$15.25 - $20/hr

... return goods authorizations (RGAs), coordinating returns with customers and internal partners and issuing accurate credits • Issue credits, debits, and account adjustments in accordance with ...

Douglas

Replacement Parts Specialist

Alexandria, MN

Collaborate with the Replacement Parts Specialist 2 to coordinate the return of parts using the RGA (Return Goods Authorization) system. * Collaborate with the Replacement Parts Specialist 2 to ...

Posted today

SNAP Diagnostics

Inventory Specialist II

Wellford, SC · On-site

$16.25 - $20.75/hr

Specialist II is responsible for managing slotting, bin resolutions, and troubleshooting order ... Investigate and resolve return goods issuesfrom vendors/customers * Troubleshoot order processing ...

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Return Goods Specialist information

What is the difference between Return Goods Specialist vs Customer Service Representative?

Return Goods SpecialistCustomer Service Representative
Handles product returns, exchanges, and warranty claimsProvides general customer support and assistance
Requires knowledge of return policies and inventory managementRequires communication skills and problem-solving abilities
Works mainly in warehouses, retail, or logistics environmentsWorks in call centers, retail stores, or office settings
Commonly holds certifications related to logistics or customer serviceOften has customer service or communication certifications

The Return Goods Specialist focuses specifically on processing product returns and managing related logistics, while the Customer Service Representative handles a broader range of customer inquiries and support. Both roles require strong communication skills, but the Return Goods Specialist has specialized knowledge in return policies and inventory management, often working in logistics or retail environments.

What does a return goods specialist do?

A return goods specialist manages the process of handling returned products from customers, inspecting items for damage or defects, and processing refunds or exchanges. They often use inventory management systems and work in warehouse or retail environments to ensure accurate and efficient returns handling.

What job categories do people searching Return Goods Specialist jobs look for?

The top searched job categories for Return Goods Specialist jobs are:

Return Goods Specialist jobs near you
Infographic showing various Return Goods Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution.

Returns Specialist

Lonestar Electric Supply

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Lonestar Electric Supply rating

7.9

Company rating: 7.9 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

129th of 417 rated retail wholesalers

Job description

Description

VETERANS ARE ENCOURAGED TO APPLY

Lonestar Electric Supply is seeking a detail-oriented Returns Specialist to support company-wide inventory optimization efforts by managing vendor return programs and recovering value from slow-moving or excess inventory. This role serves as the primary liaison between vendors and branch operations, ensuring that return processes are executed accurately, efficiently, and in compliance with vendor requirements. The Returns Specialist plays a critical role in converting stagnant inventory into credit while supporting overall inventory health across the organization.


Responsibilities:


Review inventory reports to identify slow-moving, obsolete, or excess inventory eligible for vendor return programs.
Coordinate with vendors to secure Return Goods Authorizations (RGAs) and navigate vendor policies to maximize credit recovery.
Serve as the primary point of contact for branch managers regarding vendor return requirements and processes.
Provide clear direction to branches on materials to be returned, packaging standards, and required documentation.
Ensure compliance with vendor return requirements to prevent rejected shipments or lost credits.
Coordinate and track return shipments, including LTL freight scheduling and delivery confirmation.
Reconcile returned materials with vendor credit memos to ensure accurate financial recovery.
Maintain detailed records of return activity, pending credits, and completed recoveries.
Follow up with vendors to ensure timely issuance of credits and resolution of discrepancies.
Support reduction of expired or denied returns through consistent monitoring and follow-up.
Collaborate with purchasing, operations, and branch teams to improve inventory management practices.
Provide visibility to leadership on return activity, credit recovery, and inventory improvement opportunities.
Perform other related duties as assigned by leadership.


Requirements:

  •  High school diploma or equivalent required; associate degree in business or supply chain preferred.
  •  3-5 years of experience in inventory, procurement, or vendor relations required.
  • Strong communication and follow-up skills.
  • Proficient in Microsoft Office, particularly Excel; experience with Epicor Eclipse or similar ERP system a plus.
  • Excellent organizational skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Familiarity with purchase orders, vendor credits, and inventory reconciliation required.

Physical Requirements:


Must be able to remain in a stationary position 50% of the time.
Regularly operates a computer and other office productivity machinery such as a calculator, copy machine, and computer printer.
Occasional interaction with warehouse environments may be required.


Benefits:


Medical, dental, life and vision insurance
401(k) Retirement Plan and Match
Paid Time Off
Specified Holiday Pay


Disclaimer:
This job description is a general outline of the day-to-day duties to be expected and may not cover all job responsibilities that may be assigned by management.

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