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The AWS Website team is looking for an experienced, data-driven Digital Marketing Manager to join the AWS Channels Marketing team. The role will work with stakeholders to bring great digital experiences customer experiences to life, driving strategy and creative for the websites biggest experiences with a mixture of white-glove creation, consultation on leveraging scalable website systems, and a test-and-learn roadmap.
The ideal candidate will be able to manage multiple programs at one time, and will have a proven track record executing digital experiences and experimental roadmaps from ideation through launch that drive against key KPIs. This role requires effective marketing partner communication skills, as well as a clear understanding of AWS brand guidelines and standards, website features and tools, and technical capabilities. Moreover, as the marketer responsible for optimizing our customers experiences, they will be responsible for overseeing end to end analysis and developing a test and learn roadmap. This is a high visibility and high impact workstream that works across AWS Marketing.
Key job responsibilities
* Create world-class customer experiences on AWS digital properties
* Define, maintain and enhance with the goal of raising customer awareness of and drive AWS demand
* Collaborate with stakeholders across various web, marketing, engineering, UX, product management, and business teams to identify and drive innovative website solutions that achieve business goals and raise the bar for customer experience with each launch.
* Work closely with the AWS business intelligence and operations, engineering, partner marketing, and/or product management teams to define and improve website instrumentation, multi-variate testing and other relevant website intelligence.
* Identify and optimize internal web authoring workflows to create efficiencies and process standards.
* Approach quality assurance (QA) with a high degree of rigor to ensure the customer experience meets a high quality bar before publication.
BASIC QUALIFICATIONS
- 5+ years of professional non-internship marketing experience
- Experience using data and metrics to drive improvements
- Experience in digital marketing and content production timelines and process
- Experience leading website operational teams and processes
- Experience with web development, specifically with Adobe Experience Manager (AEM) or other enterprise CMS
PREFERRED QUALIFICATIONS
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation
- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion
- Experience with A/B testing, especially around audience segmentation and targeting
- Experience managing production teams and assigning work based on intake priority
- Experience working in ticketing platforms such as Asana, JIRA, Workfront or similar tools
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 82,700.00 - 137,900.00 USD annually