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Internship Pottery Barn Customer Service Jobs (NOW HIRING)

NY · On-site

$90 - $120/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

General Manager, Pottery Barn, Grand Blvd, Sandestin FL Destin, FL, United States We hope you're ... You will ensure that all internal and external customers receive exemplary customer service and ...

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Internship Pottery Barn Customer Service information

Does Pottery Barn offer internships?

Pottery Barn offers internships in various departments, including customer service, providing students and recent graduates with hands-on experience in retail operations. These internships typically require a commitment during the summer or academic year and may involve training in customer interaction and store procedures.

What is the internship Pottery Barn customer service hiring process?

The internship at Pottery Barn Customer Service typically involves submitting an online application, followed by a phone or virtual interview to assess communication skills and customer service experience. Successful candidates may then participate in in-person interviews and background checks before receiving an offer, with training provided on company policies and customer interaction tools.

What are the key skills and qualifications needed to thrive as an Internship Pottery Barn Customer Service representative?

To thrive as an Internship Pottery Barn Customer Service representative, you need strong interpersonal skills, problem-solving abilities, and a basic understanding of retail or customer service, often supported by a high school diploma or current enrollment in a related program. Familiarity with point-of-sale (POS) systems, customer relationship management (CRM) software, and basic Microsoft Office tools is typically required. Outstanding communication, patience, and a positive attitude help you connect with customers and resolve issues effectively. These skills and qualities ensure efficient customer support, enhance the shopping experience, and contribute to the overall success of the store.

What types of customer interactions can I expect during an internship with Pottery Barn Customer Service?

As an intern with Pottery Barn Customer Service, you’ll interact with customers through various channels such as phone, email, and live chat. You’ll assist with inquiries about products, orders, returns, and store policies, often acting as the first point of contact. This role requires patience and professionalism, as you may occasionally handle challenging situations or resolve complaints. You’ll work closely with experienced team members who provide guidance and feedback, making it a great opportunity to develop strong communication and problem-solving skills in a fast-paced retail environment.

What does an Internship Pottery Barn Customer Service representative do?

An Internship Pottery Barn Customer Service representative assists customers with inquiries, orders, and product information, both in-store and online. They help resolve issues, process returns or exchanges, and ensure a positive shopping experience for customers. Interns typically receive training in customer service protocols, gain practical skills working with customers, and support the team in daily store operations. The position is ideal for those interested in retail, communication, and problem-solving.
More about Internship Pottery Barn Customer Service jobs
What cities are hiring for Internship Pottery Barn Customer Service jobs? Cities with the most Internship Pottery Barn Customer Service job openings:
What are the most commonly searched types of Pottery Barn Customer Service jobs? The most popular types of Pottery Barn Customer Service jobs are:
What states have the most Internship Pottery Barn Customer Service jobs? States with the most job openings for Internship Pottery Barn Customer Service jobs include:
Infographic showing various Internship Pottery Barn Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Distribution Planner - Pottery Barn

Rejuvenation

San Francisco, CA • On-site

$83K - $96K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago


Job description

About the Team

The Distribution Team is responsible for managing the movement of goods from suppliers or warehouses to retail locations, customers, or other distribution centers. Their core focus is to ensure that the right products are delivered to the right place, at the right time, and in the right condition.

About the Role 

The Distribution Planner will manage the Allocation functions, systems, and processes necessary to maintain appropriate store inventory levels. Allocation of inventory from Distribution Center to stores via current system. Reports to the Manager of Distribution. 

This role requires being onsite in our office Monday through Thursday, and remote option on Friday.

Responsibilities 

  • Utilize and control the store allocation systems 
  • Ensure stores maintain appropriate in-stock, service levels, and weeks on hand objectives 
  • Set up appropriate system parameters, profiles, safety stocks, display minimums, etc., to achieve store/item in stock goals and objectives. Manage allocation system to rate of sale 
  • Set-up and maintenance of the allocation system to ensure timely processing of new, current, and discontinued merchandise 
  • Plan and execute allocations to support Visual floor sets and Perimeter or bay requirements by store group 
  • Support specialized store assortments (warm weather, Flagship, bay variations, special purchase or store needs) 
  • Can quickly get to the heart of a problem and disregard irrelevant information
  • Special projects, analysis, and report assignments as needed 
  • Ready to lead 1-2 direct reports
  • Is able to manage workload of self + direct reports (broader scope)
  • comfortable communicating and working with Managers and Directors in other functions

Criteria

  • 4 + years in allocation, distribution, or planning experience  
  • You have a Bachelor's degree in Business or related field (an equivalent combination of related education, training, and experience may be considered)
  • Deep understanding of how to use data to drive decisions and communicate business needs effectively
  • You have superior computer skills including business applications such as MS Windows and MS Office including Excel, Word and Access
  • Understanding of retail operations, product lifecycle, and inventory strategies
  • Strong analytical skills with the ability to interpret data and make informed decisions to help drive the business

Our Culture & Values 

We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing. 

People First 

Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:
 

Benefits

  • A generous discount on all WSI brands
  • A 401(k) plan and other investment opportunities
  • Paid vacations, holidays, and time off to volunteer
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits
  • Tax-free commuter benefits
  • A wellness program that supports your physical, financial and emotional health

Continued Learning

  • In-person and online learning opportunities through WSI University
  • Cross-brand and cross-function career opportunities 
  • Resources for self-development
  • Advisor (Mentor) program
  • Career development workshops, learning programs, and speaker series   

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

The expected starting pay range for this position is $83,000-$96,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.   

Our Company
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.