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Internship Pottery Barn Customer Service Jobs (NOW HIRING)

Rejuvenation

Design Coordinator - Pottery Barn

San Francisco, CA · On-site

$25 - $29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids ... customer service, and enhancing the lives of our customers and the communities where we operate.

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Internship Pottery Barn Customer Service information

Does Pottery Barn offer internships?

Pottery Barn offers internships in various departments, including customer service, providing students and recent graduates with hands-on experience in retail operations. These internships typically require a commitment during the summer or academic year and may involve training in customer interaction and store procedures.

What is the internship Pottery Barn customer service hiring process?

The internship at Pottery Barn Customer Service typically involves submitting an online application, followed by a phone or virtual interview to assess communication skills and customer service experience. Successful candidates may then participate in in-person interviews and background checks before receiving an offer, with training provided on company policies and customer interaction tools.

What are the key skills and qualifications needed to thrive as an Internship Pottery Barn Customer Service representative?

To thrive as an Internship Pottery Barn Customer Service representative, you need strong interpersonal skills, problem-solving abilities, and a basic understanding of retail or customer service, often supported by a high school diploma or current enrollment in a related program. Familiarity with point-of-sale (POS) systems, customer relationship management (CRM) software, and basic Microsoft Office tools is typically required. Outstanding communication, patience, and a positive attitude help you connect with customers and resolve issues effectively. These skills and qualities ensure efficient customer support, enhance the shopping experience, and contribute to the overall success of the store.

What types of customer interactions can I expect during an internship with Pottery Barn Customer Service?

As an intern with Pottery Barn Customer Service, you’ll interact with customers through various channels such as phone, email, and live chat. You’ll assist with inquiries about products, orders, returns, and store policies, often acting as the first point of contact. This role requires patience and professionalism, as you may occasionally handle challenging situations or resolve complaints. You’ll work closely with experienced team members who provide guidance and feedback, making it a great opportunity to develop strong communication and problem-solving skills in a fast-paced retail environment.

What does an Internship Pottery Barn Customer Service representative do?

An Internship Pottery Barn Customer Service representative assists customers with inquiries, orders, and product information, both in-store and online. They help resolve issues, process returns or exchanges, and ensure a positive shopping experience for customers. Interns typically receive training in customer service protocols, gain practical skills working with customers, and support the team in daily store operations. The position is ideal for those interested in retail, communication, and problem-solving.
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Internship Pottery Barn Customer Service jobs near you
Infographic showing various Internship Pottery Barn Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Store Monogrammer, Part Time Flex, Corte Madera- Pottery Barn Kids

Rejuvenation

Corte Madera, CA • On-site

$18 - $20/hr

Part-time

Re-posted 13 days ago

Job description

POSITION: MONOGRAMMER                    

REPORTS TO:  GENERAL MANAGER                        

TYPE: NON-EXEMPT 

BRAND: POTTERY BARN KIDS 

 

PRIMARY FUNCTION: Provide guests with personalized Pottery Barn Kids merchandise utilizing monogram machine and tools.

 

ESSENTIAL DUTIES & RESPONSIBILITIES: 

  • Monogrammer will select items for personalization and match guest orders.

  • Monogrammer must have high attention to detail and ensure that needle and threading matches guest specifications.

  • Monogrammer must assess embroidered items for any frayed threading and assure quality before items are picked up by guest.

  • Monogrammer must be comfortable performing routine maintenance and upkeep on embroidery machine.

SKILLS/KNOWLEDGE: 

  • 1-2 years retail sales experience (specialty retail preferred, but not required) 
  • 1-2 years customer service experience 

  • Proven ability to prioritize and handle multiple tasks simultaneously 

PHYSICAL REQUIREMENTS: 

  • Ability to operate embroidery machine and adhere to safety practices and policies

  • Ability to be mobile on the sales floor for extended periods of time 
  • Ability to operate POS system 
  • Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques 

  • Full time associates are expected to have open availability to meet the needs of the business. Casual associates must be available to work a minimum of two regularly-scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and one regularly-scheduled shift during the week (Monday-Thursday). Associates must be available for annual inventory and entire holiday season (November and December). 

EDUCATION:  High school diploma (or equivalent) preferred 

This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $18.00 - $20.00 per hour.

 WSI has an accommodation process in place and provides reasonable accommodations upon request for applicants with disabilities in accordance with applicable legislation.   

Our Company
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

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