ZipRecruiter

Log In

1

Internship Help Desk Tier Two Jobs (NOW HIRING)

Kitsap Credit Union

Help Desk Tier I

Bremerton, WA · On-site

$28.29 - $34.09/hr

As a $2 + billion-asset credit union, we are deeply committed to our members' financial wellbeing ... The Help Desk Tier I's role is to ensure proper computer operation so that end-users can accomplish ...

Kitsap

Help Desk Tier I

Bremerton, WA · On-site

$28.29 - $34.09/hr

As a $2 + billion-asset credit union, we are deeply committed to our members' financial wellbeing ... The Help Desk Tier I's role is to ensure proper computer operation so that end-users can accomplish ...

OBXtek

Help Desk Tier II/ Public Trust

Washington, DC · On-site

$22.75 - $30.50/hr

Provide excellent Level 1 and Level 2 Service Desk support and exemplary customer service to on ... Ensure smooth daily operations of the help desk, and as often as possible, assume leadership role ...

Sparibis

Help Desk- Tier I

Orlando, FL · On-site +1

$19.25 - $26.25/hr

Must have Tier 1 help desk experience. * ServiceNow experience. Responsibilities * Provide Tier 1 technical support as the central point of contact for all IT-related inquiries and end user requests.

Valcom

Tier II Help Desk Support

Hazelwood, MO · On-site

$25 - $30/hr

Join Us as a Tier 2 Help Desk Technician at Potter Global Technologies At Potter Global Technologies, we've been protecting lives around the world for over 125 years-and we're just getting started.

Solvere One

Help Desk Technician - Tier 2 (MSP)

Dulles, VA · On-site

$60K - $75K/yr

Help Desk Technician Tier 2 is responsible for resolving all tier 2 issues and passing all other requests on to Tier 3 technicians. Employees will be expected to remotely interact with clients daily ...

Solvere One

Help Desk Technician - Tier 2 (MSP)

Dulles, VA · On-site

$60K - $75K/yr

Help Desk Technician Tier 2 is responsible for resolving all tier 2 issues and passing all other requests on to Tier 3 technicians. Employees will be expected to remotely interact with clients daily ...

previous pagenext page

Showing results 21-40

All JobsInternship JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsInternship Help Desk Tier Two Jobs

Internship Help Desk Tier Two information

See salary details

$10

$20

$33

How much do internship help desk tier two jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for internship help desk tier two in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is a Tier Two internship at the internship help desk?

A Tier Two internship at the internship help desk typically involves more advanced technical support responsibilities, such as troubleshooting complex issues, assisting with system configurations, and providing guidance to Tier One interns or users. Interns in this role often develop skills in problem-solving, customer service, and technical tools like ticketing systems and remote support software.

What is an internship help desk tier two job description?

An Internship Help Desk Tier Two role involves providing technical support to users, troubleshooting hardware and software issues, and resolving more complex problems that Tier One support cannot handle. Interns in this position typically use ticketing systems, have basic knowledge of networking and operating systems, and work under supervision to develop technical skills while assisting end-users. The role often requires strong communication skills and a willingness to learn about IT support processes.

What cities are hiring for Internship Help Desk Tier Two jobs?

Cities with the most Internship Help Desk Tier Two job openings:

What are the most commonly searched types of Help Desk Tier Two jobs?

The most popular types of Help Desk Tier Two jobs are:

What states have the most Internship Help Desk Tier Two jobs?

States with the most job openings for Internship Help Desk Tier Two jobs include:

What are popular job titles related to Internship Help Desk Tier Two jobs?

For Internship Help Desk Tier Two jobs, the most frequently searched job titles are:

Internship Help Desk Tier Two jobs near you

Service Desk Tier 2

Fort Worth, TX • On-site

The Tatitlek Corporation
IT Services • 501 - 1,000 employees
Learn more about The Tatitlek Corporationexternal

Full-time

Re-posted 23 days ago

Job description

Overview
SUMMARY:
The Service Desk Tier 2 Tech Support shall be responsible for IT problems or requests that cannot be resolved at the Service Desk Tier 1 level. Tier 2 technicians shall be responsible for responding to and resolving "IT" Service Desk tickets on a timely manner. The persons assigned to this function will work directly with end users either remotely or at the customer's location until the incident or request is resolved. The contractor filling this position shall also be able to perform all duties and responsibilities at the Service Desk Tier 1 position level.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Analyze incidents or problems, identify root causes, diagnose, troubleshoot, and resolve a range of medium to complex software, hardware, and connectivity issues.
  • Ask probing questions, research, analyze, and rectify problems and resolve the incidents or problems if such incidents or problems are identified as minor.
  • If the incidents or problems are identified as major and require a code or configuration change, the Tier 2 Support team routes the ticket to the Tier 3 Support team.

EDUCATION AND EXPERIENCE:
  • General understanding and knowledge of the Microsoft computing environment.
  • At least 2 years of experience or more with resolving and recording software and hardware customer incidents and requests.
  • At least 2 years of experience with effectively analyzing, troubleshooting, researching, resolving tracking, documenting and when necessary escalating customer incidents and requests to the appropriate office or staff member using a ticketing database (Remedy).
  • At least 2 years working knowledge of and experience with PCs, laptops, tablets, peripherals, and related hardware technologies; Microsoft Windows XP, Windows 7, Windows 10 Operating System, the latest version of Microsoft Office and a host of other commonly used software.
  • CompTia Network+, or A+ is required, Network+ preferred for this position.

SKILLS, KNOWLEDGE AND ABILITIES:
  • Must possess a good understanding of basic networking technologies; e-mail systems, remote desktop applications, desktop applications, IT troubleshooting techniques, and shall possesses good written and oral communication skills.

PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT:
Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system.
SUPERVISORY RESPONSIBILITIES:
None.
ADDITIONAL QUALIFYING FACTORS:
As a condition of employment, must pass a pre-employment drug screening, as well as have acceptable reference and background check results.
As an equal opportunity employer, The Tatitlek Corporation recognizes that our strength lies in our people. Discrimination and all unlawful harassment, including sexual harassment, in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment. We support and obey laws that prohibit discrimination everywhere we do business.

Apply