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Internship Help Desk Tier Two Jobs in Springfield, MA

Kinsley Group

Help Desk Technician

East Granby, CT · On-site

$26 - $32/hr

The Help Desk Technician will provide technical assistance and training to employees while ... High school diploma or equivalent; 2+ years of related experience or a combination of education and ...

Kinsley Group

Help Desk Technician

East Granby, CT · On-site

$20 - $27/hr

The Help Desk Technician will provide technical assistance and training to employees while ... High school diploma or equivalent; 2+ years of related experience or a combination of education and ...

nLeague Services Inc

Help Desk Analyst

Hartford, CT · On-site

$20.75 - $28.25/hr

Help Desk Analyst Client: CT DCF Location: 505 Hudson Street Hartford, Connecticut 06106-0000 Shift ... over 2,000 social workers and case managers, the application has been enhanced and modified ...

Global Channel Management, Inc.

Help desk

Windsor, CT · On-site

$18/hr

Two to four years of professional IT experience. * Strong knowledge of IT operations, responsibilities, work flow processes and procedures to resolve most inquiries independently. * Good analytical ...

Acusensus United States

Helpdesk Support

East Hartford, CT · On-site

$19.75 - $26.50/hr

Provide day-to-day Help Desk services and escalate unresolved issues to the appropriate point of ... changes, no two shifts look the same and you'll build real technical depth in Linux and AWS ...

Acusensus United States

Helpdesk Support

East Hartford, CT · Remote

$19.75 - $26.50/hr

Provide day-to-day Help Desk services and escalate unresolved issues to the appropriate point of ... changes, no two shifts look the same and you'll build real technical depth in Linux and AWS ...

Acusensus United States

Helpdesk Support

East Hartford, CT · On-site

$19.75 - $26.50/hr

Provide day-to-day Help Desk services and escalate unresolved issues to the appropriate point of ... changes, no two shifts look the same and you'll build real technical depth in Linux and AWS ...

BEST FITNESS

FRONT DESK ASSOCIATE

Springfield, MA · On-site

$15 - $16/hr

Our top-tier management team all started right here at the front desk, so you know the ... Employees receive TWO! complimentary gym memberships- one for themselves and one to give away to a ...

Inserso

Network Support Technician

Hartford, CT · On-site

... Service Desk supported Tier II environment. This position relies on instructions and pre ... helpdesk or customer support role. * Demonstrated ability to troubleshoot and resolve desktop ...

Finalsite

Senior Director Sales

Glastonbury, CT · On-site +1

Join us and help shape stronger school communities around the world SUMMARY The Senior Director of ... 1, Tier 2, and Tier 3 public school district segments. This leader owns full-lifecycle selling ...

Advocare LLC

Front Desk

West Springfield, MA · On-site

$15 - $19.25/hr

One to two years of Medical office experience. Be able to multitask in a fast-paced environment ... You will be asked to help with patient-related tasks such as faxing and receiving records. Prior ...

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All JobsHelp Desk Tier Two JobsInternship Help Desk Tier Two JobsInternship Help Desk Tier Two Jobs in Springfield, MA

Internship Help Desk Tier Two information

See Springfield, MA salary details

$10

$20

$33

How much do internship help desk tier two jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for internship help desk tier two in Springfield, MA is $20.77, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $22.98 per hour, depending on experience, location, and employer.

What is a Tier Two internship at the internship help desk?

A Tier Two internship at the internship help desk typically involves more advanced technical support responsibilities, such as troubleshooting complex issues, assisting with system configurations, and providing guidance to Tier One interns or users. Interns in this role often develop skills in problem-solving, customer service, and technical tools like ticketing systems and remote support software.

What is an internship help desk tier two job description?

An Internship Help Desk Tier Two role involves providing technical support to users, troubleshooting hardware and software issues, and resolving more complex problems that Tier One support cannot handle. Interns in this position typically use ticketing systems, have basic knowledge of networking and operating systems, and work under supervision to develop technical skills while assisting end-users. The role often requires strong communication skills and a willingness to learn about IT support processes.

What cities near Springfield, MA are hiring for Internship Help Desk Tier Two jobs?

Cities near Springfield, MA with the most Internship Help Desk Tier Two job openings:

Internship Help Desk Tier Two jobs near you

Help Desk Technician

East Granby, CT • On-site

Kinsley Group
Oil and Gas Extraction • 51 - 200 employees
Learn more about Kinsley Groupexternal

$26 - $32/hr

Full-time

Re-posted 14 days ago

Job description

Description:

Kinsley is seeking a Help Desk Technician to provide user support while also serving as a backup for monitoring and maintaining the organization's computer systems and networks.  


The Help Desk Technician will provide technical assistance and training to employees while supporting and maintaining our technology infrastructure.
 

Kinsley Power Systems, a family-owned business, has been an industry leader in generator service, sales, and rentals for over 60 years. We are a generator distributor headquartered in East Granby, CT with locations throughout the northeast. At Kinsley, we are dedicated to exceeding our customers’ expectations in an environment that is enjoyable and rewarding.


Essential Functions and Responsibilities: 

  • Install and configure computer hardware, operating systems, and applications.
  • Set up new user accounts and resolve password and access issues.
  • Provide technical support via phone, in-person, or remote assistance.
  • Create and maintain documentation, reports, and system diagrams.
  • Develop and conduct training on new and existing systems and software.
  • Support the roll-out and testing of new applications and technologies.
  • Diagnose and troubleshoot hardware, software, and network issues.
  • Collaborate with colleagues and external consultants to resolve challenges.
  • Serve as a backup for monitoring and maintaining systems and networks.
  • Multi-task and prioritize multiple open cases to ensure timely resolution.

Education, Skills and Qualifications:

  • High school diploma or equivalent; 2+ years of related experience or a combination of education and experience.
  • Strong knowledge of Microsoft Software and TCP/IP Networking.
  • Flexibility to work nights, weekends, and on-call hours as needed.
  • Excellent customer service skills and verbal communication abilities.
  • A strong sense of urgency, integrity, and drive for success.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Requirements: