1

Internship Email Chat Support Jobs in California

Customer Support Agent CL

San Francisco, CA · On-site

$22 - $29.50/hr

Respond to customer inquiries through email, chat, phone, or other support channels. * Provide accurate information and clear solutions to customer questions and concerns. * Troubleshoot and resolve ...

New

Customer Support Agent KE

San Francisco, CA · On-site

$22 - $29.50/hr

Respond to customer inquiries through email, chat, phone, or other support channels. * Provide accurate information and clear solutions to customer questions and concerns. * Troubleshoot and resolve ...

New

Customer Care Representative PT

San Francisco, CA · On-site

$18.75 - $25.50/hr

... support customers throughout their experience with the company. The ideal candidate is friendly ... Respond to customer inquiries through email, chat, phone, and other communication channels.

New

Finance Customer Support Associate

San Jose, CA · On-site +1

$20.50 - $28.25/hr

We help teams deliver fast, human support across email, chat, phone, WhatsApp, and more - without the complexity of legacy helpdesks. We're a challenger brand in a category dominated by over ...

Merchant Support Representative

Newport Beach, CA · On-site

$19.25 - $26/hr

Provide support to customers via inbound phone calls, email, chat, and ticketing systems. * Respond to customer inquiries in a timely, accurate, and professional manner while meeting quality and ...

New

... support requests and prioritize them based on impact • The discipline to actively manage help desk tickets and internal IT tasks without getting distracted by email, chat, or other ad-hoc ...

_*]:min-w-0 gap-3 !gap-3.5"> What We Do Insurance is a $10T industry still running on PDFs, email ... Begin covering our chat support channel, where speed and accuracy are key. * Contribute to our ...

Provide high-quality technical support by responding in real-time to customer needs in cases submitted via email, chat, and/or phone interactions. * Empower our customers to be successful .Analyze ...

Customer Care Coordinator

Los Angeles, CA · On-site

$19.50 - $25.25/hr

Provide support via email, chat, and phone * Assist with updates, changes and general client inquiries. * Share helpful information related to upcoming plans and arrangements. * Follow up with ...

Provide Tier 1, Tier 2, and Tier 3 distance technical support via phone, VTC, email, chat, or other unclassified or classified remote means, systematically troubleshooting system issues to diagnose ...

System Support Specialist

San Diego, CA · On-site

$36.52 - $40.36/hr

Provide Tier 1, Tier 2, and Tier 3 distance technical support via phone, VTC, email, chat, or other unclassified or classified remote means, systematically troubleshooting system issues to diagnose ...

Provide Tier 1, Tier 2, and Tier 3 distance technical support via phone, VTC, email, chat, or other unclassified or classified remote means, systematically troubleshooting system issues to diagnose ...

Showing results 21-40

Internship Email Chat Support information

What is the difference between Internship Email Chat Support vs Customer Service Representative?

AspectInternship Email Chat SupportCustomer Service Representative
CredentialsHigh school diploma or ongoing educationHigh school diploma or equivalent; some roles may prefer post-secondary education
Work EnvironmentRemote or office-based, focusing on email and chat communicationOffice or remote, handling calls, emails, and live chat
Industry UsageCommon in tech, e-commerce, and service sectorsWidespread across retail, telecom, and service industries
Search & Comparison IntentEntry-level, training, and internship opportunitiesFull-time customer support roles with more responsibilities

Internship Email Chat Support roles are typically entry-level positions focused on assisting customers via email and chat, often as part of training or internship programs. Customer Service Representatives handle a broader range of communication channels and responsibilities, often requiring more experience. Both roles are vital in customer support but differ mainly in experience level and scope of duties.

What are the most commonly searched types of Email Chat Support jobs in California?

The most popular types of Email Chat Support jobs in California are:

What are popular job titles related to Internship Email Chat Support jobs in California?

For Internship Email Chat Support jobs in California, the most frequently searched job titles are:

What cities in California are hiring for Internship Email Chat Support jobs?

Cities in California with the most Internship Email Chat Support job openings:

Customer Support Agent CL

Simera

San Francisco, CA • On-site

$22 - $29.50/hr

Other

Posted 2 days ago

New


Job description

Customer Support Agent

We are seeking a customer-focused and proactive Customer Support Agent to assist customers, resolve inquiries, and provide an excellent experience across different communication channels. The ideal candidate is an effective communicator, patient, organized, and able to identify customer needs and provide timely and accurate solutions.

Responsibilities
  • Respond to customer inquiries through email, chat, phone, or other support channels.
  • Provide accurate information and clear solutions to customer questions and concerns.
  • Troubleshoot and resolve customer issues efficiently and professionally.
  • Escalate complex or unresolved issues to the appropriate team.
  • Follow up with customers to ensure their concerns have been properly addressed.
  • Maintain accurate records of customer interactions and resolutions.
  • Identify recurring issues and communicate customer feedback to internal teams.
  • Follow company policies, procedures, and customer service standards.
  • Maintain a positive, professional, and customer-focused attitude.
  • Collaborate with internal teams to resolve customer requests and improve the overall customer experience.
Required Skills
  • Excellent verbal and written communication skills.
  • Strong customer service and interpersonal skills.
  • Active listening and problem-solving abilities.
  • Strong attention to detail.
  • Ability to multitask and prioritize customer requests.
  • Ability to remain calm and professional when handling difficult customers.
  • Comfortable using computers, CRM systems, ticketing platforms, and other digital tools.
  • Ability to learn new systems and processes quickly.
  • Strong organizational and time-management skills.
Requirements
  • Previous experience in customer support, customer service, call center, help desk, or a similar role.
  • Strong communication and customer service skills.
  • Ability to work independently and as part of a remote team.
  • Ability to manage multiple customer requests efficiently.
  • Reliable internet connection and a suitable setup for remote work.
  • Professional, positive, and customer-oriented attitude.
  • English proficiency is required if supporting English-speaking customers.

By applying to this position, we'll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.