IT Specialist
Irvine, CA · On-site
... support requests and prioritize them based on impact • The discipline to actively manage help desk tickets and internal IT tasks without getting distracted by email, chat, or other ad-hoc ...
IT Specialist
Irvine, CA · On-site
... support requests and prioritize them based on impact • The discipline to actively manage help desk tickets and internal IT tasks without getting distracted by email, chat, or other ad-hoc ...
Virtual Travel Customer Service
Sacramento, CA · Remote
$16 - $20.25/hr
Provide assistance through email, chat, and phone communication * Help with itinerary changes ... Customer support experience preferred * Reliable and organized * Comfortable using online tools and ...
Virtual Travel Customer Service
Sacramento, CA · Remote
$16 - $20.25/hr
Provide assistance through email, chat, and phone communication * Help with itinerary changes ... Customer support experience preferred * Reliable and organized * Comfortable using online tools and ...
Virtual Travel Customer Service
Lancaster, CA · Remote
$15.75 - $20/hr
Provide assistance through email, chat, and phone communication * Help with itinerary changes ... Customer support experience preferred * Reliable and organized * Comfortable using online tools and ...
Virtual Travel Customer Service
Lancaster, CA · Remote
$15.75 - $20/hr
Provide assistance through email, chat, and phone communication * Help with itinerary changes ... Customer support experience preferred * Reliable and organized * Comfortable using online tools and ...
Virtual Travel Customer Service
Bakersfield, CA · Remote
$15.50 - $19.75/hr
Provide assistance through email, chat, and phone communication * Help with itinerary changes ... Customer support experience preferred * Reliable and organized * Comfortable using online tools and ...
Virtual Travel Customer Service
Bakersfield, CA · Remote
$15.50 - $19.75/hr
Provide assistance through email, chat, and phone communication * Help with itinerary changes ... Customer support experience preferred * Reliable and organized * Comfortable using online tools and ...
Virtual Travel Customer Service
San Diego, CA · Remote
$16 - $20.25/hr
Provide assistance through email, chat, and phone communication * Help with itinerary changes ... Customer support experience preferred * Reliable and organized * Comfortable using online tools and ...
Virtual Travel Customer Service
San Diego, CA · Remote
$16 - $20.25/hr
Provide assistance through email, chat, and phone communication * Help with itinerary changes ... Customer support experience preferred * Reliable and organized * Comfortable using online tools and ...
Virtual Travel Customer Service
Los Angeles, CA · Remote
$16.25 - $20.50/hr
Provide assistance through email, chat, and phone communication * Help with itinerary changes ... Customer support experience preferred * Reliable and organized * Comfortable using online tools and ...
Virtual Travel Customer Service
Los Angeles, CA · Remote
$16.25 - $20.50/hr
Provide assistance through email, chat, and phone communication * Help with itinerary changes ... Customer support experience preferred * Reliable and organized * Comfortable using online tools and ...
Virtual Travel Customer Service
Fresno, CA · Remote
$15 - $18.75/hr
Provide assistance through email, chat, and phone communication * Help with itinerary changes ... Customer support experience preferred * Reliable and organized * Comfortable using online tools and ...
Virtual Travel Customer Service
Fresno, CA · Remote
$15 - $18.75/hr
Provide assistance through email, chat, and phone communication * Help with itinerary changes ... Customer support experience preferred * Reliable and organized * Comfortable using online tools and ...
Customer Care Coordinator
Los Angeles, CA · Remote
$19.50 - $25.25/hr
Key Responsibilities * Provide support via email, chat, and phone * Assist with updates, changes and general client inquiries. * Share helpful information related to upcoming plans and ...
Customer Care Coordinator
Los Angeles, CA · Remote
$19.50 - $25.25/hr
Key Responsibilities * Provide support via email, chat, and phone * Assist with updates, changes and general client inquiries. * Share helpful information related to upcoming plans and ...
Passenger Services Advisor, Uniworld
Costa Mesa, CA · On-site
$23/hr
Respond to guest and travel advisor inquiries by email, chat and phone. * Provide thorough, concise ... We not only encourage and support diversity in the workplace, we celebrate it! If you feel you have ...
Quick apply
Passenger Services Advisor, Uniworld
Costa Mesa, CA · On-site
$23/hr
Respond to guest and travel advisor inquiries by email, chat and phone. * Provide thorough, concise ... We not only encourage and support diversity in the workplace, we celebrate it! If you feel you have ...
Customer Care Coordinator
Los Angeles, CA · On-site
$19.50 - $25.25/hr
Provide support via email, chat, and phone * Assist with updates, changes and general client inquiries. * Share helpful information related to upcoming plans and arrangements. * Follow up with ...
Customer Care Coordinator
Los Angeles, CA · On-site
$19.50 - $25.25/hr
Provide support via email, chat, and phone * Assist with updates, changes and general client inquiries. * Share helpful information related to upcoming plans and arrangements. * Follow up with ...
Click here for applicant chat support or call the following number for support 1-877-974-7437. ***Qualified applicants will be contacted via email with the next step in the recruitment process*
Click here for applicant chat support or call the following number for support 1-877-974-7437. ***Qualified applicants will be contacted via email with the next step in the recruitment process*
Provide high-quality technical support by responding in real-time to customer needs in cases submitted via email, chat, and/or phone interactions. * Empower our customers to be successful .Analyze ...
Provide high-quality technical support by responding in real-time to customer needs in cases submitted via email, chat, and/or phone interactions. * Empower our customers to be successful .Analyze ...
eCommerce Customer Support & Sales Order Fulfillment Specialist
San Diego, CA · On-site
$27 - $29/hr
What You'll Do: ✅ Support customers via phone, email, chat, and social media ✅ Process and manage sales orders from start to finish ✅ Coordinate with warehouse and operations teams to ensure on ...
eCommerce Customer Support & Sales Order Fulfillment Specialist
San Diego, CA · On-site
$27 - $29/hr
What You'll Do: ✅ Support customers via phone, email, chat, and social media ✅ Process and manage sales orders from start to finish ✅ Coordinate with warehouse and operations teams to ensure on ...
Customer Support Manager
San Francisco, CA · On-site
$100K - $140K/yr
Manage daily support tickets and customer inquiries across email, chat, and other support channels * Troubleshoot ERP workflows, accounting data issues, and product functionality * Proactively ...
Customer Support Manager
San Francisco, CA · On-site
$100K - $140K/yr
Manage daily support tickets and customer inquiries across email, chat, and other support channels * Troubleshoot ERP workflows, accounting data issues, and product functionality * Proactively ...
IT Support Specialist 2
Sunnyvale, CA · On-site
... email, chat, and in person to troubleshoot, discuss service expectations, relay relevant company ... supporting a Windows domain environment desired Relevant certifications such as various MCITP ...
IT Support Specialist 2
Sunnyvale, CA · On-site
... email, chat, and in person to troubleshoot, discuss service expectations, relay relevant company ... supporting a Windows domain environment desired Relevant certifications such as various MCITP ...
Remote Customer Service Representative
Los Angeles, CA · Remote
$17.25 - $23.50/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Remote Customer Service Representative
Los Angeles, CA · Remote
$17.25 - $23.50/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Computer skills for documentation, email and chat support. * Proficient speaking, reading, and typing abilities and possess strong proofreading skills. * Proficient skills in working independently ...
Computer skills for documentation, email and chat support. * Proficient speaking, reading, and typing abilities and possess strong proofreading skills. * Proficient skills in working independently ...
IT Service Center
Rancho Cucamonga, CA · On-site
Experience with chat support is a plus Everforth Apex is a world-class IT services company that ... By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails ...
IT Service Center
Rancho Cucamonga, CA · On-site
Experience with chat support is a plus Everforth Apex is a world-class IT services company that ... By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails ...
Customer Support Specialist, Tier 3
San Francisco, CA · On-site
$21.25 - $28.50/hr
... via chat, email or phone call. You'll be a HoneyBook product expert. You will own a specific ... Support and manage projects and/or programs to ensure our team is evolving to meet our business ...
Customer Support Specialist, Tier 3
San Francisco, CA · On-site
$21.25 - $28.50/hr
... via chat, email or phone call. You'll be a HoneyBook product expert. You will own a specific ... Support and manage projects and/or programs to ensure our team is evolving to meet our business ...
Remote Customer Service Representative
San Diego, CA · Remote
$17 - $23/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Remote Customer Service Representative
San Diego, CA · Remote
$17 - $23/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Internship Email Chat Support information
What is the difference between Internship Email Chat Support vs Customer Service Representative?
| Aspect | Internship Email Chat Support | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or ongoing education | High school diploma or equivalent; some roles may prefer post-secondary education |
| Work Environment | Remote or office-based, focusing on email and chat communication | Office or remote, handling calls, emails, and live chat |
| Industry Usage | Common in tech, e-commerce, and service sectors | Widespread across retail, telecom, and service industries |
| Search & Comparison Intent | Entry-level, training, and internship opportunities | Full-time customer support roles with more responsibilities |
Internship Email Chat Support roles are typically entry-level positions focused on assisting customers via email and chat, often as part of training or internship programs. Customer Service Representatives handle a broader range of communication channels and responsibilities, often requiring more experience. Both roles are vital in customer support but differ mainly in experience level and scope of duties.
What are the most commonly searched types of Email Chat Support jobs in California?
The most popular types of Email Chat Support jobs in California are:
What are popular job titles related to Internship Email Chat Support jobs in California?
For Internship Email Chat Support jobs in California, the most frequently searched job titles are:
What job categories do people searching Internship Email Chat Support jobs in California look for?
The top searched job categories for Internship Email Chat Support jobs in California are:
What cities in California are hiring for Internship Email Chat Support jobs?
Cities in California with the most Internship Email Chat Support job openings:
Job description
Job Summary:
ICONMA is an EV Manufacturing company looking for an IT Specialist for their Irvine, CA location. The role involves supporting wired/wireless networks, VPN, collaboration tools, and providing customer support to end-users while managing help desk tickets and internal IT tasks.
Responsibilities:
• Wired/Wireless networks, VPN, Collaboration tools (Chat and Video Conferencing), A/V devices, and conference room systems.
• Support Experience with Office365, all major browsers, 3rd party popular applications, encryption software, anti-virus solutions, Virtual Desktop Infrastructure (VDIs), DNS, DHCP, Active Directory, file and printing services, and shared drives
• Familiarity with the standard helpdesk ticketing tools (ServiceNow, Jira)
• Ability to coordinate and communicate at all levels within the organization
• Business Stakeholders, Vendors, Suppliers, Sr Managers, and C-Level Execs
• Tech Savvy
• Ability and passion for learning new technology and tools
• Passion for Customer Support
• A drive to help end-users get what they need to do their jobs the best they can.
• A sense of satisfaction from assisting end-users in getting what they need on time
• The ability to analyze support requests and prioritize them based on impact
• The discipline to actively manage help desk tickets and internal IT tasks without getting distracted by email, chat, or other ad-hoc communication
• Ability to articulate technical solutions to non-technical users in simple and easy to understand terms
• Self-motivating, requires little supervision and can hit the ground running.
Qualifications:
Required:
• Wired/Wireless networks, VPN, Collaboration tools (Chat and Video Conferencing), A/V devices, and conference room systems.
• Support Experience with Office365, all major browsers, 3rd party popular applications, encryption software, anti-virus solutions, Virtual Desktop Infrastructure (VDIs), DNS, DHCP, Active Directory, file and printing services, and shared drives
• Familiarity with the standard helpdesk ticketing tools (ServiceNow, Jira)
• Ability to coordinate and communicate at all levels within the organization
• Business Stakeholders, Vendors, Suppliers, Sr Managers, and C-Level Execs
• Tech Savvy
• Ability and passion for learning new technology and tools
• Passion for Customer Support
• A drive to help end-users get what they need to do their jobs the best they can.
• A sense of satisfaction from assisting end-users in getting what they need on time
• The ability to analyze support requests and prioritize them based on impact
• The discipline to actively manage help desk tickets and internal IT tasks without getting distracted by email, chat, or other ad-hoc communication
• Ability to articulate technical solutions to non-technical users in simple and easy to understand terms
• Self-motivating, requires little supervision and can hit the ground running.
Company:
ABOUT ICONMA provides Professional Staffing Services & Project-Based Solutions for a broad range of Fortune 500 organizations. Founded in 2000, the company is headquartered in Troy, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
ICONMA is an EV Manufacturing company looking for an IT Specialist for their Irvine, CA location. The role involves supporting wired/wireless networks, VPN, collaboration tools, and providing customer support to end-users while managing help desk tickets and internal IT tasks.
Responsibilities:
• Wired/Wireless networks, VPN, Collaboration tools (Chat and Video Conferencing), A/V devices, and conference room systems.
• Support Experience with Office365, all major browsers, 3rd party popular applications, encryption software, anti-virus solutions, Virtual Desktop Infrastructure (VDIs), DNS, DHCP, Active Directory, file and printing services, and shared drives
• Familiarity with the standard helpdesk ticketing tools (ServiceNow, Jira)
• Ability to coordinate and communicate at all levels within the organization
• Business Stakeholders, Vendors, Suppliers, Sr Managers, and C-Level Execs
• Tech Savvy
• Ability and passion for learning new technology and tools
• Passion for Customer Support
• A drive to help end-users get what they need to do their jobs the best they can.
• A sense of satisfaction from assisting end-users in getting what they need on time
• The ability to analyze support requests and prioritize them based on impact
• The discipline to actively manage help desk tickets and internal IT tasks without getting distracted by email, chat, or other ad-hoc communication
• Ability to articulate technical solutions to non-technical users in simple and easy to understand terms
• Self-motivating, requires little supervision and can hit the ground running.
Qualifications:
Required:
• Wired/Wireless networks, VPN, Collaboration tools (Chat and Video Conferencing), A/V devices, and conference room systems.
• Support Experience with Office365, all major browsers, 3rd party popular applications, encryption software, anti-virus solutions, Virtual Desktop Infrastructure (VDIs), DNS, DHCP, Active Directory, file and printing services, and shared drives
• Familiarity with the standard helpdesk ticketing tools (ServiceNow, Jira)
• Ability to coordinate and communicate at all levels within the organization
• Business Stakeholders, Vendors, Suppliers, Sr Managers, and C-Level Execs
• Tech Savvy
• Ability and passion for learning new technology and tools
• Passion for Customer Support
• A drive to help end-users get what they need to do their jobs the best they can.
• A sense of satisfaction from assisting end-users in getting what they need on time
• The ability to analyze support requests and prioritize them based on impact
• The discipline to actively manage help desk tickets and internal IT tasks without getting distracted by email, chat, or other ad-hoc communication
• Ability to articulate technical solutions to non-technical users in simple and easy to understand terms
• Self-motivating, requires little supervision and can hit the ground running.
Company:
ABOUT ICONMA provides Professional Staffing Services & Project-Based Solutions for a broad range of Fortune 500 organizations. Founded in 2000, the company is headquartered in Troy, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
About ICONMA
Sourced by ZipRecruiter
ICONMA is an established and stable organization building lasting relationships with clients and consultants. We are unique in our ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire), Bulk Buy Staff Augmentation, Offshore Staff Augmentation, Payroll Services and Consulting (Project Delivery, SOW). At ICONMA, our goal is to become a one-stop destination for our customers' staffing and outsourcing needs. Our vision is to be a preeminent provider of innovative business solutions, leveraging key technologies to improve our customers' competitiveness, growth, and profitability. ICONMA focuses on a culture that fosters collaboration and team work. We recognize that employees are the foundation of any company, and we encourage our employees to be leaders while providing continuous training and growth opportunities. ICONMA encourages hard work, determination and dedication in a professional environment. ICONMA promotes a healthy work-life balance, and understands this is a key component to our employee's and company's success.
Industry
Recruiting and staffing services
Company size
1,001 - 5,000 Employees
Headquarters location
Troy, MI, US
Year founded
2000