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Internet Banking Jobs (NOW HIRING)

CB&S Bank

Customer Service Specialist

Russellville, AL · On-site

$13.25 - $17.25/hr

Assists customers with Internet Banking and Bill Pay. Resets passcodes, assists with log-in, or guides through Internet Banking website. * Responsible for answering debit card inquiries, including ...

CB&S Bank

Customer Service Specialist

Russellville, AL · On-site

$13.50 - $18/hr

Assists customers with Internet Banking and Bill Pay. Resets passcodes, assists with log-in, or guides through Internet Banking website. * Responsible for answering debit card inquiries, including ...

CB&S Bank

Customer Service Specialist

Russellville, AL · On-site

$13.50 - $18/hr

Assists customers with Internet Banking and Bill Pay. Resets passcodes, assists with log-in, or guides through Internet Banking website.Responsible for answering debit card inquiries, including rest ...

South Shore Bank

Personal Banking Advisor

Hanover, MA · On-site

$20 - $22/hr

Experience with electronic delivery channels including Internet Banking, Mobile Banking/Mobile Deposit, eStatements, Bill Pay, etc., is preferred. ADDITIONAL JOB REQUIREMENTS / ADA CONSIDERATIONS The ...

Maine Community Bank

CSC Representative I

Westbrook, ME · On-site

$16.25 - $22.25/hr

Executes transactions and requests for customers via the telephone, Internet, e-mail, such as account to account transfers, selling bank services, verifying and processing account and customer level ...

Home Bank

Customer Care Representative

Lafayette, LA · On-site

$15.25 - $20.75/hr

Assists with Internet Banking and Mobile resets and issues for personal and business customers * Assists with all digital channel access * Keeps Contact Center management informed of the "pulse" of ...

Maine Community Bank

CSC Representative I

Westbrook, ME · On-site

$16.25 - $22.25/hr

Executes transactions and requests for customers via the telephone, Internet, e-mail, such as account to account transfers, selling bank services, verifying and processing account and customer level ...

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How much do internet banking jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for internet banking in the United States is $23.71, according to ZipRecruiter salary data. Most workers in this role earn between $11.06 and $27.88 per hour, depending on experience, location, and employer.

What is an internet banking job?

An Internet Banking job involves managing and supporting online banking services that allow customers to conduct financial transactions through digital platforms. Professionals in this role ensure the security, functionality, and user experience of online banking systems. They may work in customer support, software development, cybersecurity, or digital banking operations. Their responsibilities often include addressing technical issues, improving digital banking features, and ensuring compliance with banking regulations.

What are the key skills and qualifications needed to thrive in the internet banking position?

To thrive in Internet Banking, you typically need strong analytical skills, a background in finance or information technology, and familiarity with digital platforms. Experience with online banking systems, cybersecurity protocols, and knowledge of regulatory compliance tools like AML and KYC software is highly valued. Excellent problem-solving abilities, attention to detail, and effective communication skills help distinguish top performers in this field. These skills ensure efficient operation, secure customer transactions, and high-quality service in a technology-driven banking environment.

What are some common challenges faced in an internet banking role?

Professionals in Internet Banking often face the challenge of staying updated with rapidly evolving technology and strict security protocols to protect customer information. Navigating regulatory changes and maintaining compliance with industry standards can require frequent training and adaptation. Additionally, the role may involve troubleshooting technical issues and assisting customers with online banking concerns, making strong communication and problem-solving skills essential. The fast-paced environment offers opportunities to collaborate with IT, compliance, and customer service teams, fostering both technical and interpersonal growth.

More about Internet Banking jobs

What cities are hiring for Internet Banking jobs?

Cities with the most Internet Banking job openings:

What are the most commonly searched types of Internet Banking jobs?

The most popular types of Internet Banking jobs are:

What states have the most Internet Banking jobs?

States with the most job openings for Internet Banking jobs include:

What job categories do people searching Internet Banking jobs look for?

The top searched job categories for Internet Banking jobs are:

Internet Banking jobs near you
Infographic showing various Internet Banking job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 74% Full Time, 18% Part Time, and 7% Contract. Highlights an 71% Physical, 2% Hybrid, and 27% Remote job distribution, with an average salary of $49,313 per year, or $23.7 per hour.

Customer Experience Rep. I/II - Customer Service Center

Central Pacific Bank

Honolulu, HI • On-site

$20 - $21/hr

Full-time

Re-posted yesterday

Central Pacific Bank rating

7.2

Company rating: 7.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

118th of 175 rated banks

Job description

This position is eligible for a $1,000 sign-on bonus.

Position Function:

Handles incoming email/ telephone calls (level III: including Electronic Banking products and services) from internal/external customers according to established Call Center standards in a professional manner, and taking follow-up action as necessary.

Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.

Primary Accountabilities:

I:

  • Provide customers with general information on CPB products/services and other general information.
  • Branch/ATM location and hours:
  • Rates and fees
  • Deposit and loan accounts
  • Convenience and monetary products/services
  • Prepare update forms for deposit and loan accounts, such as address and phone number changes.
  • Prepare requests for duplicate statements, stop payments, fee waiver, check orders, close accounts, etc.
  • Cancel lost/stolen cards, reset Internet Banking passwords, activate cards, etc.

I-II:

  • Answer incoming email/ telephone calls in accordance with established Call Center standards and assist customers with various banking needs (with increasing complexity commensurate with role progression) in a professional manner and follow through with appropriate action.
  • Provide customers with account information, help them resolve problems/issues/concerns, and contact appropriate personnel/departments as required.
  • Document and/or escalate issues to ensure customers’ concerns are addressed promptly and appropriately.
  • Prepare written correspondence, as necessary.
  • Cross-sell various bank products and services.
  • Fulfill customers’ special requests by utilizing various support systems/tools or refer to appropriate personnel/departments.

II:

  • Navigate through multiple systems to input and retrieve information to assist customers with various electronic banking needs, including Internet Banking, ATM/Debit cards, and Infoline.
  • Provide technical assistance on electronic banking products and services.
  • Research, identify, and resolve problems associated with electronic banking products and services.
  • Follow through with appropriate action by telephone, e-mail, or written correspondence.
  • Updates to deposit and loan accounts.
  • Process duplicate statements, stop payments, fee waivers, check orders, close accounts, telephone transfers, etc.
  • Cancel and reissue lost/stolen cards, reset Internet Banking passwords, activate cards, etc.
  • Convert inquiries into account openings by referring customers to appropriate business units.

Minimum Qualifications:

Education:

Customer Experience I or II:

  • High School Diploma or GED required.

What Central Pacific Bank employees say

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