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Internet Banking Jobs (NOW HIRING)

CB&S Bank

Customer Service Specialist

Russellville, AL · On-site

$13.25 - $17.25/hr

Assists customers with Internet Banking and Bill Pay. Resets passcodes, assists with log-in, or guides through Internet Banking website. * Responsible for answering debit card inquiries, including ...

CB&S Bank

Customer Service Specialist

Russellville, AL · On-site

$13.25 - $17.25/hr

Assists customers with Internet Banking and Bill Pay. Resets passcodes, assists with log-in, or guides through Internet Banking website. * Responsible for answering debit card inquiries, including ...

CB&S Bank

Customer Service Specialist

Russellville, AL · On-site

$13.50 - $18/hr

Assists customers with Internet Banking and Bill Pay. Resets passcodes, assists with log-in, or guides through Internet Banking website. * Responsible for answering debit card inquiries, including ...

CB&S Bank

Customer Service Specialist

Russellville, AL · On-site

$13.50 - $18/hr

Assists customers with Internet Banking and Bill Pay. Resets passcodes, assists with log-in, or guides through Internet Banking website.Responsible for answering debit card inquiries, including rest ...

South Shore Bank Roles

Personal Banking Advisor

South Weymouth, MA · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Experience with electronic delivery channels including Internet Banking, Mobile Banking/Mobile Deposit, eStatements, Bill Pay, etc., is preferred. ADDITIONAL JOB REQUIREMENTS / ADA CONSIDERATIONS The ...

Pioneer Bank

Resource Center Specialist

Las Cruces, NM

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

These responsibilities include handling retail internet banking solutions, customer phone services, branch reports, and file maintenance. You will be expected to manage mobile banking solutions, bill ...

Pioneer Bank

Resource Center Specialist

Roswell, NM · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

These responsibilities include handling retail internet banking solutions, customer phone services, branch reports, and file maintenance. You will be expected to manage mobile banking solutions, bill ...

Home Bank

Customer Care Representative

Lafayette, LA · On-site

$15.25 - $20.75/hr

Assists with Internet Banking and Mobile resets and issues for personal and business customers * Assists with all digital channel access * Keeps Contact Center management informed of the "pulse" of ...

South Shore Bank Roles

Personal Banking Advisor

South Weymouth, MA · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Experience with electronic delivery channels including Internet Banking, Mobile Banking/Mobile Deposit, eStatements, Bill Pay, etc., is preferred. ADDITIONAL JOB REQUIREMENTS / ADA CONSIDERATIONS The ...

Pioneer Bank

Resource Center Specialist

Las Cruces, NM · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

These responsibilities include handling retail internet banking solutions, customer phone services, branch reports, and file maintenance. You will be expected to manage mobile banking solutions, bill ...

Maine Community Bank

CSC Representative I

Westbrook, ME · On-site

$16.25 - $22.25/hr

Executes transactions and requests for customers via the telephone, Internet, e-mail, such as account to account transfers, selling bank services, verifying and processing account and customer level ...

Maine Community Bank

CSC Representative I

Westbrook, ME · On-site

$16.25 - $22.25/hr

Executes transactions and requests for customers via the telephone, Internet, e-mail, such as account to account transfers, selling bank services, verifying and processing account and customer level ...

Home Bank

Customer Care Representative

Lafayette, LA · On-site

$15.25 - $20.75/hr

Assists with Internet Banking and Mobile resets and issues for personal and business customers * Assists with all digital channel access * Keeps Contact Center management informed of the "pulse" of ...

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How much do internet banking jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for internet banking in the United States is $23.71, according to ZipRecruiter salary data. Most workers in this role earn between $11.06 and $27.88 per hour, depending on experience, location, and employer.

What is an internet banking job?

An Internet Banking job involves managing and supporting online banking services that allow customers to conduct financial transactions through digital platforms. Professionals in this role ensure the security, functionality, and user experience of online banking systems. They may work in customer support, software development, cybersecurity, or digital banking operations. Their responsibilities often include addressing technical issues, improving digital banking features, and ensuring compliance with banking regulations.

What are some common challenges faced in an internet banking role?

Professionals in Internet Banking often face the challenge of staying updated with rapidly evolving technology and strict security protocols to protect customer information. Navigating regulatory changes and maintaining compliance with industry standards can require frequent training and adaptation. Additionally, the role may involve troubleshooting technical issues and assisting customers with online banking concerns, making strong communication and problem-solving skills essential. The fast-paced environment offers opportunities to collaborate with IT, compliance, and customer service teams, fostering both technical and interpersonal growth.

What are the key skills and qualifications needed to thrive in the internet banking position?

To thrive in Internet Banking, you typically need strong analytical skills, a background in finance or information technology, and familiarity with digital platforms. Experience with online banking systems, cybersecurity protocols, and knowledge of regulatory compliance tools like AML and KYC software is highly valued. Excellent problem-solving abilities, attention to detail, and effective communication skills help distinguish top performers in this field. These skills ensure efficient operation, secure customer transactions, and high-quality service in a technology-driven banking environment.

More about Internet Banking jobs

What cities are hiring for Internet Banking jobs?

Cities with the most Internet Banking job openings:

What are the most commonly searched types of Internet Banking jobs?

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What states have the most Internet Banking jobs?

States with the most job openings for Internet Banking jobs include:

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Internet Banking jobs near you
Infographic showing various Internet Banking job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $49,313 per year, or $23.7 per hour.

Customer Service Specialist

CB&S Bank

Russellville, AL • On-site

$13.25 - $17.25/hr

Full-time

Re-posted 11 days ago

Job description

GENERAL FUNCTION:

Provide the best quality service to customers as well as all employees of the bank with regard to all financial products and services offered, such as demand deposit accounts, savings accounts, and loan accounts. Serves as the telephone liaison in a fast-paced call center. MAJOR DUTIES AND RESPONSIBILITIES:

  • Efficiently serves the needs of internal and external customers.
  • Answers inbound telephone calls, responds to customer inquiries and problems concerning their accounts, and gathers necessary information to document and resolve customer problems.
  • Maintains telephone call statistics and documents account information on the computer for each customer.
  • Processes telephone transfers and loan payments; quotes loan payoffs; and processes stop payments requests made by phone.
  • Monitors, answers or forwards all e-mail records received to the appropriate department or person.
  • Monitors and responds to online chats from website.
  • Maintains and applies knowledge of regulations governing transactions in relation to demand deposits and savings accounts.
  • Resets electronic banking PINS, duplicates statements requests, and answers debit card inquiries.
  • Assists customers with Internet Banking and Bill Pay. Resets passcodes, assists with log-in, or guides through Internet Banking website.
  • Responsible for answering debit card inquiries, including rest of PINs and ordering replacement cards.

ADDITIONAL RESPONSIBILITIES:

  • Maintains accurate department records.
  • Keeps abreast of all bank products and services.
  • Cross-sells to existing and prospective customers. Identifies sales referral opportunities and makes appropriate referrals and participates in sales campaigns as identified.
  • Performs any other duties assigned by supervisor.

JOB QUALIFICATIONS:

  • High school graduate or equivalent.
  • Extensive knowledge of deposits and loans with a minimum of two years of bookkeeping experience, customer service experience or related experience.
  • Ability to perform repetitive tasks.
  • Ability to sit for extended periods of time.
  • Good communication skills, both verbal and written.
  • Demonstrates proficiency and commitment to excellence in performance of duties.

STANDARDS OF PERFORMANCE:

  • Report to work in a timely manner.
  • Complete work accurately and efficiently.
  • Maintain positive work-environment with co-workers and customers.
  • Conduct customer relations in a manner that will enhance the overall marketing effort of the bank. Provide courteous and professional service to all customers.
  • Requires ability to work well with others.
  • Follow all company policies and procedures.

EQUIPMENT INVOLVED:

Calculator, telephone, copier, and other business related equipment on bank premises.

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