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Internet Banking Jobs (NOW HIRING)

Internet Banking Specialist

Santa Rosa, CA · On-site

$24.75 - $30.32/hr

Online Banking Support: * Provide general to complex technical support for business and consumer customers regarding issues such as Quicken, internet browsers, mobile devices, bill pay, password ...

... Internet Banking, Retail Bill Pay, Imaged statements, Mobile banking, Item processing check, ATM/Debit processing, ATM Switching, ATM Driving, Card procedure, Main processing, Commercial loan ...

Processes Internet Banking maintenance, Card maintenance, Mobile Deposit maintenance and Bill Pay maintenance requests submitted via eBanking Salesforce site. Oversees this workflow within the ...

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How much do internet banking jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for internet banking in the United States is $23.71, according to ZipRecruiter salary data. Most workers in this role earn between $11.06 and $27.88 per hour, depending on experience, location, and employer.

What is an Internet Banking job?

An Internet Banking job involves managing and supporting online banking services that allow customers to conduct financial transactions through digital platforms. Professionals in this role ensure the security, functionality, and user experience of online banking systems. They may work in customer support, software development, cybersecurity, or digital banking operations. Their responsibilities often include addressing technical issues, improving digital banking features, and ensuring compliance with banking regulations.

What are some common challenges faced in an Internet Banking role?

Professionals in Internet Banking often face the challenge of staying updated with rapidly evolving technology and strict security protocols to protect customer information. Navigating regulatory changes and maintaining compliance with industry standards can require frequent training and adaptation. Additionally, the role may involve troubleshooting technical issues and assisting customers with online banking concerns, making strong communication and problem-solving skills essential. The fast-paced environment offers opportunities to collaborate with IT, compliance, and customer service teams, fostering both technical and interpersonal growth.

What are the key skills and qualifications needed to thrive in the Internet Banking position, and why are they important?

To thrive in Internet Banking, you typically need strong analytical skills, a background in finance or information technology, and familiarity with digital platforms. Experience with online banking systems, cybersecurity protocols, and knowledge of regulatory compliance tools like AML and KYC software is highly valued. Excellent problem-solving abilities, attention to detail, and effective communication skills help distinguish top performers in this field. These skills ensure efficient operation, secure customer transactions, and high-quality service in a technology-driven banking environment.

More about Internet Banking jobs
What cities are hiring for Internet Banking jobs? Cities with the most Internet Banking job openings:
What are the most commonly searched types of Internet Banking jobs? The most popular types of Internet Banking jobs are:
What states have the most Internet Banking jobs? States with the most job openings for Internet Banking jobs include:
What job categories do people searching Internet Banking jobs look for? The top searched job categories for Internet Banking jobs are:
Infographic showing various Internet Banking job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 70% Full Time, 20% Part Time, and 8% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $49,313 per year, or $23.7 per hour.
Internet Banking Specialist (Full Time) - Lubbock, Ave. Q

Internet Banking Specialist (Full Time) - Lubbock, Ave. Q

PROSPERITY BANK

Lubbock, TX • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Prosperity Bank rating

6.0

Company rating: 6.0 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

125th of 141 rated banks


Job description

External Applicants: Please apply through Prosperity Bank's Career Center at https://www.prosperitybankusa.com/Careers. Applying trough any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer.


POSITION PURPOSE

Responsible for all operations associated with Internet Banking, and ACH (Automated Clearing House) origination and receiving.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

  1. Duties are associated with internet banking setup and maintenance for customers
  2. Data input, related activities/efforts in mitigating account takeover and internet banking fraud
  3. Fulfill daily work/functions while adhering to bank policies and procedures complying with all governmental rules/regulations
  4. Process balance transaction entries, and associated posting and reconciliation duties.
  5. Monitor the Department’s support email box and assist banking centers via telephone support
  6. Assist with ACH-related issues, internet banking requests, and other electronic banking needs
  7. Cross-train with other department associates for other various duties as assigned
  8. Resolve more complex issues presented to the department
  9. Perform as department lead on projects at times, be able to complete given projects with minimal supervision
  10. Serve as backup for the day-to-day supervisory processes when necessary.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this job description amended at any time.


SUPERVISORY RESPONSIBILITIES:

  • Lead and manage team through training, developing, and coaching associates on a consistent basis
  • Encourage others to set challenging goals and high standards of performance
  • Inspire associates to define new opportunities and continuously improve the organization
  • Celebrate and reward significant achievements of associates
  • Present logical and persuasive case for proposals and positions
  • Assist team in addressing their individual strengths and development needs


QUALIFICATIONS

Education/Certification: High School Diploma or equivalent

Experience Required: Preferred 4 years of bank operations or related experience.

Fluent in Microsoft Office Suite; Excel, Outlook, Word, etc.


Skills/Abilities: Ability to wear headsets

Must perform well in a service-centric environment.

Have a positive, professional, and courteous interaction with customers and associates.

Have an intellectual curiosity, desire to pursue answers/solutions, independent problem solving.

Must be a self-starter that can manage multiple projects/duties with minimal supervision.

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.

Average Hearing: Able to hear average or normal conversations and receive ordinary information.

Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.

Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.

Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)


WORKING CONDITIONS

None: No hazardous or significantly unpleasant conditions (such as in a typical office).

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Reasoning Ability: Ability to apply logical or scientific thinking to define problems, collect data establish facts and draw conclusions.

Able to interpret a variety of technical instructions and can deal with multiple variables.

Mathematics Ability: Ability to compute discount, interest, profit, and loss; commission markup and selling price; and ratio, proportion, and percentage. Able to perform very simple algebra.

Language Ability: Ability to read periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias.

Ability to prepare business letters, proposals, summaries, and reports using prescribed format and conforming to all rules of punctuation, grammar, diction, and style.

Ability to conduct training, communicates at panel discussions, and make professional presentations.


Hours: Monday - Friday 8:00 AM - 5:00 PM.
40 hours per week.

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