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Internet Banking Jobs in Alabama (NOW HIRING)

Customer Service Specialist

Russellville, AL · On-site

$13.25 - $17.25/hr

Assists customers with Internet Banking and Bill Pay. Resets passcodes, assists with log-in, or guides through Internet Banking website. * Responsible for answering debit card inquiries, including ...

Customer Service Specialist

Russellville, AL · On-site

$13.50 - $18/hr

Assists customers with Internet Banking and Bill Pay. Resets passcodes, assists with log-in, or guides through Internet Banking website. * Responsible for answering debit card inquiries, including ...

Customer Service Specialist

Russellville, AL · On-site

$13.25 - $17.25/hr

Assists customers with Internet Banking and Bill Pay. Resets passcodes, assists with log-in, or guides through Internet Banking website. * Responsible for answering debit card inquiries, including ...

Customer Service Specialist

Russellville, AL · On-site

$13.50 - $18/hr

Assists customers with Internet Banking and Bill Pay. Resets passcodes, assists with log-in, or guides through Internet Banking website.Responsible for answering debit card inquiries, including rest ...

Proficient use of Microsoft Office and other internet resources * Excellence in customer service ... Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited ...

New

Proficient use of Microsoft Office and other internet resources * Excellence in customer service ... Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited ...

New

Head Teller

Birmingham, AL · On-site

$19.25 - $24.25/hr

Maintain working knowledge of both personal and business electronic banking products, including internet/mobile services, cash management and electronic payment solutions * Ensure the Branch balances ...

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Internet Banking information

See Alabama salary details

$8

$20

$48

How much do internet banking jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for internet banking in Alabama is $20.05, according to ZipRecruiter salary data. Most workers in this role earn between $9.35 and $23.58 per hour, depending on experience, location, and employer.

What is an internet banking job?

An Internet Banking job involves managing and supporting online banking services that allow customers to conduct financial transactions through digital platforms. Professionals in this role ensure the security, functionality, and user experience of online banking systems. They may work in customer support, software development, cybersecurity, or digital banking operations. Their responsibilities often include addressing technical issues, improving digital banking features, and ensuring compliance with banking regulations.

What are the key skills and qualifications needed to thrive in the internet banking position?

To thrive in Internet Banking, you typically need strong analytical skills, a background in finance or information technology, and familiarity with digital platforms. Experience with online banking systems, cybersecurity protocols, and knowledge of regulatory compliance tools like AML and KYC software is highly valued. Excellent problem-solving abilities, attention to detail, and effective communication skills help distinguish top performers in this field. These skills ensure efficient operation, secure customer transactions, and high-quality service in a technology-driven banking environment.

What are some common challenges faced in an internet banking role?

Professionals in Internet Banking often face the challenge of staying updated with rapidly evolving technology and strict security protocols to protect customer information. Navigating regulatory changes and maintaining compliance with industry standards can require frequent training and adaptation. Additionally, the role may involve troubleshooting technical issues and assisting customers with online banking concerns, making strong communication and problem-solving skills essential. The fast-paced environment offers opportunities to collaborate with IT, compliance, and customer service teams, fostering both technical and interpersonal growth.

What are popular job titles related to Internet Banking jobs in Alabama?

For Internet Banking jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Internet Banking jobs in Alabama look for?

The top searched job categories for Internet Banking jobs in Alabama are:

What cities in Alabama are hiring for Internet Banking jobs?

Cities in Alabama with the most Internet Banking job openings:

Infographic showing various Internet Banking job openings in Alabama as of August 2026, with employment types broken down into 1% Internship, 72% Full Time, 20% Part Time, 1% Temporary, and 6% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $41,704 per year, or $20.1 per hour.

Customer Service Specialist

Russellville, AL • On-site

CB&S Bank
Commercial Banking • 201 - 500 employees

$13.25 - $17.25/hr

Full-time

Re-posted 22 days ago


Job description

GENERAL FUNCTION:

Provide the best quality service to customers as well as all employees of the bank with regard to all financial products and services offered, such as demand deposit accounts, savings accounts, and loan accounts. Serves as the telephone liaison in a fast-paced call center. MAJOR DUTIES AND RESPONSIBILITIES:

  • Efficiently serves the needs of internal and external customers.
  • Answers inbound telephone calls, responds to customer inquiries and problems concerning their accounts, and gathers necessary information to document and resolve customer problems.
  • Maintains telephone call statistics and documents account information on the computer for each customer.
  • Processes telephone transfers and loan payments; quotes loan payoffs; and processes stop payments requests made by phone.
  • Monitors, answers or forwards all e-mail records received to the appropriate department or person.
  • Monitors and responds to online chats from website.
  • Maintains and applies knowledge of regulations governing transactions in relation to demand deposits and savings accounts.
  • Resets electronic banking PINS, duplicates statements requests, and answers debit card inquiries.
  • Assists customers with Internet Banking and Bill Pay. Resets passcodes, assists with log-in, or guides through Internet Banking website.
  • Responsible for answering debit card inquiries, including rest of PINs and ordering replacement cards.

ADDITIONAL RESPONSIBILITIES:

  • Maintains accurate department records.
  • Keeps abreast of all bank products and services.
  • Cross-sells to existing and prospective customers. Identifies sales referral opportunities and makes appropriate referrals and participates in sales campaigns as identified.
  • Performs any other duties assigned by supervisor.

JOB QUALIFICATIONS:

  • High school graduate or equivalent.
  • Extensive knowledge of deposits and loans with a minimum of two years of bookkeeping experience, customer service experience or related experience.
  • Ability to perform repetitive tasks.
  • Ability to sit for extended periods of time.
  • Good communication skills, both verbal and written.
  • Demonstrates proficiency and commitment to excellence in performance of duties.

STANDARDS OF PERFORMANCE:

  • Report to work in a timely manner.
  • Complete work accurately and efficiently.
  • Maintain positive work-environment with co-workers and customers.
  • Conduct customer relations in a manner that will enhance the overall marketing effort of the bank. Provide courteous and professional service to all customers.
  • Requires ability to work well with others.
  • Follow all company policies and procedures.

EQUIPMENT INVOLVED:

Calculator, telephone, copier, and other business related equipment on bank premises.