Description Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to ... National and international cybersecurity laws, regulations, and ethics * Organizational IT user ...
Description Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to ... National and international cybersecurity laws, regulations, and ethics * Organizational IT user ...
Technical Support Engineer
Fort Collins, CO · On-site
$80 - $100/hr
POSITION SUMMARY The Technical Support Engineer acts as the primary point of contact for all ... to international, and from peer to manager. * Strong technical writing skills. Ability to write ...
Technical Support Engineer
Fort Collins, CO · On-site
$80 - $100/hr
POSITION SUMMARY The Technical Support Engineer acts as the primary point of contact for all ... to international, and from peer to manager. * Strong technical writing skills. Ability to write ...
Technical Support Engineer
Grand Rapids, MI · On-site
$60 - $80/hr
This role is focused on software technical support, helping customers resolve application and ... Our international brands, Linde Material Handling, STILL, and Baoli and our regional brands ...
Technical Support Engineer
Grand Rapids, MI · On-site
$60 - $80/hr
This role is focused on software technical support, helping customers resolve application and ... Our international brands, Linde Material Handling, STILL, and Baoli and our regional brands ...
Technical Support Engineer
Phoenix, AZ · On-site
$32.50 - $55.25/hr
Travel percentage estimated to be 25-50% domestic and international * Able to clearly detail troubleshooting processes, technical findings, provide service and postmortem reports. * Supporting NPI ...
Technical Support Engineer
Phoenix, AZ · On-site
$32.50 - $55.25/hr
Travel percentage estimated to be 25-50% domestic and international * Able to clearly detail troubleshooting processes, technical findings, provide service and postmortem reports. * Supporting NPI ...
Technical Support Specialist
Linda, CA · On-site
SAIC is hiring a Technical Support Specialist to serve as a Tier 0/1 member of the Site Support Team , working under the Lead FSR / Site Support & Training Lead . This role focuses on direct user ...
Technical Support Specialist
Linda, CA · On-site
SAIC is hiring a Technical Support Specialist to serve as a Tier 0/1 member of the Site Support Team , working under the Lead FSR / Site Support & Training Lead . This role focuses on direct user ...
Conservation International protects nature for the benefit of humanity. Through science, policy ... technical support for our people around the world,providing first- and second-tier support that ...
Conservation International protects nature for the benefit of humanity. Through science, policy ... technical support for our people around the world,providing first- and second-tier support that ...
SAIC is hiring a Technical Support Specialist to serve as a Tier 0/1 member of the Site Support Team , working under the Lead FSR / Site Support & Training Lead . This role focuses on direct user ...
SAIC is hiring a Technical Support Specialist to serve as a Tier 0/1 member of the Site Support Team , working under the Lead FSR / Site Support & Training Lead . This role focuses on direct user ...
Technical Support Engineer
Phoenix, AZ · On-site
$32.50 - $55.25/hr
Travel percentage estimated to be 25-50% domestic and international * Able to clearly detail troubleshooting processes, technical findings, provide service and postmortem reports. * Supporting NPI ...
Technical Support Engineer
Phoenix, AZ · On-site
$32.50 - $55.25/hr
Travel percentage estimated to be 25-50% domestic and international * Able to clearly detail troubleshooting processes, technical findings, provide service and postmortem reports. * Supporting NPI ...
Technical Support Specialist
Groveport, OH · On-site
$60 - $80/hr
Headquartered in Houston, TX with international offices in Mexico and Poland**Our values:**Cart.com ... Technical Support Specialist** who is able to solve complex problems and provide level 2 and 3 ...
Technical Support Specialist
Groveport, OH · On-site
$60 - $80/hr
Headquartered in Houston, TX with international offices in Mexico and Poland**Our values:**Cart.com ... Technical Support Specialist** who is able to solve complex problems and provide level 2 and 3 ...
Job Summary : TRAX International Corporation has been a leader in the DoD test and evaluation ... They are seeking applicants for various Technical Support Positions to ensure uninterrupted mission ...
Job Summary : TRAX International Corporation has been a leader in the DoD test and evaluation ... They are seeking applicants for various Technical Support Positions to ensure uninterrupted mission ...
Technical Support Engineer
Phoenix, AZ · On-site
$32.50 - $55.25/hr
Travel percentage estimated to be 25-50% domestic and international * Able to clearly detail troubleshooting processes, technical findings, provide service and postmortem reports. * Supporting NPI ...
Technical Support Engineer
Phoenix, AZ · On-site
$32.50 - $55.25/hr
Travel percentage estimated to be 25-50% domestic and international * Able to clearly detail troubleshooting processes, technical findings, provide service and postmortem reports. * Supporting NPI ...
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Technical Support Specialist
Vancouver, WA · On-site
$50K - $54K/yr
... some international travel (approximately 40%). WORK ENVIRONMENT The work environment ... Technical support: 1 year (Preferred) Ability to Commute: * Vancouver, WA 98682 (Required) Ability ...
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Technical Support Specialist
Vancouver, WA · On-site
$50K - $54K/yr
... some international travel (approximately 40%). WORK ENVIRONMENT The work environment ... Technical support: 1 year (Preferred) Ability to Commute: * Vancouver, WA 98682 (Required) Ability ...
Headquartered in Houston, TX with international offices in Mexico and Poland Our values: Cart.com ... Cart.com is looking for a Technical Support Specialist who is able to solve complex problems and ...
Headquartered in Houston, TX with international offices in Mexico and Poland Our values: Cart.com ... Cart.com is looking for a Technical Support Specialist who is able to solve complex problems and ...
Headquartered in Houston, TX with international offices in Mexico and Poland Our values: Cart.com ... Cart.com is looking for a Technical Support Specialist who is able to solve complex problems and ...
Headquartered in Houston, TX with international offices in Mexico and Poland Our values: Cart.com ... Cart.com is looking for a Technical Support Specialist who is able to solve complex problems and ...
Technical Support Engineer
Phoenix, AZ · On-site
$32.50 - $55.25/hr
Travel percentage estimated to be 25-50% domestic and international * Able to clearly detail troubleshooting processes, technical findings, provide service and postmortem reports. * Supporting NPI ...
Technical Support Engineer
Phoenix, AZ · On-site
$32.50 - $55.25/hr
Travel percentage estimated to be 25-50% domestic and international * Able to clearly detail troubleshooting processes, technical findings, provide service and postmortem reports. * Supporting NPI ...
Technical Support Manager
San Juan, PR · On-site
$80 - $100/hr
What You Bring * 3-5 years of experience in a technical support or customer success role, with at ... Experience coordinating across international teams and time zones * Strong written and verbal ...
Technical Support Manager
San Juan, PR · On-site
$80 - $100/hr
What You Bring * 3-5 years of experience in a technical support or customer success role, with at ... Experience coordinating across international teams and time zones * Strong written and verbal ...
Career development with an international company where you can grow the career you dream of ... Technical Support Specialist: Istheprimaryaccountcontactcoveringcapitalservice andtechnicalsupport.
Career development with an international company where you can grow the career you dream of ... Technical Support Specialist: Istheprimaryaccountcontactcoveringcapitalservice andtechnicalsupport.
Technical Support Engineer
East Syracuse, NY · On-site
$72K - $90K/yr
Saab, Inc. is seeking a Field Service/Technical Support Engineer to provide outstanding service to ... Armed Forces and the Federal Aviation Administration, as well as international and commercial ...
Technical Support Engineer
East Syracuse, NY · On-site
$72K - $90K/yr
Saab, Inc. is seeking a Field Service/Technical Support Engineer to provide outstanding service to ... Armed Forces and the Federal Aviation Administration, as well as international and commercial ...
Conservation International protects nature for the benefit of humanity. Through science, policy ... technical support for our people around the world, providing first- and second-tier support that ...
Conservation International protects nature for the benefit of humanity. Through science, policy ... technical support for our people around the world, providing first- and second-tier support that ...
Technical Support Engineer
East Syracuse, NY · On-site
$80 - $100/hr
Saab, Inc. is seeking a Field Service/Technical Support Engineer to provide outstanding service to ... Armed Forces and the Federal Aviation Administration, as well as international and commercial ...
Technical Support Engineer
East Syracuse, NY · On-site
$80 - $100/hr
Saab, Inc. is seeking a Field Service/Technical Support Engineer to provide outstanding service to ... Armed Forces and the Federal Aviation Administration, as well as international and commercial ...
International Technical Support information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do international technical support jobs pay per hour?
What is an international technical support?
An International Technical Support job involves assisting customers, clients, or internal teams with technical issues across different countries. This role typically requires troubleshooting software, hardware, or network-related problems while considering language, cultural, and time zone differences. Professionals in this field communicate via phone, email, or chat to provide solutions and ensure customer satisfaction. Strong technical skills, problem-solving abilities, and multilingual proficiency are often beneficial in this role.
What are the key skills and qualifications needed to thrive in international technical support?
To excel as an International Technical Support professional, you need strong troubleshooting and analytical skills, fluency in multiple languages, and a solid technical background, often supported by a relevant degree or certifications like CompTIA or Cisco. Familiarity with ticketing systems, remote diagnostic tools, and CRM platforms is typically required. Excellent communication, cross-cultural awareness, and patience are vital soft skills for effectively assisting clients from diverse backgrounds. These competencies ensure that global customers receive timely, accurate technical assistance while building positive relationships across regions.
What are some common challenges faced by international technical support specialists and how are they addressed?
International Technical Support specialists often encounter challenges such as language barriers, working across different time zones, and resolving technical issues on unfamiliar systems. They address these challenges by using translation tools, adapting their communication styles, and collaborating closely with regional teams to gather the necessary context. Professionals in this role also participate in ongoing training to stay up to date with both technical advancements and cultural best practices. This adaptive approach ensures seamless service for clients globally, even when unexpected issues arise.
What job categories do people searching International Technical Support jobs look for?
The top searched job categories for International Technical Support jobs are:

Job description
Description
Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to support a program onsite* at Dahlgren, VA.
*Onsite/Hybrid/Remote work schedules subject to change based on contract requirements.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent on contract award.
How Role will make an impact:
Technical Proficiency:
- Computer networking concepts, protocols, and security methodologies
- System performance and availability monitoring
- Network access, identity, and access management (e.g., Public Key Infrastructure)
- Remote access technologies
- Systems administration concepts
- Common network tools (e.g., ping, traceroute, nslookup)
- Electronic device functionality (computers, network components, peripherals)
- Operating System command line execution (e.g., ipconfig, netstat)
- Cloud computing service and deployment models (SaaS, IaaS, PaaS)
- Network protocols (TCP/IP, DHCP, DNS)
Security Awareness:
- Cybersecurity principles, threats, and vulnerabilities
- National and international cybersecurity laws, regulations, and ethics
- Organizational IT user security policies (e.g., account management, access control)
- Data security standards (PII, PCI, PHI)
- Information classification, compromise procedures, and incident management processes
Support and Service Delivery:
- Risk management processes (assessment and mitigation)
- Incident data analysis and trend identification
- Service desk best practices
- Customer service and communication skills
- Technical training development and delivery
- Incident tracking and solution database management
- Trouble ticketing system utilization (incident, problem, event documentation)
- Standard Operating Procedure (SOP) development and maintenance
Requirements
What you'll need to have to join our award-winning team:
- Clearance: Must possess and maintain an active Secret Clearance
- Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support
- IAT I Certification: A+, Network+, SSCP, CND, OR CCNA
What Sets You Apart:
- IAT II Certification: CCNA, Security+, CySA+, CND, OR SSCP
Physical Requirements:
While performing the duties of this job, the employee is regularly required to:
- Sit for extended periods of time and work at a computer workstation
- Use hands and fingers to operate keyboards, mice, and other input devices
- Communicate effectively, both verbally and in writing
- Specific vision abilities required may include close vision, distance vision, depth perception, and the ability to adjust
- Stand, walk, bend, or reach; Access equipment located in data centers, offices, or under desks
- Lift and/or move equipment weighing up to 25 pounds
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, in accordance with the Americans with Disabilities Act (ADA).
About Client Solution Architects
Sourced by ZipRecruiter
Industry
It services
Company size
501 - 1,000 Employees
Headquarters location
Virginia Beach, VA, US