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Internal Help Desk Jobs in Minnesota (NOW HIRING)

This is not a repetitive "password reset only" help desk role. You'll gain hands-on experience ... internal IT support desk, we'd love to connect with you.At Allstar Services, we're redefining the ...

Works actively in the Service scheduled activities, such as Audit, Line Start-up, Help Desk ... Provide support to internal stakeholders with questions regarding parts requests, quoting, and ...

Works actively in the Service scheduled activities, such as Audit, Line Start-up, Help Desk ... Provide support to internal stakeholders with questions regarding parts requests, quoting, and ...

Works actively in the Service scheduled activities, such as Audit, Line Start-up, Help Desk ... Provide support to internal stakeholders with questions regarding parts requests, quoting, and ...

Works actively in the Service scheduled activities, such as Audit, Line Start-up, Help Desk ... Provide support to internal stakeholders with questions regarding parts requests, quoting, and ...

Works actively in the Service scheduled activities, such as Audit, Line Start-up, Help Desk ... Provide support to internal stakeholders with questions regarding parts requests, quoting, and ...

Works actively in the Service scheduled activities, such as Audit, Line Start-up, Help Desk ... Provide support to internal stakeholders with questions regarding parts requests, quoting, and ...

Mortgage Loan Processor I

Cannon Falls, MN · On-site

$39K - $54K/yr

... internal and external and submitting quality files for Underwriting within the established time frames. Essential duties include: * Perform Disclosure Desk duties and Processing Help Desk duties as ...

Mortgage Loan Processor I

Apple Valley, MN · On-site

$41K - $56K/yr

... internal and external and submitting quality files for Underwriting within the established time frames. Essential duties include: * Perform Disclosure Desk duties and Processing Help Desk duties as ...

Mortgage Loan Processor I

Red Wing, MN · On-site

$40K - $55K/yr

... internal and external and submitting quality files for Underwriting within the established time frames. Essential duties include: * Perform Disclosure Desk duties and Processing Help Desk duties as ...

Mortgage Loan Processor I

La Crescent, MN · On-site

$36K - $49K/yr

... internal and external and submitting quality files for Underwriting within the established time frames. Essential duties include: * Perform Disclosure Desk duties and Processing Help Desk duties as ...

Mortgage Loan Processor I

Cottage Grove, MN · On-site

$41K - $57K/yr

... internal and external and submitting quality files for Underwriting within the established time frames. Essential duties include: * Perform Disclosure Desk duties and Processing Help Desk duties as ...

Mortgage Loan Processor I

Rochester, MN · On-site

$40K - $55K/yr

... internal and external and submitting quality files for Underwriting within the established time frames. Essential duties include: * Perform Disclosure Desk duties and Processing Help Desk duties as ...

Mortgage Loan Processor I

Hastings, MN · On-site

$40K - $56K/yr

... internal and external and submitting quality files for Underwriting within the established time frames. Essential duties include: * Perform Disclosure Desk duties and Processing Help Desk duties as ...

Mortgage Loan Processor I

Saint Charles, MN · On-site

$36K - $50K/yr

... internal and external and submitting quality files for Underwriting within the established time frames. Essential duties include: * Perform Disclosure Desk duties and Processing Help Desk duties as ...

Mortgage Loan Processor I

Northfield, MN

$42K - $57K/yr

... both internal and external and submitting quality files for Underwriting within the established time frames. Essential Duties: * Perform Disclosure Desk duties and Processing Help Desk duties as ...

Mortgage Loan Processor I

Rosemount, MN · On-site

$40K - $56K/yr

... internal and external and submitting quality files for Underwriting within the established time frames. Essential duties include: * Perform Disclosure Desk duties and Processing Help Desk duties as ...

Mortgage Loan Processor I

Caledonia, MN · On-site

$39K - $54K/yr

... both internal and external and submitting quality files for Underwriting within the established time frames. Essential Duties: * Perform Disclosure Desk duties and Processing Help Desk duties as ...

Mortgage Loan Processor I

Lakeville, MN · On-site

$41K - $57K/yr

... internal and external and submitting quality files for Underwriting within the established time frames. Essential duties include: * Perform Disclosure Desk duties and Processing Help Desk duties as ...

Mortgage Loan Processor I

Lanesboro, MN · On-site

$39K - $53K/yr

... internal and external and submitting quality files for Underwriting within the established time frames. Essential duties include: * Perform Disclosure Desk duties and Processing Help Desk duties as ...

Showing results 41-60

Internal Help Desk information

See Minnesota salary details

$12

$22

$33

How much do internal help desk jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for internal help desk in Minnesota is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.43 per hour, depending on experience, location, and employer.

What are some typical challenges faced by internal help desk professionals?

Internal Help Desk professionals often face the challenge of balancing multiple support requests simultaneously while maintaining a high level of service for all employees. They must quickly adapt to evolving technology, troubleshoot a wide variety of software and hardware issues, and sometimes handle urgent problems under tight deadlines. Additionally, they regularly assist colleagues with different levels of technical proficiency, requiring clear and patient communication. Overcoming these hurdles helps build resilience and valuable problem-solving skills that are highly valued in IT support roles.

What does an internal help desk do?

An Internal Help Desk provides technical support to employees within an organization. They troubleshoot IT issues, assist with software and hardware problems, handle account access requests, and ensure smooth system operations. Their goal is to minimize downtime and improve productivity by resolving technical issues efficiently.

What are the key skills and qualifications needed to thrive in the internal help desk position?

To thrive as an Internal Help Desk professional, you need strong troubleshooting abilities, a good understanding of IT systems, and often a degree or certification in information technology or a related field. Familiarity with ticketing systems like ServiceNow or Jira, remote support tools, and knowledge of Windows, macOS, and common business applications is typically required. Excellent communication, patience, and a customer-focused attitude are soft skills that help you succeed in this role. These capabilities ensure efficient problem resolution, minimize downtime for internal teams, and foster a positive work environment.

What are popular job titles related to Internal Help Desk jobs in Minnesota? For Internal Help Desk jobs in Minnesota, the most frequently searched job titles are:
Infographic showing various Internal Help Desk job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $47,162 per year, or $22.7 per hour.

IT Support Specialist Tier II

AllStar

Gaylord, MN • On-site

$50K - $55K/yr

Full-time

Dental, Vision

Re-posted 2 days ago


Job description

Tier II IT Support Administrator (MSP Experience Preferred)Eden Prairie, MN (Onsite)$50,000–$55,000 Salary + BenefitsAre you the type of IT professional who stays calm when users are frustrated, enjoys solving technical problems quickly, and can juggle multiple priorities without things slipping through the cracks?We're hiring a Tier II IT Support Administrator to join our growing IT team in Eden Prairie, MN. This is an onsite role supporting end users across multiple environments with a strong focus on remote troubleshooting, account administration, licensing support, and first-response networking support.This is an excellent opportunity for someone early in their IT career who wants hands-on exposure to different systems, environments, and technologies - especially candidates coming from an MSP (Managed Service Provider) background.What You'll Be DoingProvide Tier II technical support to end users over phone, email, and remote support toolsTroubleshoot networking, connectivity, and user access issuesSupport Azure Active Directory (Azure AD) administrationAdd, remove, and manage user licenses and permissionsRespond to support tickets and prioritize multiple requests throughout the dayAssist users who may be frustrated or experiencing urgent technical issuesEscalate advanced technical problems when neededSupport a fast-paced environment with multiple clients, systems, and architecturesWhat We're Looking For1–3+ years of IT support or help desk experienceMSP experience strongly preferredExperience supporting users remotely in a professional environmentFamiliarity with:Azure Active Directory (Azure AD)Microsoft 365 administrationUser account managementBasic networking supportExperience supporting larger user environments (500+ users) is a plusStrong communication and customer service skillsHighly organized with the ability to prioritize competing requestsComfortable working with frustrated users while maintaining professionalismStrong troubleshooting mindset and urgencyCandidates Who Tend to Do Well HereIT Support SpecialistsService Desk AnalystsHelp Desk TechniciansMSP Support TechniciansTechnical Support AdministratorsDesktop Support TechniciansTier II Support EngineersPreferred BackgroundsExperience from companies such as:Managed Service Providers (MSPs)Corporate IT support environmentsIT consulting firmsMulti-site organizationsCompensation & Benefits$50,000–$55,000 base salaryFull-time onsite role in Eden Prairie, MNMedical, dental, and vision insurance401(k)Paid time offCareer growth opportunity within a growing organizationExposure to multiple technologies and environmentsWhy This Role?This is not a repetitive "password reset only" help desk role. You'll gain hands-on experience across multiple systems and environments while building real-world troubleshooting skills that can accelerate your IT career.If you thrive in fast-moving environments, enjoy solving problems, and want exposure beyond a traditional internal IT support desk, we'd love to connect with you.At Allstar Services, we're redefining the home services and exterior remodeling industry through innovation, growth, and a people-first mindset.Backed by Morgan Stanley Capital Partners, Allstar Services is a rapidly expanding national platform of leading residential and commercial roofing, siding, windows, gutters, and exterior remodeling brands across the United States. Our companies are known for delivering exceptional customer experiences, high-quality workmanship, and operational excellence in every market we serve.We move fast, solve problems, and invest in great people. Whether you're supporting operations, technology, sales, marketing, or field teams, you'll have the opportunity to make a direct impact inside a growing organization that values accountability, collaboration, and continuous improvement.With teams across multiple states and continued expansion ahead, this is an exciting time to join an organization building something bigger than a traditional home services company.Learn more at allstarservicesnow.com.Allstar Services is an Equal Opportunity Employer and values diversity at all levels of the organization.