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Modern Technology Solutions, Inc. is seeking a Learning & Development Intern in Alexandria, VA for Fall 2026.
Position Overview
Provides support to various departments within the organization, assisting with administrative tasks and projects. Key responsibilities include data entry, document preparation, scheduling meetings, conducting research, and supporting team members with day-to-day operations. This role requires strong organizational and time management skills, attention to detail, and the ability to work collaboratively in a team environment. Basic proficiency in Microsoft Office and effective communication skills are essential. This position is typically suited for students or recent graduates looking to gain practical experience in a professional setting.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Please Note: U.S. Citizenship is required.
Role and Responsibilities:
Responsibilities and duties may include, but are not limited to:
- Administrative Support- Perform data entry, document filing, and general record-keeping tasks. Assist with preparing presentations, reports, and other communication materials.
- Meeting Coordination- Schedule and organize meetings, including preparing agendas and capturing notes or minutes. Support team collaboration efforts by maintaining accurate tracking of task assignments and action items.
- Research and Data Compilation- Conduct research and gather information needed for current projects or team initiatives. Compile data into organized formats such as spreadsheets, reports, or summaries.
- Communication Assistance- Respond to emails, phone calls, or inquiries in a professional manner.
Communicate effectively with internal team members and external partners as appropriate.
- Event and Logistics Planning- Help with organizing small-scale team or departmental events, including coordinating schedules, venues, and supplies. Assist in tracking expenses or resources for assigned activities.
- Special Project Support- Participate in specific short-term projects, offering input, assistance, and execution of tasks as directed. Work collaboratively with team members and departments to achieve project deadlines.
- General Office Operations- Ensure operational spaces are maintained and supplies are stocked. Perform errands or miscellaneous tasks to support organizational functions.
- Learning and Development- Actively engage in training, mentoring opportunities, and networking within the organization. Seek feedback and incorporate learning into assigned tasks to enhance performance.
- Problem-Solving Assistance- Identify solutions to minor operational or procedural challenges under supervision. Contribute ideas to streamline processes and improve efficiency.
- Reporting and Metrics- Assist in tracking team or departmental goals by supporting efforts to collect, review, and report on performance metrics.
Required Skills:
- Basic functional, administrative, and analytical principles
- Execution of tasks using well-defined processes
- Ability to work under general oversight without day-to-day supervision
- Familiarity with business and functional terms and acronyms
- Initiative to learn new skills and apply them
- Proactive in seeking additional responsibilities and helping teammates
- Participation in relevant internal training classes
- Active involvement in work groups or Communities of Practice (COP)
- Engagement in internal committees or groups (e.g., MWR, Charity, WLNF, ESOP)
- Exploration of ongoing external training and certifications in respective functional areas
Required Competencies:
All MTSI employees are required to be skilled in the following core competencies:
- Collaboration/Teamwork: Engages others across roles through communication and mutual respect, shares insights, enabling effective teamwork to ensure collective success. (teamwork)
- Technical and Functional Skills: Leverages technical and functional expertise to deliver high performance, addresses challenges, and supports business needs while pursuing continuous skill development. (domain knowledge)
- Entrepreneurialism: Fosters innovation, evaluates ideas, and advances initiatives with sound judgment and organizational awareness to drive growth and impact. (innovation)
- Communication: Communicates clearly and effectively, fostering understanding, collaboration, and alignment through active listening and impactful messaging. (effective communication)
- Customer Focus: Prioritizes customer needs, builds trust, and delivers exceptional service by using insights to drive improvements and strengthen relationships. (customer insight)
Qualifications:
- Bachelors'/Master's degree & 0-2 years of experience in related field
- OR equivalent total experience in related field
Physical Requirements:
- Frequent sitting for long periods using computer keyboard, zoom conferencing, Microsoft teams, telephone etc.
- Regular standing and walking to file documents, make copies, meet with leaders/employees in other parts of the building etc.