Intern Help Desk Jobs in Minnesota (NOW HIRING)

Ritchie Engineering Co., Inc. is a family-owned company that has been innovating HVAC & Refrigeration tools and test equipment for more than 75 years. From idea conception through development, production, and shipment; every team member plays a crucial role ensuring the quality, reliability, and efficiency of these American-made products.

Join our team and enjoy a comprehensive benefits package designed to support you and your loved ones:

• 401(k) Retirement Plan: 100% company match with no vesting schedule on up to 4% of your contributions
• Health Insurance: Two Medical Plans, Dental, Vision and Flexible Spending Account options to suit your needs
• Company Paid Insurance: Short-term disability, long-term disability, accidental death and dismemberment, and life insurance at no additional cost
• Paid Time Off (PTO): We value work life balance and offer a generous PTO plan for non-exempt employees. Employees that work 40 hours per week will start with 120 hours annually (52 hours during your first six months and 68 hours during your second six months). The accrual rate increases with tenure, reaching up to 182 hours annually after 20+ years of service
• Holiday Pay: In addition to PTO, all employees receive up to 80 hours of paid holidays annually
• Telemedicine: 24/7 access to healthcare professionals for you and your family
• Referral program: Earn rewards for helping the team grow

As you evaluate your career options, we recognize that salary is a key consideration. For this role, the pay range is $23.00-32.00, with individual compensation determined by your unique skills, experience level, and other relevant factors

Enjoy a 4-day work week, 10-hours a day (Monday–Thursday Between 6:00am and 4:30pm). Additional hours may be required during busier times

The Human Resources and Office Support Assistant will handle office administrator and entry-level HR tasks such as onboarding/offboarding, benefits administration, employee relations, training and development, run reports, and drafting companywide communications.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Performs front desk procedures ensuring visitor policies and procedures are followed
• Manages day-to-day of benefits programs including monthly benefits meetings for new employees and monthly billing
• Onboarding and offboarding of employees including I-9 with E-Verify and tours of facility
• Organizes and executes employee appreciation events and programs including employee of the month
• Manages phone directory in POPP system including naming, passwords, and resetting devices
• Updates distributed phone directory and organization charts on a monthly basis
• Updates company photo directory on an annual basis
• Scans and documents employee files
• Inventories office supplies and relays to purchasing
• Researches office management solutions including but not limited to office furniture and delivers findings in the form of presentations and capital expense requests
• Manages temporary agencies including recruitment, coaching, onboarding, offboarding, safety, and billing
• Manages intern and summer helper programs including organizing school recruitment events and requisition recruitment including conducting and schedule phone/video/on-site screens, interviews, and tours
• Performs back-up on other Human Resources functions when needed
• Other duties as assigned including training others on known processes

Required: 2 years of combined education and experience in Human Resources. Proficiency in reading and writing in English. Highly organized, self-motivated and can work independently. Must be highly self-motivated, work with minimal supervision and be able to perform multiple tasks in a fast-paced environment. Strong interpersonal and leadership skills as well as excellent communication skills (both written and oral) with ability to manage multiple priorities.

• Bachelor's Degree in Human Resources or similar field
• SHRM-CP or PHR Certification
• Professional experience of ADP Workforce Now

This role works on-site in Bloomington, MN, where your direct contributions will make a real impact. Being in person will allow you to collaborate closely with others, build meaningful relationships, and play a key role in our company success.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Required to sit, stand, walk, handle or feel objects, tools and controls
• Vision required to inspect products and documents in detail
• Occasionally required to reach with hands and arms, and to stoop, kneel, or crouch
• Must regularly lift and/or move up to 10 pounds; some workstations require lifting and/or moving up to 60 pounds

The performance of this position may occasionally require exposure to the manufacturing areas where certain areas require the use of personal protective equipment, may work near moving equipment, and exposed to dust, odors, oil, fumes, and noise.

This document is an outline of the primary tasks assigned and may be changed at the discretion of management, formally or informally, either verbally or in writing. All team members are expected to assist Ritchie Engineering in achieving its goals even if such tasks are beyond the scope of this outline. The job description does not constitute an employment contract, implied or otherwise, other than an "at will" relationship and is subject to change by the employer as the needs of the company and requirements of the job change.