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Intermodal Service Employee Jobs (NOW HIRING)

olt

Sales Manager - Intermodal

Chicago, IL · Remote

We connect transportation, technology, and expertise across a broad network of services including ... Employee Assistance Program • Company Health & Wellness Program • Discounts with Preferred ...

olt

Sales Manager - Intermodal

Chicago, IL · Remote

We connect transportation, technology, and expertise across a broad network of services including ... Employee Assistance Program • Company Health & Wellness Program • Discounts with Preferred ...

Odyssey

Sales Manager - Intermodal

Chicago, IL · On-site

$85K - $110K/yr

We connect transportation, technology, and expertise across a broad network of services including ... Employee Assistance Program • Company Health & Wellness Program • Discounts with Preferred ...

Hub Group

Local CDL-A Intermodal Truck Driver

Atlanta, GA · On-site

$75K/yr

Service, integrity, and innovation. Our pride is in our service as well as our valued employees ... Employee Assistance Program (EAP) provides a confidential resource available over text/chat/video ...

Hub Group

Local CDL-A Intermodal Truck Driver

Decatur, GA · On-site

$75K/yr

Service, integrity, and innovation. Our pride is in our service as well as our valued employees ... Employee Assistance Program (EAP) provides a confidential resource available over text/chat/video ...

Hub Group

Local CDL-A Intermodal Truck Driver

Conyers, GA · On-site

$75K/yr

Service, integrity, and innovation. Our pride is in our service as well as our valued employees ... Employee Assistance Program (EAP) provides a confidential resource available over text/chat/video ...

Hub Group

Local CDL-A Intermodal Truck Driver

Atlanta, GA · On-site

$75K/yr

Service, integrity, and innovation. Our pride is in our service as well as our valued employees ... Employee Assistance Program (EAP) provides a confidential resource available over text/chat/video ...

Hub Group

Local CDL-A Intermodal Truck Driver

Cumming, GA · On-site

$75K/yr

Service, integrity, and innovation. Our pride is in our service as well as our valued employees ... Employee Assistance Program (EAP) provides a confidential resource available over text/chat/video ...

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Intermodal Service Employee information

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How much do intermodal service employee jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for intermodal service employee in the United States is $22.49, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Intermodal Service Employee, and why are they important?

Intermodal Service Employees need a solid understanding of freight operations, logistics, and safety protocols, often requiring a high school diploma or equivalent and relevant on-the-job training. Familiarity with yard management systems, handheld scanning devices, and basic mechanical tools is commonly expected. Strong attention to detail, teamwork, and effective communication are essential soft skills that help manage complex schedules and coordinate with multiple departments. These abilities ensure the efficient, safe, and timely movement of cargo across transportation modes, which is critical for supply chain reliability.

What are some common challenges faced by Intermodal Service Employees, and how can they be managed effectively?

Intermodal Service Employees often work in fast-paced environments where they coordinate the movement of freight containers between different transportation modes, such as trucks, trains, and ships. Common challenges include managing tight schedules, adapting to changing weather conditions, and ensuring strict safety protocols are followed. Effective communication with team members and other departments, along with strong organizational skills, can help manage these challenges. Additionally, being proactive and detail-oriented is crucial for preventing delays and maintaining efficient operations.

What is the difference between Intermodal Service Employee vs Railroad Yard Clerk?

AspectIntermodal Service EmployeeRailroad Yard Clerk
CredentialsHigh school diploma, CDL preferredHigh school diploma, clerical skills
Work EnvironmentIntermodal terminals, shipping yardsRailroad yards, administrative offices
Industry UsageLogistics, transportation companiesRailroads, freight companies
Job FocusManaging intermodal containers and equipmentScheduling, record-keeping for rail operations

While both roles are vital in transportation logistics, the Intermodal Service Employee primarily handles container movement and equipment management at terminals, whereas the Railroad Yard Clerk focuses on administrative tasks within railroad yards. Understanding these differences helps job seekers identify the right career path in the transportation industry.

What are Intermodal Service Employees?

Intermodal Service Employees are workers who facilitate the transfer of freight between different modes of transportation, such as rail, truck, and ship. They are responsible for loading and unloading containers, inspecting equipment, and ensuring that shipments are handled safely and efficiently. These employees often work in rail yards, ports, or logistics terminals, and their duties are critical to keeping supply chains running smoothly. Intermodal Service Employees may also be involved in administrative tasks, such as tracking shipments and coordinating with other departments.
More about Intermodal Service Employee jobs
What states have the most Intermodal Service Employee jobs? States with the most job openings for Intermodal Service Employee jobs include:
What job categories do people searching Intermodal Service Employee jobs look for? The top searched job categories for Intermodal Service Employee jobs are:
Intermodal Service Employee jobs near you
Infographic showing various Intermodal Service Employee job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,776 per year, or $22.5 per hour.

Customer Service Representative - Intermodal

MEDLOG USA

Seattle, WA

$22 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Join a Global Leader in Transport amp; Logistics — MEDLOG USA

At MEDLOG USA, we don’t just move goods — we move industries forward. As one of the fastest-growing logistics providers globally, we offer innovative, sustainable, and customer-focused solutions across the supply chain. Our strength lies in our people: a diverse, dedicated team committed to excellence, safety, and continuous improvement.

We believe in empowering our employees with opportunities for growth, collaboration, and impact. Whether you're on the road, in the yard, or behind the scenes, your work drives global trade and connects communities.

Be part of a company that values integrity, innovation, and inclusion. Be part of MEDLOG.

Job Description and Responsibilities:
The Intermodal Customer Service Representative (CSR) is responsible for processing orders placed by our customers in our Transportation Management System (TMS) and then communicating order details and updates to our customers and our dispatch team. This position serves as the initial point of contact for customer questions and concerns. The CSR must have excellent communication skills, a strong work ethic, and a positive attitude to handle a high volume of emails and phone calls. To succeed in this position, you must be proficient with time management, prioritization, and have the desire to meet or exceed the needs of our customers. This position requires great communication and organizational skills while maintaining a positive attitude.
  • Analyze and identify potential late and at-risk deliveries and facilitate creative resolutions for problems discovered on all load issues to meet or exceed customer's expectations
  • Monitor and track loads so that timely notification can be made to internal/external customers regarding late pickups and/or deliveries and any other changes that may occur
  • Perform general administrative duties, clerical duties (processing and coding documents, maintaining records and files, etc.) and compile and arrange data
  • Create templates on our TMS for orders put in by customers
  • Process customer orders and relay information to dispatch
  • Tracing orders to provide order updates or changes throughout the day
  • Willingness and ability to solve customer issues in a timely and professional manner
  • Coordinate emergency moves by working with dispatch
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Perform other duties as assigned
  • Schedule: Monday - Friday; 6am - 3pm
Required Qualifications:
  • High school diploma or equivalent
  • 1-3 years’ experience in customer service; intermodal industry preferred
  • Proficiency in Microsoft Excel and Outlook as well as overall computer skills
  • Excellent verbal and written communication skills
  • Strong conflict resolution and problem-solving skills
  • Ability to multi-task while maintaining a positive attitude
  • Self-Motivated / Detail oriented / Ability to prioritize
  • Accountable to company core values: Customer and Contractor Focused, Innovative, Relationship Builder, Accountable, Purposeful Communicator, and Exceeds Expectations
Work Authorization:
  • Authorization to work in the U.S.
Benefits:
  • Health, Dental, and Vision Insurance
  • Life and Short-Term amp; Long-Term Disability Insurance
  • 401(k) with company match
  • Paid holidays, vacation, and sick time
  • FSA
  • Employee Assistance Program

Apply