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How much do intermodal service employee jobs pay per hour?

As of May 30, 2026, the average hourly pay for intermodal service employee in the United States is $22.49, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Intermodal Service Employee, and why are they important?

Intermodal Service Employees need a solid understanding of freight operations, logistics, and safety protocols, often requiring a high school diploma or equivalent and relevant on-the-job training. Familiarity with yard management systems, handheld scanning devices, and basic mechanical tools is commonly expected. Strong attention to detail, teamwork, and effective communication are essential soft skills that help manage complex schedules and coordinate with multiple departments. These abilities ensure the efficient, safe, and timely movement of cargo across transportation modes, which is critical for supply chain reliability.

What are some common challenges faced by Intermodal Service Employees, and how can they be managed effectively?

Intermodal Service Employees often work in fast-paced environments where they coordinate the movement of freight containers between different transportation modes, such as trucks, trains, and ships. Common challenges include managing tight schedules, adapting to changing weather conditions, and ensuring strict safety protocols are followed. Effective communication with team members and other departments, along with strong organizational skills, can help manage these challenges. Additionally, being proactive and detail-oriented is crucial for preventing delays and maintaining efficient operations.

What are Intermodal Service Employees?

Intermodal Service Employees are workers who facilitate the transfer of freight between different modes of transportation, such as rail, truck, and ship. They are responsible for loading and unloading containers, inspecting equipment, and ensuring that shipments are handled safely and efficiently. These employees often work in rail yards, ports, or logistics terminals, and their duties are critical to keeping supply chains running smoothly. Intermodal Service Employees may also be involved in administrative tasks, such as tracking shipments and coordinating with other departments.

What is the difference between Intermodal Service Employee vs Railroad Yard Clerk?

AspectIntermodal Service EmployeeRailroad Yard Clerk
CredentialsHigh school diploma, CDL preferredHigh school diploma, clerical skills
Work EnvironmentIntermodal terminals, shipping yardsRailroad yards, administrative offices
Industry UsageLogistics, transportation companiesRailroads, freight companies
Job FocusManaging intermodal containers and equipmentScheduling, record-keeping for rail operations

While both roles are vital in transportation logistics, the Intermodal Service Employee primarily handles container movement and equipment management at terminals, whereas the Railroad Yard Clerk focuses on administrative tasks within railroad yards. Understanding these differences helps job seekers identify the right career path in the transportation industry.

More about Intermodal Service Employee jobs
What states have the most Intermodal Service Employee jobs? States with the most job openings for Intermodal Service Employee jobs include:
What job categories do people searching Intermodal Service Employee jobs look for? The top searched job categories for Intermodal Service Employee jobs are:
Intermodal Service Employee jobs near you

Dispatcher - Intermodal

MEDLOG USA

Columbus, OH • On-site

$55K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Join a Global Leader in Transport amp; Logistics — MEDLOG USA

At MEDLOG, we don’t just move goods — we move industries forward. As one of the fastest-growing logistics providers globally, we offer innovative, sustainable, and customer-focused solutions across the supply chain. Our strength lies in our people: a diverse, dedicated team committed to excellence, safety, and continuous improvement.

We believe in empowering our employees with opportunities for growth, collaboration, and impact. Whether you're on the road, in the yard, or behind the scenes, your work drives global trade and connects communities.

Be part of a company that values integrity, innovation, and inclusion. Be part of MEDLOG.


Job Description and Responsibilities:

The Dispatcher - Intermodal will provide excellent customer service and have a great willingness to help, wherever needed, while being the main line of communication with the contractors.
  • Assign loads to the contractors in a timely and efficient manner
  • Inform our Customer Service Representatives of all developments throughout the day so they can keep our customers updated
  • Monitor contractors’ HOS to route and prioritize contractors’ schedules to maximize turnaround
  • Update database in a timely manner with appropriate route, delivery status, and time stamps
  • Document in our TMS for delays, dry runs, yard stops, missed loads, appointments etc.
  • Update contractors with important information about orders, traffic, obstacles, and requirements
  • Communicate contractor pay, chassis availability and appointment times
  • Track order costs and billing information
  • Confirm contractors’ completed delivery information
  • Track where empty containers need to go and plan accordingly
  • Receive emergency and non-emergency calls and record significant information
  • Understand and manage cut-off times for deliveries to ensure proper scheduling
  • Willingness and ability to solve contractors’ issues in a timely and professional manner
  • Schedule: Monday - Friday; 7am - 5pm with rotating on call
Minimum Required Qualifications:
  • High school diploma or equivalent; college degree preferred
  • 1-3 years’ experience in the intermodal industry; dispatch preferred
  • Proficiency in Microsoft Excel and Outlook as well as overall computer skills
  • Excellent verbal and written communication skills
  • Strong conflict resolution and problem-solving skills
  • Ability to multi-task while maintaining a positive attitude
  • Self-Motivated / Detail oriented / Ability to prioritize
  • Hold true to company core values: Contractor and Customer Focused, Accountable, Innovative, Relationship Builder, Exceed Expectations, and Purposeful Communicator
Work Authorization:
  • Authorization to work in the U.S.
Benefits:
  • Health, Dental, and Vision Insurance
  • Life and Short-Term amp; Long-Term Disability Insurance
  • 401(k) with company match
  • Paid holidays, vacation, and sick time
  • FSA
  • Employee Assistance Program

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