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Intermediate Representative Jobs in New York (NOW HIRING)

MagnaCare

Customer Service Representative

Melville, NY · Remote

$16.25 - $22.25/hr

About The Role MagnaCare is seeking a fully remote Customer Service Representatives to assist ... Intermediate knowledge of Microsoft Office and email writing. * Knowledge of CPT codes, ICD-9. ...

ATRIA Consulting

Call Center Representative

Manhattan, NY · On-site

$20 - $25/hr

Call Center Representative Busy New York Hospital is looking for a Call Center Representative to ... Intermediate to advanced skills in Microsoft Office applications, including Word, Excel, and ...

MagnaCare

Customer Service Representative

Melville, NY · On-site

$16.25 - $22.25/hr

About The Role MagnaCare is seeking a fully remote Customer Service Representatives to assist ... Intermediate knowledge of Microsoft Office and email writing. * Knowledge of CPT codes, ICD-9. ...

REXEL

Inside Sales Representative

Parsippany, NJ · On-site

Basic/intermediate product and application knowledge essential * Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs * Customer oriented ...

inteplast

Customer Service Representative I

Hauppauge, NY · On-site

$16 - $22/hr

Customer Service Representative I POSITION OBJECTIVE: Responsible for providing exceptional ... To perform this job successfully, an individual should have intermediate knowledge of Microsoft ...

inteplast

Customer Service Representative I

Hauppauge, NY · On-site

$16 - $22/hr

Customer Service Representative I POSITION OBJECTIVE: Responsible for providing exceptional ... To perform this job successfully, an individual should have intermediate knowledge of Microsoft ...

McGraw Hill LLC.

Sales Representative

Manhattan, NY · Remote

$71K - $84K/yr

As a Sales Representative and Partnership Developer, you'll focus on selling Core, Intervention and ... Outlook and Power Point (basic), Word and Excel (intermediate). Why work for us? At McGraw-Hill, we ...

New

RadNet

Patient Service Representative

Lynbrook, NY · On-site

$17 - $22/hr

Patient Service Representative Artificial Intelligence; Advanced Technology; The very best in ... Intermediate to advanced computer skills * Strong multitasking and communication skills

RadNet

Patient Service Representative

Bronx, NY · On-site

$17 - $22/hr

Patient Service Representative Bilingual Spanish is a must. Artificial Intelligence; Advanced ... Intermediate to advanced computer skills * Strong multitasking and communication skills

RadNet

Patient Service Representative

Bayonne, NJ · On-site

$17 - $20/hr

Patient Service Representative Artificial Intelligence; Advanced Technology; The very best in ... Intermediate to advanced computer skills * Strong multitasking and communication skills

RadNet

Patient Service Representative

Nutley, NJ · On-site

$18 - $22/hr

Patient Service Representative Artificial Intelligence; Advanced Technology; The very best in ... Intermediate to advanced computer skills * Strong multitasking and communication skills

RadNet

Patient Service Representative

Kings Point, NY · On-site

$17 - $22/hr

Patient Service Representative Artificial Intelligence; Advanced Technology; The very best in ... Intermediate to advanced computer skills * Strong multitasking and communication skills

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Showing results 21-40

All JobsIntermediate Representative JobsIntermediate Representative Jobs in New York

Intermediate Representative information

What is an intermediate representative?

Intermediate Representatives are professionals who serve as a bridge between entry-level and senior roles within an organization, typically in customer service, sales, or administrative departments. They handle more complex tasks and inquiries than junior team members, often resolving escalated issues, mentoring new staff, and ensuring customer satisfaction. Their responsibilities may include processing transactions, providing information, and maintaining client relationships. Intermediate Representatives are expected to possess solid communication and problem-solving skills, as well as a good understanding of company policies and procedures.

What skills and qualifications are needed to thrive as an intermediate representative?

To thrive as an Intermediate Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, phone systems, and basic office software is commonly required. Excellent communication, patience, and attention to detail are standout soft skills in this role. These competencies are vital for efficiently resolving customer inquiries, maintaining client satisfaction, and supporting organizational operations.

How does an intermediate representative typically collaborate with other departments within a company?

Intermediate Representatives often serve as a crucial link between customers, internal teams, and management. They frequently communicate with departments such as sales, customer service, and technical support to resolve client issues and ensure smooth transactions. This collaboration requires clear communication, attention to detail, and a willingness to coordinate with various teams to meet customer needs. Building strong working relationships with colleagues across departments can enhance problem-solving efficiency and contribute to professional growth within the organization.

What are the most commonly searched types of Representative jobs in New York?

The most popular types of Representative jobs in New York are:

What are popular job titles related to Intermediate Representative jobs in New York?

For Intermediate Representative jobs in New York, the most frequently searched job titles are:

What job categories do people searching Intermediate Representative jobs in New York look for?

The top searched job categories for Intermediate Representative jobs in New York are:

What cities in New York are hiring for Intermediate Representative jobs?

Cities in New York with the most Intermediate Representative job openings:

Intermediate Representative jobs near you
Infographic showing various Intermediate Representative job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Customer Service Representative

MagnaCare

Melville, NY • Remote

$16.25 - $22.25/hr

Full-time

Re-posted 10 days ago

Job description

About The Role
MagnaCare is seeking a fully remote Customer Service Representatives to assist members, physicians, hospitals, and other healthcare providers with member benefits, eligibility, claims inquiry, claim reconsiderations and appeals. This is a remote position.
 
Primary Responsibilities

  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
  • Listen attentively to customer needs and concerns; demonstrate empathy and offer solutions.
  • Confirm customer understanding of the solution and provide additional customer education as needed.
  • Prepare complete and accurate work and update customer file.
  • Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests.
  • Effectively transfer misdirected customer requests to an appropriate party.
  • Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity.
  • Offer solutions to issues that are often non-standard/non-routine and require some clarification.
  • Perform other call center functions and support projects as directed by the management.
  • Balancing the demands of the caller with program requirements for quality, average handle time, and productivity.
  • Use appropriate verbiage and level of detail to formulate and adapt the response to the level of understanding the caller has about the MagnaCare processes and specific plan details.
  • Calls will require the CSR to proactively educate the caller and validate understanding before completing the call.

Essential Qualifications

  • High School diploma.
  • Some college or business school education is a plus.
  • Knowledge of basic computer operations.
  • Intermediate knowledge of Microsoft Office and email writing.
  • Knowledge of CPT codes, ICD-9. Ability to learn quickly.
  • Courteous with strong customer service orientation.
  • Dependable with proficient attention to detail.
  • Good listening and responding skills.
  • Must be flexible with the ability to adapt to changes quickly and think conceptually.
  • Solid problem-solving skills. 
  • Excellent attendance, punctuality and work record required.

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