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Intercontinental Boston Jobs (NOW HIRING)

Benchmark

Kitchen Steward

Seattle, WA

$16 - $21.50/hr

With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale ... Welcome to InterContinental Seattle Bellevue, a distinguished addition to Pyramid Global ...

Benchmark

Banquet Captain - On Call

Seattle, WA

With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale ... Welcome to InterContinental Seattle Bellevue, a distinguished addition to Pyramid Global ...

Benchmark

Painter / Maintenance Technician

Seattle, WA

$20.75 - $28.50/hr

With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale ... Welcome to InterContinental Seattle Bellevue, a distinguished addition to Pyramid Global ...

Benchmark

Cook

Seattle, WA

$16 - $21.25/hr

With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale ... Welcome to InterContinental Seattle Bellevue, a distinguished addition to Pyramid Global ...

Benchmark

Security Officer

Seattle, WA

$18.25 - $21.50/hr

With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale ... Welcome to InterContinental Seattle Bellevue, a distinguished addition to Pyramid Global ...

Benchmark

Front Office Supervisor

Seattle, WA

With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale ... Welcome to InterContinental Seattle Bellevue, a distinguished addition to Pyramid Global ...

Benchmark

Hotel Maintenance Technician

Seattle, WA · On-site

$18.50 - $23.50/hr

With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale ... Welcome to InterContinental Seattle Bellevue, a distinguished addition to Pyramid Global ...

Nebo Cucina & Enoteca

Floor/Closing Manager

Boston, MA · On-site

$18 - $22/hr

... Boston next door to the Intercontinental Hotel.... bringing the North End to the Atlantic Wharf area. --- WE ARE ACCEPTING APPLICATIONS FOR Floor/Closing Manager $$ Part-time / Full-time AVAILABLE ...

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Intercontinental Boston information

What is Intercontinental Boston?

InterContinental Boston is a luxury hotel located on the waterfront in downtown Boston, Massachusetts. Known for its modern design, upscale accommodations, and exceptional service, the hotel caters to both business and leisure travelers. It features spacious guest rooms, fine dining options, event spaces, a spa, and stunning views of Boston Harbor. The hotel is part of the InterContinental Hotels & Resorts brand, offering guests premium amenities and a prime location near popular attractions.

What opportunities for professional growth are available at Intercontinental Boston for hospitality professionals?

At Intercontinental Boston, hospitality professionals can look forward to a clear path for career advancement through internal training programs, cross-departmental exposure, and mentorship from experienced leaders. Employees are encouraged to participate in skill-development workshops and may apply for promotions or transfers within the broader IHG network. The hotel's commitment to fostering talent means there are regular performance reviews and opportunities to take on new responsibilities, preparing staff for leadership roles in luxury hospitality.

What are the key skills and qualifications needed to thrive as a hotel manager at Intercontinental Boston, and why are they important?

To thrive as a Hotel Manager at Intercontinental Boston, you need expertise in hospitality management, staff leadership, and financial oversight, typically supported by a degree in hospitality or business and relevant managerial experience. Familiarity with property management systems (PMS), reservation software, and industry certifications such as Certified Hotel Administrator (CHA) is often required. Exceptional interpersonal skills, problem-solving abilities, and a customer-centric mindset are essential for fostering guest satisfaction and team motivation. These competencies ensure efficient hotel operations, high service standards, and strong business performance in a competitive hospitality market.

What is the difference between Intercontinental Boston vs Front Desk Agent?

AspectIntercontinental BostonFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma; hospitality or customer service experience preferred
Work EnvironmentLuxury hotel, front desk, guest servicesHotel lobby, guest check-in/out, customer service
Industry UsageHospitality, luxury hotelsHospitality, hotels, resorts

The Intercontinental Boston is a luxury hotel that employs various roles, including Front Desk Agents. A Front Desk Agent is responsible for guest check-in/out, reservations, and customer service, typically requiring customer service skills and hospitality experience. The main difference lies in the broader hotel operations and management responsibilities of the Intercontinental Boston, whereas the Front Desk Agent is a specific role within the hotel’s staff focused on guest interactions.

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What states have the most Intercontinental Boston jobs?

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Intercontinental Boston jobs near you
Infographic showing various Intercontinental Boston job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 12% Part Time, and 15% Contract. Highlights an 90% Physical, 5% Hybrid, and 5% Remote job distribution.

Front Desk Agent

Holiday Inn Boston Cambridge Area

Somerville, MA

$19/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

Join the team at Holiday Inn Boston Cambridge Area as a Front Desk Agent in Somerville, MA. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming and comfortable stay. Your friendly demeanor and attention to detail will help create memorable experiences that keep our guests coming back.

Responsibilities

  • Greet and welcome guests upon arrival and departure in a professional and courteous manner.
  • Assist guests with check-in and check-out procedures efficiently and accurately.
  • Handle guest requests, questions, and concerns promptly and effectively to ensure high satisfaction.
  • Manage reservations, cancellations, and room assignments using the hotel’s reservation system.
  • Coordinate with housekeeping and maintenance to ensure rooms are ready for guests.
  • Process payments and handle billing transactions securely and accurately.
  • Maintain cleanliness and organization of the front desk area.
  • Promote hotel services, amenities, and local attractions for guests.

Requirements

  • Minimum of (1) year experience in guest service or hospitality preferred.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Strong problem-solving skills and a positive attitude.
  • Proficiency with computers and reservation software is a plus.
  • Availability to work mornings, afternoons and evenings, weekends, and holidays.
  • Full-time/Part-time openings

Benefits

  • Competitive hourly wage of $19.00-$19.00 paid bi-weekly.
  • Opportunities for career growth and advancement within the company.
  • Employee discounts on hotel stays and amenities.
  • Supportive and inclusive team environment.
  • Medical, Dental and Vision insurance (Part-time Dental & Vision only)
  • Optional supplemental insurances
  • 401(k) retirement plan
  • Vacation and personal time
  • Sick time for part-time only
  • Free employee parking

About the Company

The Holiday Inn Boston Cambridge Area is a vibrant and welcoming hotel located in Somerville, MA. We take pride in delivering outstanding hospitality to both business and leisure travelers. As part of the InterContinental Hotels Group family, we are committed to creating memorable guest experiences through excellent service, comfortable accommodations, and a warm atmosphere.

We are an Equal Opportunity Employer.

Apply