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Intent Jobs (NOW HIRING)

Psychologist

Tampa, FL · On-site

$200 - $250/day

Intent Clinical offers a continuum of services to guide individuals and families through the behavioral health industry by providing concierge-level care, identifying suitable treatment and aftercare ...

Psychologist

Tampa, FL · On-site

$200 - $250/hr

Intent Clinical offers a continuum of services to guide individuals and families through the behavioral health industry by providing concierge-level care, identifying suitable treatment and aftercare ...

Azure Integration Architect

Manhattan, NY · On-site +1

$70 - $91.25/hr

Azure Integration Architect [Job Code: 260412] Apply to ushire@intent-design.com We are seeking an experienced Azure Integration Architect with deep expertise in Azure API Management (APIM) and Azure ...

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How much do intent jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for intent in the United States is $32.94, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $41.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Intent Analyst, and why are they important?

To thrive as an Intent Analyst, you need strong analytical skills, data interpretation abilities, and a background in marketing or business analytics. Familiarity with intent data platforms, CRM systems, and data visualization tools like Tableau or Power BI is typically required. Excellent communication, critical thinking, and collaboration skills help analysts translate complex data insights into actionable strategies. These competencies are vital for accurately identifying customer intent and driving targeted business decisions.

How does an Intent Analyst typically collaborate with other teams to improve customer experience?

Intent Analysts often work closely with marketing, product, and customer support teams to interpret customer behaviors and anticipate needs. By analyzing data from various channels—such as website interactions, chat logs, and purchase patterns—they provide actionable insights that help tailor messaging, product offerings, and support strategies. Effective collaboration ensures that customer journeys are optimized and that the organization can proactively address potential pain points, leading to a more personalized and satisfying customer experience.

What are intent jobs?

Intent jobs refer to roles focused on understanding, capturing, and leveraging user or customer intent, typically within digital marketing, product development, or artificial intelligence contexts. These positions often involve analyzing user behavior, search queries, or interactions to determine what users want or need, helping organizations personalize experiences, improve products, or target advertising more effectively. Professionals in intent jobs may work with data analytics, machine learning, or UX research tools to gather insights. Their work is crucial in optimizing customer journeys and increasing conversion rates.
More about Intent jobs
Infographic showing various Intent job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $68,518 per year, or $32.9 per hour.

Manager, Automation and Intent Analytics

Sirius XM

Washington, DC • On-site

$97K - $115K/yr

Full-time

Posted 11 days ago


Job description

Who We Are:
SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.
This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM's vision to life every day.
SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM's platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company's advertising sales organization, which operates as SiriusXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through SiriusXM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.
How you'll make an impact:
As the Manager, Automation & Intent Analytics, you will make an impact by leading automation performance analytics across AI, chatbot, and self-service flows to increase containment and reduce cost per contact. You will partner across CX, Product, and WFM teams to align automation metrics with forecasting and financial goals, helping the business scale efficiency and enhance customer experience.
What you'll do:
  • Lead analytics for automation, intent, and containment across AI, chatbot, and self-service flows.
  • Partner with WFM, CX, and Product teams to align automation KPIs with forecasting and financial targets.
  • Design dashboards and reporting structures to measure containment, saves, and escalation effectiveness.
  • Drive insight development for digital handoffs, pre-agent mix, and journey optimization.
  • Integrate Digital Experience and AI data sources to build unified automation performance views.
  • Enable continuous improvement by identifying automation opportunities and supporting product iteration.

What you'll need:
  • 5+ years in analytics, customer experience, or automation performance management.
  • Expertise in IVR, AI, or chatbot measurement; understanding of routing and escalation.
  • Proven track record building cross-functional partnerships across CX, Marketing, and Product.
  • Strong Tableau and SQL skills preferred; ability to translate complex data into actionable insights.
  • Must have legal right to work in the U.S.

At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $97,000 - $115,000 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.
Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.
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