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Intensive Case Manager Jobs (NOW HIRING)

State of Maine

Intensive Case Manager (LSW)

Augusta, ME · On-site

$24.29 - $33.84/hr

As an Intensive Case Manager, you will act as a single identifiable support in a comprehensive and individualized approach to transition clients from the hospital into the community ensuring basic ...

Horizon House Inc

Intensive Case Manager

Philadelphia, PA · On-site

$20.25 - $26.25/hr

We are seeking a full time Intensive Case Manager to work in our Behavioral Health Services Division, to ensure that all individuals receive the services they need to live, learn, work and socialize ...

Horizon House

Intensive Case Manager

Philadelphia, PA · On-site

$20.25 - $26.25/hr

We are seeking a full time Intensive Case Manager to work in our Behavioral Health Services Division, to ensure that all individuals receive the services they need to live, learn, work and socialize ...

Horizon House

Intensive Case Manager

Philadelphia, PA · On-site

$20.25 - $26.25/hr

We are seeking a full time Intensive Case Manager to work in our Behavioral Health Services Division, to ensure that all individuals receive the services they need to live, learn, work and socialize ...

Horizon House Inc

Intensive Case Manager

Philadelphia, PA

$20.25 - $26.25/hr

We are seeking a full time Intensive Case Manager to work in our Behavioral Health Services Division, to ensure that all individuals receive the services they need to live, learn, work and socialize ...

Pine Street Inn

Case Manager, Clarendon

Boston, MA · On-site

$23.48 - $26.30/hr

PSI's Permanent Supportive Housing Department provides comprehensive, intensive case management support to homeless and chronically homeless individuals in housing using the Housing First Model ...

Pine Street Inn

Case Manager, Clarendon

Boston, MA · On-site

$23.48 - $26.30/hr

PSI's Permanent Supportive Housing Department provides comprehensive, intensive case management support to homeless and chronically homeless individuals in housing using the Housing First Model ...

PINE STREET INN INC

Case Manager, Clarendon

Boston, MA · On-site

$23.48 - $26.30/hr

PSI's Permanent Supportive Housing Department provides comprehensive, intensive case management support to homeless and chronically homeless individuals in housing using the Housing First Model ...

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Intensive Case Manager information

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How much do intensive case manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for intensive case manager in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What is an intensive case manager?

An Intensive Case Manager is a professional who provides comprehensive support and coordination of services for individuals with complex needs, such as those experiencing mental health challenges, homelessness, or substance use issues. They work closely with clients to assess their situations, develop care plans, connect them to resources, and monitor progress. The goal is to help clients achieve stability, improve their quality of life, and access the services necessary for long-term success. Intensive Case Managers often collaborate with healthcare providers, social service agencies, and community organizations to ensure clients receive holistic support.

How does an intensive case manager typically collaborate with external service providers to support clients?

Intensive Case Managers often work closely with a wide range of external service providers, such as housing agencies, healthcare professionals, mental health counselors, and employment services. Collaboration usually involves regular communication, coordinating care plans, and advocating for clients’ needs to ensure access to appropriate resources. Building strong relationships with these partners is vital, as it helps streamline services for clients facing complex challenges. Effective collaboration can also lead to more comprehensive support and better long-term outcomes for individuals under the case manager’s care.

What are the key skills and qualifications needed to thrive as an intensive case manager, and why are they important?

To thrive as an Intensive Case Manager, you need a background in social work, psychology, or a related field, often supported by a bachelor's degree and relevant licensure or certification. Familiarity with case management software, electronic health records, and community resource databases is typically required. Strong interpersonal skills, cultural competence, and problem-solving abilities help build trust with clients and coordinate complex services. These skills and qualities are vital for effectively supporting vulnerable populations and ensuring positive outcomes through comprehensive, individualized care.

What is the difference between Intensive Case Manager vs Case Manager?

AspectIntensive Case ManagerCase Manager
Required CredentialsOften requires a bachelor's degree in social work, psychology, or related field; certifications like CCM or CCS are commonTypically requires a bachelor's degree; certifications like CCM are preferred but not always required
Work EnvironmentHigh-intensity settings, often working with clients with complex needs, in community or healthcare settingsBroader settings, including healthcare facilities, community agencies, or insurance companies
Employer & Industry UsageUsed by healthcare providers, mental health agencies, and social service organizations for clients needing intensive support

Intensive Case Managers focus on clients with complex, high-needs cases requiring frequent, in-depth intervention, while Case Managers handle a broader range of cases with less intensive oversight. Both roles require similar credentials but differ in scope and intensity of services provided.

Is an intensive case manager a stressful job?

An intensive case manager role can be stressful due to the high demands of managing complex client needs, coordinating services, and meeting deadlines. The job often involves emotional challenges and requires strong organizational and communication skills, but workload and stress levels vary depending on the work environment and support systems.
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Intensive Case Manager jobs near you
Infographic showing various Intensive Case Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $47,743 per year, or $23 per hour.

Intensive Case Manager- Day Shift

New Horizons of the Treasure Coast

Fort Pierce, FL • On-site

$15.50 - $20/hr

Full-time

Medical

Re-posted 13 days ago

Job description

New Horizons is the largest mental health and addiction recovery provider on the Treasure Coast (and beyond), serving 15,000 children and adults annually through inpatient crisis services, 24-hour help line and mobile response team, and outpatient programs conveniently located across Indian River, Martin, Okeechobee and St. Lucie counties. In addition, New Horizons assists 22,000 students in area schools, and we work closely with the courts, law enforcement, jails, and hospitals to help improve the health of individuals and the quality of life in our community.
New Horizons is a nonprofit agency seeking a caring and compassionate Intensive Case Manager to provide medically necessary quality intensive case management services to individuals with severe and persistent mental illness. New Horizon is looking for an individual who is eager to learn, want meaningful work that offers opportunities for growth, and believe that their efforts can make a difference in the lives of the people we serve. Now under new management, New Horizons offers competitive pay, amazing benefits, and comprehensive training.
As an Intensive Case Manager your responsibilities will include:
  • Engaging in staff hours of service for assigned individuals at the rate of 115 hours per month.
  • Responsible for direct and indirect services to maximize revenue generated by NHTC within the bounds of ethical principles and good business practice.
  • Responsible for completing TCM assessments within the first thirty day of new admission.
  • Monitors client progress toward treatment goals in all service modalities in which the individual is enrolled.
  • Responsible for coordinating individuals care both within and outside NHTC
  • Prepares written documentation for each service conducted
  • Responsible for developing written service plans developed with participation from the individual, family and or other professionals.
  • Responsible for monitoring client progress towards treatment goals in all service modalities.
  • Coordinates referrals, admissions, discharges and transfers between service modalities.
  • Assist individuals with obtaining benefits such as social security, medical insurance, food stamps, housing subsidies and monitors individual's financial status.
  • Provides timely and effective crisis intervention in accordance with the program's standards and protocol for conducting this activity.
  • Provides On-call emergency service as schedule for after business hours seven day a week.
  • Provides transportation as needed while adhering to agency transportation police and procedures.
  • Miscellaneous duties according to instruction.

Requirements
New Horizons will need you to have the following qualifications:
  • Bachelor's degree from an accredited university or college with a major in one of the following: counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education or related human service field related to the study of human behavior and development.
  • Minimum of one year experience working with adults experiencing serious mental illness.
  • Three years experience working with adults experiencing serious mental illness if degree is not in the human service field.
  • Case managers are required to obtain CBHCM certification from the Florida Certification Board within 90 days of hire.
  • A valid driver license with no more than six points on record.
  • A functioning vehicle and automobile insurance (100/300/50) one hundred percent of the time.
  • Must pass Level 2 Background through DCF and AHCA Clearinghouse. For more information, click on the link: https://info.flclearinghouse.com

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