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Intensive Case Manager Jobs in Dallas, TX (NOW HIRING)

Guidewell

RN Case Manager

Irving, TX · On-site

$70 - $100/hr

The RN Case Manager primary responsibility is to create, implement, and monitor treatment plans to ... Intensive care or higher-acuity patient experience preferred. * Knowledge of managed care in a self ...

WEB-TPA, Inc.

RN Case Manager

Irving, TX · On-site

$70 - $90/hr

The RN Case Manager primary responsibility is to create, implement, and monitor treatment plans to ... Intensive care or higher-acuity patient experience preferred. * Knowledge of managed care in a self ...

ScionHealth

Case Manager II PRN Days

Arlington, TX · On-site

Our hospital provides both intensive care and telemetry-level services, offering advanced ... of functions of case management, utilization review and management, and discharge planning.

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Intensive Case Manager information

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$13

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$30

How much do intensive case manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for intensive case manager in Dallas, TX is $21.58, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $23.27 per hour, depending on experience, location, and employer.

What is an intensive case manager?

An Intensive Case Manager is a professional who provides comprehensive support and coordination of services for individuals with complex needs, such as those experiencing mental health challenges, homelessness, or substance use issues. They work closely with clients to assess their situations, develop care plans, connect them to resources, and monitor progress. The goal is to help clients achieve stability, improve their quality of life, and access the services necessary for long-term success. Intensive Case Managers often collaborate with healthcare providers, social service agencies, and community organizations to ensure clients receive holistic support.

How does an intensive case manager typically collaborate with external service providers to support clients?

Intensive Case Managers often work closely with a wide range of external service providers, such as housing agencies, healthcare professionals, mental health counselors, and employment services. Collaboration usually involves regular communication, coordinating care plans, and advocating for clients’ needs to ensure access to appropriate resources. Building strong relationships with these partners is vital, as it helps streamline services for clients facing complex challenges. Effective collaboration can also lead to more comprehensive support and better long-term outcomes for individuals under the case manager’s care.

What are the key skills and qualifications needed to thrive as an intensive case manager, and why are they important?

To thrive as an Intensive Case Manager, you need a background in social work, psychology, or a related field, often supported by a bachelor's degree and relevant licensure or certification. Familiarity with case management software, electronic health records, and community resource databases is typically required. Strong interpersonal skills, cultural competence, and problem-solving abilities help build trust with clients and coordinate complex services. These skills and qualities are vital for effectively supporting vulnerable populations and ensuring positive outcomes through comprehensive, individualized care.

What is the difference between Intensive Case Manager vs Case Manager?

AspectIntensive Case ManagerCase Manager
Required CredentialsOften requires a bachelor's degree in social work, psychology, or related field; certifications like CCM or CCS are commonTypically requires a bachelor's degree; certifications like CCM are preferred but not always required
Work EnvironmentHigh-intensity settings, often working with clients with complex needs, in community or healthcare settingsBroader settings, including healthcare facilities, community agencies, or insurance companies
Employer & Industry UsageUsed by healthcare providers, mental health agencies, and social service organizations for clients needing intensive support

Intensive Case Managers focus on clients with complex, high-needs cases requiring frequent, in-depth intervention, while Case Managers handle a broader range of cases with less intensive oversight. Both roles require similar credentials but differ in scope and intensity of services provided.

Is an intensive case manager a stressful job?

An intensive case manager role can be stressful due to the high demands of managing complex client needs, coordinating services, and meeting deadlines. The job often involves emotional challenges and requires strong organizational and communication skills, but workload and stress levels vary depending on the work environment and support systems.

What cities near Dallas, TX are hiring for Intensive Case Manager jobs?

Cities near Dallas, TX with the most Intensive Case Manager job openings:

Intensive Case Manager jobs near you
Infographic showing various Intensive Case Manager job openings in Dallas, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,896 per year, or $21.6 per hour.

Lead Case Manager

Center for Transforming Lives

Fort Worth, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Benefits:
  • Health insurance
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance
  • 401(k)
  • Dental insurance

SUMMARY
The Lead Case Manager has the responsibility to supervise Case Managers and provide oversight to intensive community-based case management and supportive services to individuals and families experiencing homelessness utilizing a trauma-informed, two generation approach. This position will promote long-term housing stability and prevent returns to homelessness by cultivating and maintaining ongoing relationships with property managers/landlords and supporting case management staff in their work alongside participants. The Lead Case Manager will build safe, trusting relationships, and exercise appropriate boundaries and interactions with program participants and ensure training and accountability of case management staff in doing the same. This position will collaborate with the family and multi-disciplinary team to evaluate discharge readiness on an ongoing basis. The Lead Case Manager will apply and coach direct reports to appropriately utilize suggested trauma-informed strategies and interventions in their decision-making and interactions with families and children.
 
RESPONSIBILITIES:
·         Oversee re-determinations of rental assistance eligibility in accordance with Agency policy and Continuum of Care (CoC) procedures. 
·         Ensure tracking mechanisms are immediately updated after a status change occurs by self and direct reports. A status change includes, but is not limited to entry, admission, and exit dates, income and income source at entry and exit. Regularly report performance outcomes in staffing meetings.
·         Demonstrate a deep understanding of trauma and its impact on adults and children as evidenced by the implementation of trauma-informed care principles. Provide day-to-day consultation utilizing Trauma Informed Care principles and a two-generation approach. 
·         Coach and evaluate direct reports on the use of Motivational Interviewing techniques designed to address ambivalence to change and promote engagement and motivation. 
·         Regularly oversee service plan meetings. Assure women and children are treated as the experts and are actively engaged in all aspects of service planning and decision-making directly impacting their lives. Oversee development and implementation of service plans/safety plans and service plan reviews. Review and approve service plans, service plan reviews, and discharge summaries. Provide case consultation and audit files.
·         Facilitate and/or co-facilitate regular Multidisciplinary Team Meetings (MDT) designed to monitor progress; discharge readiness; identify areas of continued need; and recommend self-sufficiency, permanent housing stability, and mental health-focused interventions. Assist program participants with goal setting, needs assessment, information, and referrals. 
·         Supervise case managers for the provision of high-quality, intensive case management services. 
·         Promote and support cross-collaboration with internal and external programs and services to ensure women and their children are referred and linked to need-driven supportive services.

EDUCATION AND EXPERIENCE
·         Master’s degree in social work or related field and at least two (2) years of management experience administering an integrated, holistic model of care through implementation of evidence-based practices.
 
KNOWLEDGE, SKILLS, ABILITIES
  • Read and interpret data reports. Use data to improve program performance and service quality.
  • Assess for the provision of quality services; excellent written and oral communication skills; excellent interpersonal skills and the ability to work well with all levels of management, staff, women and children; work independently with minimum supervision and maximum accountability.
  • Demonstrate cultural competency through the ability to understand, communicate with and effectively interact with people of various cultural backgrounds. 
  • Attention to detail and the ability to prioritize and execute multiple projects under demanding deadlines.
  • Valid driver’s license and willingness to travel in the community.