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Intensive Case Manager Jobs in Arizona (NOW HIRING)

Provides non-intensive case management services in support of Behavioral Health patients and providers. * Supports the behavioral health program and its team members. * Engages in quality improvement ...

Case Manager - PRN

Phoenix, AZ · On-site

$19 - $24.50/hr

We also have a satellite clinic offering Intensive Outpatient Programs in the West Valley region ... Case Manager Position Summary: The Case Manager works under the guidance of the Clinical Director ...

Case Manager - PRN

Phoenix, AZ · On-site

$19 - $24.50/hr

We also have a satellite clinic offering Intensive Outpatient Programs in the West Valley region ... Case Manager Position Summary: The Case Manager works under the guidance of the Clinical Director ...

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Intensive Case Manager information

See Arizona salary details

$13

$21

$30

How much do intensive case manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for intensive case manager in Arizona is $21.39, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Intensive Case Manager vs Case Manager?

AspectIntensive Case ManagerCase Manager
Required CredentialsOften requires a bachelor's degree in social work, psychology, or related field; certifications like CCM or CCS are commonTypically requires a bachelor's degree; certifications like CCM are preferred but not always required
Work EnvironmentHigh-intensity settings, often working with clients with complex needs, in community or healthcare settingsBroader settings, including healthcare facilities, community agencies, or insurance companies
Employer & Industry UsageUsed by healthcare providers, mental health agencies, and social service organizations for clients needing intensive support

Intensive Case Managers focus on clients with complex, high-needs cases requiring frequent, in-depth intervention, while Case Managers handle a broader range of cases with less intensive oversight. Both roles require similar credentials but differ in scope and intensity of services provided.

How does an intensive case manager typically collaborate with external service providers to support clients?

Intensive Case Managers often work closely with a wide range of external service providers, such as housing agencies, healthcare professionals, mental health counselors, and employment services. Collaboration usually involves regular communication, coordinating care plans, and advocating for clients’ needs to ensure access to appropriate resources. Building strong relationships with these partners is vital, as it helps streamline services for clients facing complex challenges. Effective collaboration can also lead to more comprehensive support and better long-term outcomes for individuals under the case manager’s care.

What are the key skills and qualifications needed to thrive as an intensive case manager, and why are they important?

To thrive as an Intensive Case Manager, you need a background in social work, psychology, or a related field, often supported by a bachelor's degree and relevant licensure or certification. Familiarity with case management software, electronic health records, and community resource databases is typically required. Strong interpersonal skills, cultural competence, and problem-solving abilities help build trust with clients and coordinate complex services. These skills and qualities are vital for effectively supporting vulnerable populations and ensuring positive outcomes through comprehensive, individualized care.

What is an intensive case manager?

An Intensive Case Manager is a professional who provides comprehensive support and coordination of services for individuals with complex needs, such as those experiencing mental health challenges, homelessness, or substance use issues. They work closely with clients to assess their situations, develop care plans, connect them to resources, and monitor progress. The goal is to help clients achieve stability, improve their quality of life, and access the services necessary for long-term success. Intensive Case Managers often collaborate with healthcare providers, social service agencies, and community organizations to ensure clients receive holistic support.
What cities in Arizona are hiring for Intensive Case Manager jobs? Cities in Arizona with the most Intensive Case Manager job openings:
Infographic showing various Intensive Case Manager job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $44,491 per year, or $21.4 per hour.

Behavioral Health Case Manager

NATIVE HEALTH

Phoenix, AZ • On-site

$23.51/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago


Job description

Company Description
At NATIVE HEALTH, we strive to provide the best health care available for urban American Indians, Alaska Natives, and other individuals who generally experience barriers to health and wellness services.
Mission: To provide accessible holistic patient centered care, to empower our community to achieve the highest quality health and well-being.
Vision: Healthy People in Healthy Communities.
NATIVE HEALTH Benefits and Perks Include:
  • Medical, Vision, and Dental Insurance
  • Retirement Benefits - Up to 5% Matching Contribution
  • Paid Time Off/Sick Leave
  • Paid Holidays (12)
  • Tuition Reimbursement and Educational Leave
  • Employee Recognition Program

Starting Hourly Pay: $23.51
Job Description
The Behavioral Health Case Manager (BHCM) serves as a member of a multi-disciplinary patient care team for NATIVE HEALTH'S Behavioral Health Department. The BHCM provides case management services that support the treatment goals of the patient's care plan. The Behavioral Health Case Manager represents the company in a professional and positive manner to enhance and promote the core values and mission of NATIVE HEALTH, always exercising the utmost discretion, diplomacy, and tact in customer interactions. The Behavioral Health Case Manager reports directly to the Behavioral Health Coorindator.
KEY ACCOUNTABILITIES:
  1. Provides non-intensive case management services in support of Behavioral Health patients and providers.
  2. Supports the behavioral health program and its team members.
  3. Engages in quality improvement and quality assurance activities for the department.
  4. Supports the organization as needed.

KNOWLEDGE, SKILLS, AND ABILITIES:
  1. Knowledge of case management practices.
  2. Foster a person-centered approach and maximize patient self-determination.
  3. Demonstrates respect for the patient's preferences, interests, needs, culture, language, and belief system.
  4. Positive attitude and the ability to advocate for the patient's needs.
  5. Knowledge of existing social and behavioral health resources for patient care.
  6. Excellent written and verbal communication skills and ability to establish rapport.
  7. Good documentation skills, including detailed and accurate documentation.
  8. Knowledge and understanding of mental health/substance abuse terminology.
  9. Knowledge of the mental health issues of the populations served.
  10. Ability to work independently with a strong sense of focus, task-oriented, non-judgmental, and a clear sense of boundaries.
  11. A strong sense of and respect for confidentiality.
  12. Courteous, honest, and professional always.
  13. Customer service oriented.
  14. Ability to plan work and execute assignments effectively.
  15. Excellent computer skills with Microsoft Office and electronic health records.
  16. Remain current and complete all assigned Relias trainings on time.

Qualifications
  1. A bachelor's degree in social work or a related behavioral health field is required. A master's degree in social work or a related field is preferred.
  2. Two years of relevant work experience.
  3. Bilingual in Spanish is highly preferred
  4. Experience working with underserved and diverse populations is preferred.

Standard Employment Requirements:
  1. Must possess a valid and unrestricted Arizona driver's license (within 30 days of hire if applicant is from out-of-state) with no DUI/DWI or reckless driving convictions in the last five years. No more than two at-fault accidents in the last three years. Must maintain a valid Arizona driver's license during employment. Must be insurable under NATIVE HEALTH's liability auto policy.
  2. Must pass a criminal background check and obtain a Class I Fingerprint Clearance Card within the initial ninety (90) calendar days of employment and retain a valid card while employed with NATIVE HEALTH.
  3. Must pass substance abuse testing upon employment and submit to random testing during employment.
  4. Must provide an updated immunization (IZ) record at the time of employment.
  5. Must have a current (within 12 months) Tuberculosis (TB) skin report upon employment and provide an annual update.
  6. Must obtain Basic Life Support (BLS) certification within (90) calendar days of employment and maintain certification during employment.

Additional Information
Native Health complies with all state and federal requirements, including EEOC requirements.