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Intensive Case Manager Jobs in Arizona (NOW HIRING)

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High Needs Case Manager

Phoenix, AZ · On-site

$55 - $75/hr

High Needs Case Manager: JFCS is seeking a compassionate professional to work with children ... Assists youth in navigating discharge from hospitals, in finding intensive services as clinically ...

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Banner Health

Case Manager Care Coordination

Tucson, AZ · On-site

Case Mgmt-Hosp Work Shift: Day Job Category: Clinical Care The future is full of possibilities. At ... and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center ...

Bannerhealth

Case Manager Care Coordination

Tucson, AZ · On-site

Case Mgmt-Hosp Work Shift: Day Job Category: Clinical Care The future is full of possibilities. At ... and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center ...

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Intensive Case Manager information

See Arizona salary details

$13

$21

$30

How much do intensive case manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for intensive case manager in Arizona is $21.39, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $23.08 per hour, depending on experience, location, and employer.

What is an intensive case manager?

An Intensive Case Manager is a professional who provides comprehensive support and coordination of services for individuals with complex needs, such as those experiencing mental health challenges, homelessness, or substance use issues. They work closely with clients to assess their situations, develop care plans, connect them to resources, and monitor progress. The goal is to help clients achieve stability, improve their quality of life, and access the services necessary for long-term success. Intensive Case Managers often collaborate with healthcare providers, social service agencies, and community organizations to ensure clients receive holistic support.

How does an intensive case manager typically collaborate with external service providers to support clients?

Intensive Case Managers often work closely with a wide range of external service providers, such as housing agencies, healthcare professionals, mental health counselors, and employment services. Collaboration usually involves regular communication, coordinating care plans, and advocating for clients’ needs to ensure access to appropriate resources. Building strong relationships with these partners is vital, as it helps streamline services for clients facing complex challenges. Effective collaboration can also lead to more comprehensive support and better long-term outcomes for individuals under the case manager’s care.

What are the key skills and qualifications needed to thrive as an intensive case manager, and why are they important?

To thrive as an Intensive Case Manager, you need a background in social work, psychology, or a related field, often supported by a bachelor's degree and relevant licensure or certification. Familiarity with case management software, electronic health records, and community resource databases is typically required. Strong interpersonal skills, cultural competence, and problem-solving abilities help build trust with clients and coordinate complex services. These skills and qualities are vital for effectively supporting vulnerable populations and ensuring positive outcomes through comprehensive, individualized care.

What is the difference between Intensive Case Manager vs Case Manager?

AspectIntensive Case ManagerCase Manager
Required CredentialsOften requires a bachelor's degree in social work, psychology, or related field; certifications like CCM or CCS are commonTypically requires a bachelor's degree; certifications like CCM are preferred but not always required
Work EnvironmentHigh-intensity settings, often working with clients with complex needs, in community or healthcare settingsBroader settings, including healthcare facilities, community agencies, or insurance companies
Employer & Industry UsageUsed by healthcare providers, mental health agencies, and social service organizations for clients needing intensive support

Intensive Case Managers focus on clients with complex, high-needs cases requiring frequent, in-depth intervention, while Case Managers handle a broader range of cases with less intensive oversight. Both roles require similar credentials but differ in scope and intensity of services provided.

Is an intensive case manager a stressful job?

An intensive case manager role can be stressful due to the high demands of managing complex client needs, coordinating services, and meeting deadlines. The job often involves emotional challenges and requires strong organizational and communication skills, but workload and stress levels vary depending on the work environment and support systems.

What cities in Arizona are hiring for Intensive Case Manager jobs?

Cities in Arizona with the most Intensive Case Manager job openings:

Intensive Case Manager jobs near you
Infographic showing various Intensive Case Manager job openings in Arizona as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $44,491 per year, or $21.4 per hour.

High Needs Case Manager

JEWISH FAMILY AND CHILDRENS SERVICE INC

Phoenix, AZ • On-site

$21 - $22.50/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 21 days ago

Job description

**Phoenix Location**

High Needs Case Manager: JFCS is seeking a compassionate professional to work with children receiving behavioral-health services as they progress on the path to a more self-sufficient lifestyle and potential family reunification. The High Needs Case Manager also provides guidance and ongoing support to the families/caregivers of the youth receiving services.

Responsibilities
  • Provides case management services to children enrolled in the behavioral-health system.
  • Provides weekly contact with assigned clients, which includes home/community visits, attending medication checks, etc.
  • Assists youth in navigating discharge from hospitals, in finding intensive services as clinically indicated, and working to decrease behaviors to improve stability in the home & community.
  • Coordinates services and collaborates with other involved agencies, such as Department of Child Safety (DCS), Probation/Parole Departments, Division of Developmental Disabilities (DDD), schools, and other providers.
  • Coordinates and facilitates Child & Family Team (CFT) Meetings.
  • Completes referrals, prior authorizations, and other paperwork required by the health plans to enroll clients in services.
  • Collaborates with clinical team to ensure that Integrated Service Plans, CFT Meeting notes, and all required paperwork is completed accurately and in a timely manner.
Qualifications

-Meets one of the following education/experience requirements:

  • High School Diploma/GED required and 4 years of Behavioral Health experience.
  • A.A. Degree and two years of Behavioral Health experience
  • Bachelor’s Degree in Social Work, Psychology, or human services field.

-Additional qualifications:

  • Level 1 Fingerprint Clearance Card without Restriction(s)
  • Meet Agency requirements for MVR (Motor Vehicle Record) report
  • Reliable transportation
  • AZ driver’s license
  • AZ auto insurance

About JFCS:

Jewish Family and Children’s Service’s (JFCS) values each and every talented applicant, regardless of religious beliefs, race, age, origin, gender, sexual orientation, or cultural background. JFCS places a high value on inclusion and diversity, whether that applies to our employees or the nearly 40,000 clients receiving our services throughout the Valley.

Benefits of Working with JFCS:

  • Incentive Program: Lucrative Performance Bonuses each Quarter, in addition to normal salary.
  • Bilingual (Spanish-English) Pay Differential
  • Tuition and professional development reimbursement.
  • Numerous professional development and career growth opportunities.
  • Generous paid time off / sick time allocations
  • Comprehensive Employee Benefits package, including medical, vision, dental, & more.
  • Wellness Coaching
  • Employee Assistance Program
  • Eligibility for Loan Forgiveness Programs in many positions.