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Intensive Case Manager Jobs (NOW HIRING)

The Fedcap Group

Intensive Case Manager

Jamaica, NY

$23.04 - $28.85/hr

What You'll Do The Intensive Case Manager is responsible for providing comprehensive mental health assessment and case management services to formerly incarcerated clients of IMPACT program, in ...

The Fedcap Group

Intensive Case Manager

Jamaica, NY

$23.04 - $28.85/hr

What You'll Do The Intensive Case Manager is responsible for providing comprehensive mental health assessment and case management services to formerly incarcerated clients of IMPACT program, in ...

The Fedcap Group

Intensive Case Manager

Jamaica, NY · On-site

$23.04 - $28.85/hr

What You'll Do The Intensive Case Manager is responsible for providing comprehensive mental health assessment and case management services to formerly incarcerated clients of IMPACT program, in ...

Easterseals

Intensive Case Manager

Jamaica, NY · On-site

$23.04 - $28.85/hr

What You'll Do The Intensive Case Manager is responsible for providing comprehensive mental health assessment and case management services to formerly incarcerated clients of IMPACT program, in ...

The Fedcap Group

Intensive Case Manager

Jamaica, NY · On-site

$23.04 - $28.85/hr

What You'll Do The Intensive Case Manager is responsible for providing comprehensive mental health assessment and case management services to formerly incarcerated clients of IMPACT program, in ...

The Fedcap Group

Intensive Case Manager

Jamaica, NY · On-site

$23.04 - $28.85/hr

What You'll Do The Intensive Case Manager is responsible for providing comprehensive mental health assessment and case management services to formerly incarcerated clients of IMPACT program, in ...

Merakey

Intensive Case Manager

Carlisle, PA · On-site

$21.01 - $23.01/hr

We are seeking a full-time Intensive Case Manager to join our Adult Behavioral Health team based out of Carlisle, PA. Schedule:Full-time, 40 hours per week, Monday-Friday. Typical schedules include 8 ...

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How much do intensive case manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for intensive case manager in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Intensive Case Manager vs Case Manager?

AspectIntensive Case ManagerCase Manager
Required CredentialsOften requires a bachelor's degree in social work, psychology, or related field; certifications like CCM or CCS are commonTypically requires a bachelor's degree; certifications like CCM are preferred but not always required
Work EnvironmentHigh-intensity settings, often working with clients with complex needs, in community or healthcare settingsBroader settings, including healthcare facilities, community agencies, or insurance companies
Employer & Industry UsageUsed by healthcare providers, mental health agencies, and social service organizations for clients needing intensive support

Intensive Case Managers focus on clients with complex, high-needs cases requiring frequent, in-depth intervention, while Case Managers handle a broader range of cases with less intensive oversight. Both roles require similar credentials but differ in scope and intensity of services provided.

How does an intensive case manager typically collaborate with external service providers to support clients?

Intensive Case Managers often work closely with a wide range of external service providers, such as housing agencies, healthcare professionals, mental health counselors, and employment services. Collaboration usually involves regular communication, coordinating care plans, and advocating for clients’ needs to ensure access to appropriate resources. Building strong relationships with these partners is vital, as it helps streamline services for clients facing complex challenges. Effective collaboration can also lead to more comprehensive support and better long-term outcomes for individuals under the case manager’s care.

What are the key skills and qualifications needed to thrive as an intensive case manager, and why are they important?

To thrive as an Intensive Case Manager, you need a background in social work, psychology, or a related field, often supported by a bachelor's degree and relevant licensure or certification. Familiarity with case management software, electronic health records, and community resource databases is typically required. Strong interpersonal skills, cultural competence, and problem-solving abilities help build trust with clients and coordinate complex services. These skills and qualities are vital for effectively supporting vulnerable populations and ensuring positive outcomes through comprehensive, individualized care.

What is an intensive case manager?

An Intensive Case Manager is a professional who provides comprehensive support and coordination of services for individuals with complex needs, such as those experiencing mental health challenges, homelessness, or substance use issues. They work closely with clients to assess their situations, develop care plans, connect them to resources, and monitor progress. The goal is to help clients achieve stability, improve their quality of life, and access the services necessary for long-term success. Intensive Case Managers often collaborate with healthcare providers, social service agencies, and community organizations to ensure clients receive holistic support.
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Intensive Case Manager jobs near you
Infographic showing various Intensive Case Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,743 per year, or $23 per hour.

Intensive Case Manager - Gloucester

Diocese of Camden

Sicklerville, NJ

$19.50 - $25.25/hr

Full-time

Re-posted 4 days ago

Job description

Intensive Case Manger - Gloucester
SAIF Program
SUMMARY: The Intensive Case Manager (ICM) is a compassionate, organized, and self-directed individual who works under the supervision of the Regional Program Coordinator and provides case management services for people referred through the Camden County Board of Social Services. The ICM attempts to engage, assess, and intervene with clients who are nearing the end of their lifetime benefits of Temporary Assistance to Needy Families (TANF) and/or General Assistance (GA) with a goal of assisting them to obtain employment or to identify whether a client is unable to be employed for reasons related to health, educational, social, or other significant barriers. The ICM meets with clients in-person a minimum of two times per month for as many as 24 months to assist the client with their self-identified goals. The ICM works in collaboration with the Work First New Jersey case managers at the Board of Social Services to ensure the clients’ needs are being addressed holistically. The ICM is also responsible for timely and clearly written professional documentation that communicates the clients’ needs and the interventions employed to address those needs, to the State Division of Family Development (DFD) that funds the SAIF program.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Reflect the mission and vision of Catholic Charities in every encounter with and on behalf of clients
2. Receive and review new client intake information from the County Social Services Agency on a monthly basis
3. Ensure that clients are aware of their scheduled intake, and subsequent appointments, through the use of phone, electronic, or postal communication
4. Conduct in-person comprehensive client social assessment for each client referred to the ICM each month
5. Assist clients in the development of a strengths-based individualized service plan (ISP) that seeks to move the client toward employment or to address employment barriers
6. Engage in motivational interviewing interventions that inspire clients to comply with SAIF program requirements
7. Assess clients’ barriers toward employment and make necessary referrals to assist in addressing those barriers
8. Conduct outreach to clients a minimum of twice monthly to ensure movement toward the goals they have set in their ISP; make home visits as necessary to engage clients
9. Complete all associated documentation required by DFD and by Catholic Charities in required timeframes utilizing the forms provided by DFD and using professional documentation standards
10. Document all in-person and phone contacts with client such that it adequately and accurately reflects the interaction, progress toward the clients’ goals, challenges in accomplishing the goals, and next steps
11. Share needed resources and referrals to clients to help them address employment barriers
12. Communicate to WFNJ case managers any client non-participation in program activities using appropriate communication means
13. Complete a monthly report that will be submitted to DFD that documents all efforts to communicate with clients and the progress toward the clients’ goals
14. Monitor clients’ time in the program and ensure that clients are aware of their remaining time and the consequences of reaching time limit
15. Attend meetings with State and County officials related to client time limits and be a fair and strong advocate for clients during those meetings
16. Assist in the planning and actualization of activities for clients that assist in moving them toward self-sufficiency
17. Seek out and share employment opportunities for clients; provide or identify employment support to clients on an as-needed basis
18. Assist and advocate for clients with health
19. Enhance professional growth and development through participation in educational programs, emergent literature and research, in-service seminars and workshops, etc., in accord with professional licensure standards and requirements.
20. The Intensive Case Manager (ICM) for Gloucester County must have reliable transportation in order to travel and meet with clients, ensuring that clients do not experience hardship due to lack of transportation or financial limitations.
EDUCATION AND/ OR EXPERIENCE
• Bachelor’s degree in social work or related human services field
• Experience providing case management services
• Knowledge of Trauma-Informed Care and/or Motivational Interviewing is beneficial
• Have general knowledge of the services provided by the County Social Services Agencies
• Experience in professional social work documentation
QUALIFICATIONS/SKILLS
• Excellent written communication skills; Excellent oral communication skills and ability to talk to a variety of populations effectively including clients, case workers, WFNJ staff, etc. both in groups and one on one. Excellent time management, organizational and problem-solving skills. Skilled at computers including Microsoft Office products, data management, client management software, etc.
WORK ENVIRONMENT
• This position is housed primarily at Catholic Charities main office at 1845 Haddon Avenue, a clean and well-lit facility.
• Client home visits or visits to clients in their community may be required
• This position is subject to varying and unexpected situations, crisis and emergencies
• Monthly visits to the Camden County Board of Social Services are required
Salary: $45,000 - $48,900.00

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