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Intensive Case Manager Jobs in New York (NOW HIRING)

Intensive Case Manager

New York, NY · On-site

$24.72 - $25.82/hr

Intensive Case Manager Program: Parole Support and Treatment Program Salary Range: $45,000 - $47,000 per year Program Description: The Parole Support and Treatment Program will provide temporary ...

Intensive Case Manager

Newark, NJ · On-site

$21 - $27/hr

... Intensive Case Manager (ICM) will provide case management/social services to disadvantaged populations by planning, referrals, service coordination, client and community education, client and group ...

What You'll Do The Intensive Case Manager is responsible for providing comprehensive mental health assessment and case management services to formerly incarcerated clients of IMPACT program, in ...

Intensive Case Manager

NY · On-site

$23.04 - $28.85/hr

What You'll Do The Intensive Case Manager is responsible for providing comprehensive mental health assessment and case management services to formerly incarcerated clients of IMPACT program, in ...

Intensive Case Manager

Jamaica, NY · On-site

$23.04 - $28.85/hr

What You'll Do The Intensive Case Manager is responsible for providing comprehensive mental health assessment and case management services to formerly incarcerated clients of IMPACT program, in ...

Intensive Case Manager

Jamaica, NY · On-site

$23.04 - $28.85/hr

What You'll Do The Intensive Case Manager is responsible for providing comprehensive mental health assessment and case management services to formerly incarcerated clients of IMPACT program, in ...

Intensive Case Manager

Jamaica, NY · On-site

$23.04 - $28.85/hr

What You'll Do The Intensive Case Manager is responsible for providing comprehensive mental health assessment and case management services to formerly incarcerated clients of IMPACT program, in ...

Intensive Case Manager

Jamaica, NY · On-site

$23.04 - $28.85/hr

What You'll Do The Intensive Case Manager is responsible for providing comprehensive mental health assessment and case management services to formerly incarcerated clients of IMPACT program, in ...

Intensive Case Manager

Jamaica, NY · On-site

$23.04 - $28.85/hr

What You'll Do The Intensive Case Manager is responsible for providing comprehensive mental health assessment and case management services to formerly incarcerated clients of IMPACT program, in ...

Intensive Case Manager

Jamaica, NY · On-site

$23.04 - $28.85/hr

What You'll Do The Intensive Case Manager is responsible for providing comprehensive mental health assessment and case management services to formerly incarcerated clients of IMPACT program, in ...

What You'll Do The Intensive Case Manager is responsible for providing comprehensive mental health assessment and case management services to formerly incarcerated clients of IMPACT program, in ...

Case Manager

Manhattan, NY · On-site

$45K - $47K/yr

Intensive Case Manager Program: Parole Support and Treatment Program Salary Range: $45,000 - $47,000 Program Description: The Parole Support and Treatment Program will provide temporary, supported ...

Case Manager

Manhattan, NY · On-site

$45K - $47K/yr

Intensive Case Manager Program: Parole Support and Treatment Program Salary Range: $45,000 - $47,000 Program Description: The Parole Support and Treatment Program will provide temporary, supported ...

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Intensive Case Manager information

See New York salary details

$15

$25

$36

How much do intensive case manager jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for intensive case manager in New York is $25.11, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $27.07 per hour, depending on experience, location, and employer.

What is an intensive case manager?

An Intensive Case Manager is a professional who provides comprehensive support and coordination of services for individuals with complex needs, such as those experiencing mental health challenges, homelessness, or substance use issues. They work closely with clients to assess their situations, develop care plans, connect them to resources, and monitor progress. The goal is to help clients achieve stability, improve their quality of life, and access the services necessary for long-term success. Intensive Case Managers often collaborate with healthcare providers, social service agencies, and community organizations to ensure clients receive holistic support.

How does an intensive case manager typically collaborate with external service providers to support clients?

Intensive Case Managers often work closely with a wide range of external service providers, such as housing agencies, healthcare professionals, mental health counselors, and employment services. Collaboration usually involves regular communication, coordinating care plans, and advocating for clients’ needs to ensure access to appropriate resources. Building strong relationships with these partners is vital, as it helps streamline services for clients facing complex challenges. Effective collaboration can also lead to more comprehensive support and better long-term outcomes for individuals under the case manager’s care.

What are the key skills and qualifications needed to thrive as an intensive case manager, and why are they important?

To thrive as an Intensive Case Manager, you need a background in social work, psychology, or a related field, often supported by a bachelor's degree and relevant licensure or certification. Familiarity with case management software, electronic health records, and community resource databases is typically required. Strong interpersonal skills, cultural competence, and problem-solving abilities help build trust with clients and coordinate complex services. These skills and qualities are vital for effectively supporting vulnerable populations and ensuring positive outcomes through comprehensive, individualized care.

What is the difference between Intensive Case Manager vs Case Manager?

AspectIntensive Case ManagerCase Manager
Required CredentialsOften requires a bachelor's degree in social work, psychology, or related field; certifications like CCM or CCS are commonTypically requires a bachelor's degree; certifications like CCM are preferred but not always required
Work EnvironmentHigh-intensity settings, often working with clients with complex needs, in community or healthcare settingsBroader settings, including healthcare facilities, community agencies, or insurance companies
Employer & Industry UsageUsed by healthcare providers, mental health agencies, and social service organizations for clients needing intensive support

Intensive Case Managers focus on clients with complex, high-needs cases requiring frequent, in-depth intervention, while Case Managers handle a broader range of cases with less intensive oversight. Both roles require similar credentials but differ in scope and intensity of services provided.

Is an intensive case manager a stressful job?

An intensive case manager role can be stressful due to the high demands of managing complex client needs, coordinating services, and meeting deadlines. The job often involves emotional challenges and requires strong organizational and communication skills, but workload and stress levels vary depending on the work environment and support systems.

What cities in New York are hiring for Intensive Case Manager jobs?

Cities in New York with the most Intensive Case Manager job openings:

Infographic showing various Intensive Case Manager job openings in New York as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $52,233 per year, or $25.1 per hour.

Intensive Case Manager

Project Renewal

New York, NY • On-site

$24.72 - $25.82/hr

Other

Re-posted 3 days ago


Project Renewal rating

7.8

Company rating: 7.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Title: Intensive Case Manager
Program: Parole Support and Treatment Program
Salary Range: $45,000 - $47,000 per year
Program Description:
The Parole Support and Treatment Program will provide temporary, supported housing and clinical services to men/women that are under the supervision of the Department of Corrections & Community Supervision with serious and persistent mental illness and co-occurring substance abuse disorders. This team will be responsible for the direct delivery of a broad range of services geared towards individual clients' stabilization and transition into long term community-based housing.
Overall Responsibilities:
Under the general direction of the Senior Case Manager, the Intensive Case Manager is responsible for assessing clients to determine what is needed to stabilize them and working with them to create an Individual case Management Plan to address these needs, so they can learn to live independently, acquire appropriate housing to enable them to return to the community; performs related work.
Essential Duties and Responsibilities:
The essential duties of the Intensive Case Manager include but are not limited to the following activities:
  • Conducts assessments of clients entering the program, assists them in getting entitlements and benefits, and in collaboration with the clients, develop their Independent Service Plans.
  • Reviews the progress with the Independent Service Plans every 3 months, and after 6 months works on the housing plan.
  • Visits each client at least four (4) times each month to see if he/she is adhering to the goals in the Individual Case Management Plan as well as adjusting to their living arrangements.
  • Inputs contact information regarding each client into the CAIRS and AWARDS systems, making sure that all notes are done by the end of the month.
  • Monitors clients to ensure that they are doing well in managing their affairs such as attending programs, staying on their medication plan, managing their budgets, keeping scheduled appointments, not showing any signs of relapsing, and taking action to move to the next level of the Service Plan.
  • As appropriate, identifies issues and liaisons with the Housing Counselors to resolve them.

Qualifications:
  • Bachelor's degree with 4 years' experience working with mentally ill, and forensic consumers.
  • MSW and 2 years' experience working with mentally ill, and forensic consumers
  • Valid New York State Driver's License required

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